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Plasmaimage™ Repair Procedure:
DWIN Electronics will, at its option, either repair or replace the defect, or replace
the defective product or part thereof at no charge to the owner for parts and
labor covered by this limited warranty. This limited warranty does not include
in-home service.
In the case DWIN Electronics’ decides that the product requires factory
service, you must obtain a return merchandise authorization.
You are responsible for shipping charges incurred in getting your product
to the factory. We will pay the return shipping charges (ground carrier) if the
repairs are covered by warranty. Please save the original shipping materials.
A charge will be made for additional shipping materials.
If a unit is examined which is not in need of repair, DWIN Electronics will
charge a diagnostic fee for the examination of the video product and return
shipping via ground carrier.
All requests for factory service and/or return merchandise authorization
should be forwarded to:
SERVICE DEPARTMENT
DWIN Electronics, Inc.
710 North Mariposa Street, Burbank CA 91506
Tel: ( 818 ) 239–1500 Ext 106
Fax: ( 818 ) 239–1506
E-mail: techsupport@dwin.com
NOTE: You will need to present the original bill of sale to establish the date
of purchase.
