Dynaset HPW DUST 130 DOUBLE DUST, User Manual

Dynaset Oy  |  Menotie 3, FI-33470 Ylöjärvi, Finland  |  tel: +358 3 3488 200  |  info@dynaset.com  |  www.dynaset.com

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 HIGH PRESSURE DUST SUPPRESSION

WARRANTY

7.  MANUFACTURER’S LIMITED WARRANTY

1. Warranty coverage

All hydraulic accessories manufactured by DYNASET OY are subject to the terms 

and conditions of this limited warranty. Products are warranted to the original 

purchaser to be free from defects in materials or workmanship. Exclusions from 

warranty are explained in item Exclusions from warranty.

2. Beginning of warranty period

Warranty period begins from the delivery date of the product. Delivery is 

considered to be done on the date when installation has been accomplished or 

purchaser has taken the product in use. Product is considered as taken in use at the 

date when DYNASET OY has delivered the product to purchaser, unless separately 

agreed otherwise by written agreement.

3. Warranty period

Warranty period is twenty four (24) months based on maximum of 2000 hours 

usage during this time period. In cases where the system is provided complete with 

certain special components (e.g. drive unit), those components are considered as 

a subject to their manufacturer’s warranty.

4. Warranty procedures

Immediately upon identifying a problem which purchaser believes to be a failure 

subject to the product’s limited warranty, purchaser must contact primary to the 

seller of the product. Contact must be made as soon as possible, latest thirty (30) 

days after the problem was identified. Seller and/or manufacturer technical staff 

determines the nature of the problem primarily by phone or e-mail. Purchaser 

commits to give necessary information and to perform routine diagnostic 

procedures in order to determine the nature of the problem and necessary 

procedures.

5. Warranty repairs

If the product is found to be defective during the warranty period, DYNASET 

OY will, at its option, either repair the product, author it to be repaired at its 

authorized workshop or exchange the defective product. If the product must be 

repaired elsewhere than premises of DYNASET OY or authorized workshop, all 

costs excluded from this warranty (traveling and waiting hours, daily allowance, 

traveling expenses and uninstallation/reinstallation costs) will be charged from 

the purchaser. If the problem is not covered by this limited warranty, DYNASET OY 

has the right to charge purchaser of troubleshooting and repairing.

6. Delivery terms of warranty repair

If the product is found possible to be defective under this limited warranty and it 

needs to be repaired, DYNASET OY gives Warranty Return Number (WRN). Items 

being returned must be shipped, at the purchaser’s cost, adequately packed for 

shipment, to the DYNASET OY or to other location authored by DYNASET OY.

Shipment documents must contain:

•  Purchaser’s name and contact information

•  Receipt of original purchase

•  WRN code

•  Problem description