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• damage from failure to follow instructions contained in your operating
instructions;
• damage from the performance of repairs by someone not authorized by DWIN
Electronics;
• any unit on which the serial number has been effaced, modified, or
removed;
• any failed lamp with a serial number that does not match the serial number
associated with the projector;
• any failed replacement lamp with a serial number that does not match the
serial number of the replacement lamp;
• damage occurring during shipment; and
• units which have been altered or modified in design, appearance or
construction.
To make a warranty claim on any lamp, you must contact DWIN Electronics and
purchase a lamp using a credit card, check or money order:
SERVICE DEPARTMENT
DWIN Electronics, Inc.
710 North Mariposa St., Burbank, CA 91506
Tel: (818) 239 – 1500, Fax: (818) 239 – 1506
Warranty Procedure for Replacement Lamps
To receive a replacement lamp, even under warranty claims, you must purchase
a replacement lamp from DWIN Electronics.
If the projector lamp failed within 90 days of purchase you are entitled to make
a warranty claim. To make a claim, you must return the failed lamp to DWIN for
inspection and provide a copy of your original receipt. The serial number on the
failed lamp must match the serial number on file with DWIN and you will receive
a refund of your purchase price, either as a credit to your credit card bill or as a
check. Credits or checks will be issued within 30-days from when the lamp was
received for inspection.
Summary of Contents for DuoVision
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