Dynamix 8Ports 4-Band VDSL IP DSLAM User’s Manual V.3
Appendix A: Troubleshooting
Diagnosing VDSL Indicators
The VDSL can be easily monitored through its comprehensive panel indicators. These indicators assist the network
manager in identifying problems the IP DSLAM may encounter. This section describes common problems you may
encounter and possible solutions
1.
Symptom
: POWER indicator does not light up (green) after power on.
Cause
: Defective power outlet, power cord, internal power supply
Solution
: Cheek the power outlet by trying another outlet that is functioning properly. Check the power cord with
another device. If these measures fail to resolve the problem, have the unit power supply replaced by a
qualified distributor.
2.
Symptom
: Link indicator does not light up (green) after making a connection.
Cause
: Network interface (e.q., a network adapter card on the attached device), network cable, or IP DSLAM
port is defective.
Solution
: 2.1 Verifies the IP DSLAM and
attached device are powered on.
2.2 Be sure the cable is plug into both the IP DSLAM and corresponding device.
2.3 Verify that the proper cable type is used and its length does not exceed specified limits.
2.4 Check the adapter on the attached device and cable connections for possible defects.
2.5 Replace the defective adapter or cable if necessary.
3.
Symptom
: VDSL always link on 5M/5M speed mode at short phone cable.
Cause
: VDSL auto speed lock up.
Solution
: Please re-power VDSL MODEM.
Note
: IP DSLAM will redo auto speed function while VDSL MODEM be re-power on.
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