5.
If previously you were using a dialup modem, check the browser configuration.
For example in Internet Explorer, go to
Tools–Internet options–Connections
,
and select
Never dial a connection
. Also check
LAN Settings
that the option
Use a Proxy Server
is not selected.
6.
If the Router is connected to a network hub, try connecting the Router directly
to the computer in a standalone setup to eliminate any possible hub problems.
7.
If the LAN already has a DHCP server enabled, disable it. Refer to the second
paragraph of
Section 4 – Configure your computer in the User’s Manual.
Q2. Cannot connect to the Internet or cannot browse.
1.
Check that Router’s DSL light is on. Normally it takes less than one minute
to establish an ADSL link. A link will establish as long as there is sufficient
signal. If the DSL light does not come on the Router is not detecting any
signal. Check that:
• The ADSL service has been enabled
• The Router is connected to the correct jackpoint
• The Router is connected directly to a jackpoint, not after a filter or other
device.
2.
Check that Router is on line. Bring up the Quick Start menu of the ADSL
Router Control Panel. Refer to
Step 2 – Enter Internet account details of
Section 5 - Going On-Line.
If
NAT IP
shows
0.0.0.0
, you are not on line. Make
sure the correct user name and password are entered. The username and
password are provided by your ISP.
3.
Check the configuration of your computer and Router. If you still cannot
browse, perform a PING test as described in Q1-3, using these addresses:
(A) Ping
www.dynalink.co.nz
(or any valid web address)
(B) Ping
205.178.180.16
(or any valid public IP address)
If both (A) & (B) returned no reply, go to Quick Start and check that
NAT
is
enabled. Also make sure the Router’s firewall is not set to Block. If these
settings are correct, ping the computer’s IP address (e.g.
ping 192.168.1.2
).
If there is still no reply your network card may be faulty.
If (A) returned no reply but (B) showed a reply, this is probably a DNS problem.
Check that you have entered the correct DNS address if this is required by
your ISP.
If both (A) & (B) showed a reply, it could be a problem with your browser
settings. Try returning any custom settings of the browser to default. If you
have personal firewall software running, disable it. Check if the condition in
Q1-5 applies. Finally shut down the computer and restart it.
ADSL Router
Quick Set-up Guide
