ulTrasound ProbleM solVIng
DYNATRON SOLARIS
®
PLUS SERIES | SERVICE MANUAL REV. 6 | AUGUST 29, 2017
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Ultrasound
Problem Solving
Whirlpool Treatments
If you are treating in a whirlpool, you may find the temperature reaches a high enough temperature to read approximately
103˚F causing the overheated soundhead caution to appear in the Treatment Display Screen. This is a warning only to let
you know you are approaching the temperature limit. You may, however, continue with the treatment at this level. If your
whirlpool temperature is hot enough to cause the treatment to stop, you will need to adjust the temperature of the whirlpool.
Soundhead Temperature Too Cold
If the soundhead has been sitting in a very cold room or vehicle, it could be too cold to operate when you plug it into the
console. The keypad may not respond to key presses and you will be unable to use the device until the soundhead is sufficiently
warmed. You must raise the temperature of the soundhead to about 60 degrees F in order for the machine to recognize that the
soundhead is present and to proceed with setting up a treatment. You can accomplish this with any of the following methods:
1. Press the flat face of the soundhead against the palm of your hand for 30 to 60 seconds to warm it slightly. This
usually provides adequate warmth to the crystal to raise the temperature to the minimum acceptable level. Once the
crystal reaches this level, you can proceed with treatment.
2. You can also place the soundhead in room temperature water to warm the crystal. However, do not place the
soundhead in very hot water when the crystal is this cold as it could damage the crystal.
No Soundhead
If the device cannot detect a soundhead during setup or delivery of an Ultrasound treatment, the error message “SOUNDHEAD
IS NOT CONNECTED, HEAD WARMING WILL BE DISABLED!” will appear in the Treatment Display Screen.