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LIMITED WARRANTY:
This limited warranty is extended to the original retail purchaser of this Forced Air/Convection/Radiant Heater and warrants against any
defect in materials and workmanship for a period of one (1) year from the date of retail sale. GHP Group, Inc., at it’s option, will either
provide replacement parts or replace or repair the unit, when properly returned to the retailer where purchased or one of our service centers
as directed by GHP Group, Inc., within one (1) year of retail purchase. (Shipping costs, labour costs, etc. are the responsibility of the purchaser.)
DUTIES OF THE OWNER:
This heating appliance must be operated in accordance with the written instructions furnished with this heater. This warranty shall not excuse
the owner from properly maintaining this heater in accordance with the written instructions furnished with this heater. A bill of sale, canceled
check or payment record must be kept to verify purchase date and establish warranty period. Original carton should be kept in case of warranty
return of unit.
WHAT IS NOT COVERED:
1.
Damage resulting from use of improper fuel.
2.
Damage caused by misuse or use contrary to the owners manual and safety guidelines.
3.
Damage caused by a lack of normal maintenance.
4.
Fuses
5.
Use of non-standard parts or accessories.
6.
Damage caused in transit. Freight charges on warranty parts or heaters to and from the factory shall be the responsibility of the owner.
This warranty does not imply or assume any responsibility for consequential damages that may result from the use, misuse, or the lack of
routine maintenance of this heating appliance. A cleaning fee and the cost of parts may be charged for appliance failures resulting from lack of
maintenance. This warranty does not cover claims which do not involve defective workmanship or materials.
FAILURE TO PERFORM
GENERAL MAINTENANCE (INCLUDING CLEANING) WILL VOID THIS WARRANTY.
THIS LIMITED WARRANTY IS GIVEN TO THE PURCHASER IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED,
INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY OF FITNESS FOR A PARTICULAR PURPOSE. THE
REMEDY PROVIDED IN THIS WARRANTY IS EXCLUSIVE AND IS GRANTED IN LIEU OF ALL OTHER REMEDIES. IN NO EVENT WILL
GHP GROUP, INC. BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Some states do not
allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you.
CLAIMS HANDLED AS FOLLOWS:
1. Contact your retailer and explain the problem.
2. If the retailer is unable to resolve the problem, contact ourCustomer Service Dept. detailing the heater model, the problem, and proof
of date of purchase.
3. A representative will contact you. DO NOT RETURN THE HEATER TO GHP GROUP,INC. unless instructed by our Representative.
This warranty gives you specific legal rights and you may also have other rights which vary from state to state.
TO REGISTER THE WARRANTY ON YOUR HEATER, PLEASE FILL OUT THIS CARD COMPLETELY
AND MAIL WITHIN 14 DAYS FROM DATE OF PURCHASE OR REGISTER ON-LINE AT www.ghpgroupinc.com
NAME: ______________________________________ PHONE: (
) __________________ EMAIL: ____________________________
ADDRESS: _________________________________ CITY: ______________________________ STATE: __________ ZIP: ____________
MODEL: ____________________ SERIAL #: _______________________________________ DATE PURCHASED: __________________
DEALER PURCHASED FROM: ____________________________________________ TYPE OF STORE: __________________________
CITY & STATE WHERE PURCHASED: ______________________________________________ PRICE PAID: _______________________
Please Take a Minute To Give Us Your Answers To The Following Questions.
All Responses Are Used Solely For Market Research And Are Held In Strict Confidence.
Who primarily decided this purchase?
Male
Female
18-24
25-39
40-59
60 and over
Purpose of Purchase? _______________________________________________________________________________________________
Do you own any other portable heaters? Yes No If yes, type____________________________brand_____________________
How do you intend to use your new heater?
Construction Site
Farm
Warehouse/Commercial
Garage/Outbuilding Other
How did you become aware of this heater?
In-Store Display
Newspaper Ad
Magazine Ad
Friend/Relative
TV Commercial
Store Salesperson Other ___________________________
What made you select this heater?
Style
Size/Portability
Price
Package
Brand
Other ___________________
Do you:
own
rent Would you recommend this heater to a friend?
Yes
No
Please give us your comments:________________________________________________________________________________________
THANK YOU FOR COMPLETING THIS FORM!
Information will be held confidential.
WARRANTY
IF WARRANTY SERVICE IS NEEDED . . .
1) Contact customer service at 1-877-447-4768,
8:30 a.m. – 4:30
p.m., CST, Monday – Friday.
Make sure you have your warranty, your sales receipt, and the model/serial number of your
product.
2) DO NOT ATTEMPT TO DO ANY SERVICE WORK YOURSELF.
The manufacturer warrants that your new product is free
from manufacturing and material defects for a period of
one year from date of purchase, subject to the following
conditions and limitations.
1.
This product must be installed and operated at all
times in accordance with the instructions furnished
with the product. Any alteration, willful abuse,
accident, or misuse of the product shall nullify this
warranty.
2.
This warranty is non-transferrable, and is made to the
original owner, provided that the purchase was made
through an authorized supplier of the manufacturer.
3.
This warranty is limited to the repair or replacement
of part(s) found to be defective in material or
workmanship, provided that such part(s) have been
subjected to normal conditions of use and service,
after said defect is confirmed by the manufacturer’s
inspection.
4. The manufacturer may, at its discretion, fully
discharge all obligations with respect to this warranty
by refunding the wholesale price of the defective
part(s).
5.
Any installation, labor, construction, transportation, or
other related costs/expenses arising from defective
part(s), repair, replacement, or otherwise of same, will
1.
not be covered by this warranty, nor shall the
manufacturer assume responsibility for same.
Further, the manufacturer will not be responsible for
any incidental, indirect, or consequential damages,
except as provided by law.
2.
All other warranties - expressed or implied -
with respect to the product, its components and
accessories, or any obligations/liabilities on the part
of the manufacturer are hereby expressly excluded.
3. The manufacturer neither assumes, nor authorizes
any third party to assume, on its behalf,
any other liabilities with respect to the sale of this
product.
4. The warranties as outlined within this document do
not apply to non-manufacturer accessories used in
conjunction with the installation of this product.
This warranty is void if:
a) The product has been operated in atmospheres
contaminated by chlorine, fluorine or other damaging
chemicals.
b) The product is subjected to prolonged periods of
dampness or condensation.
c) Any alteration, willful abuse, accident, or misuse
of the product.
6.
7.
8.
