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Dymax BlueWave® LED VisiCure® User Guide
Frequently Asked Questions
Q.) My BlueWave LED VisiCure will not turn on.
A. Check the power cord connection.
B. Check the fuses located where the power cord plugs into the unit.
Q.) The LED will not light, but the unit is powered up.
A. Check that the lightguide is fully seated in the lightguide mount.
B. Confirm that the intensity adjustment is not at the minimum setting.
C. Check the condition of the signals on the DB9 connector (+24V, Safety Interlock, and Intensity Input)
Q.) I have low intensity.
A. The end of the lightguide may have a build-up of adhesive. Carefully remove any build-up with
isopropyl alcohol or for heavier deposits gently scrape it with a razor blade.
B. The condition of the lightguide can also affect the intensity. All lightguides degrade with time, but
intensity will also drop if the lightguide is bent or compressed. The intensity reading from the
lightguide should be compared to the intensity reading from a lightguide simulator to determine
the efficiency.
C. The intensity adjustment is set incorrectly. Turn the knob fully clockwise for the maximum intensity
out.
D. The connections or signals applied to the DB9 connector are incorrect. Verify that the safety and
intensity input lines are not shutting down current to the LED.
Q.) Why does my BlueWave LED VisiCure unit seem to run very hot?
A. Replace the fan filter media on the intake fan (located on the back panel). This is your first line of
defense against airborne dust and debris. This filter media and several spares are supplied with new
units and should be changed regularly.
B. Ideal operation of this equipment suggests at least 6 inches of clearance around the unit for proper
ventilation. Also confirm that the intake fan is not feeding from the exhaust of other equipment.
C. Confirm that the fan is operating.
D. Your equipment may already be full of dust and debris, causing over heating of the unit’s internal
electronics.
NOTE: The internal fans do not activate until required. If the setting of the intensity output is low or
if the ambient air temperature is lower than normal, the fans may not be active or they may take
longer than usual to engage.
