TROUBLE SHOOTING GUIDE
G
Problem
Possible Cause
Solution
Vehicle does
not run
Undercharged
battery
Charge the battery. A new battery should have
been charged for at least 18 hours before using
the vehicle for the first time. After first-time use,
recharge the battery for at least 12 hours after
each use. Never charge the battery longer than 30
hours.
Check all connectors. Make sure the battery
connector is tightly plugged into the charger
connector, and that the charger is plugged into the
wall outlet.
Make sure that there is power flow to the wall
outlet.
Tripped thermal
fuse
The thermal fuse may “trip” and shut down
operation if the vehicle is overloaded or the
driving conditions are too severe. Once a fuse has
“tripped”, remove your foot from the pedal and
wait approximately 2 minutes before operating
the vehicle again. To avoid repeated automatic
shutdowns, do not overload the vehicle by
exceeding the 130 Ib maximum weight capacity
or by towing anything behind the vehicle. Do not
drive up hills or run into fixed objects, which can
cause the wheels to stop spinning while power is
still being supplied to the motor.
Electrical switch
damage
The electrical switches can become corroded due
to exposure to water or moisture, or can jam due
to loose dirt, sand or gravel.
Dead battery
Check all wires and connectors. Make sure the
battery connector is tightly plugged into the
control module connector and that there are no
loose wires around the motor.
If your battery is old or if you have not followed
Battery Care instructions, your battery may
be dead. Replace only with an original 24 Volt
(7 Amp/Hr.) battery. Do not use non-original
substitute parts.
Motor damage
Visit the Dynacraft website and replace with a new
motor.
www.dynacraftwheels.com
29
30
Problem
Possible Cause
Solution
Vehicle was
running but
suddenly
stopped
Loose wires or
connectors
Check all wires and connectors. Make sure the
battery connector is tightly plugged into the
control module connector, and that there are no
loose wires around the motor.
Tripped thermal fuse
The thermal fuse may “trip” and shut down
operation if the vehicle is overloaded or the
driving conditions too severe. Once a fuse has
“tripped”, remove your foot from the pedal and
wait approximately 2 minutes before operating
the vehicle again. To avoid repeated automatic
shutdowns, do not overload the vehicle by
exceeding the 130 lbs maximum weight capacity
or by towing anything behind the vehicle. Do not
drive up hills or run into fixed objects, which can
cause the wheels to stop spinning while power is
still being supplied to the motor.
Short run time
(Less than 15
minutes per
charge)
Undercharged
battery
Charge the battery. A new battery should have
been charged for at least 18 hours before using
the vehicle for the first time. After first-time use,
recharge the battery for at least 12 hours after
each use. Never charge the battery longer than
30 hours.
Check all wires and connectors. Make sure the
battery connector is tightly plugged into the
control module connector, and that the charger is
plugged into the wall.
Make sure that there is power flow to the wall outlet.
Overcharged battery
Do not charge the battery longer than 30 hours.
If you suspect that your battery is damaged as
a result of overcharging, change with one new
original 24 Volt (7 Amp/Hr.) battery. Do not use
non-original substitute parts.
Battery is old and
will not accept full
charge
Even with proper care, a rechargeable battery
does not last forever. Average battery life is 1
to 3 years depending on vehicle use and use
conditions. Replace only with an original 24 Volt
(7 Amp/Hr.) battery. Do not use non-original
substitute parts.
Motor damage
Visit the Dynacraft website and replace with a new
motor.
www.dynacraftwheels.com
Tripped thermal fuse
The thermal fuse may “trip” and shut down
operation if the vehicle is overloaded or the
driving conditions are too severe. Once a fuse has
“tripped”, remove your foot from the pedal and
wait approximately 2 minutes before operating
the vehicle again. To avoid repeated automatic
shutdowns, do not overload the vehicle by
exceeding the 130 Ibs maximum weight capacity
or by towing anything behind the vehicle. Do not
drive up hills or run into fixed objects, which can
cause the wheels to stop spinning while power is
still being supplied to the motor.
