Troubleshooting
12
BM14S II
Troubleshooting
There may be various reasons why the subwoofer doesn’t
function properly in a system without it being faulty. The
checklist below will help solve problems you may encounter.
Before consulting your Dynaudio Professional dealer, check
this list first.
Check this first:
– Check if all signal cables are connected properly.
– Check settings in bass management menu of the connect-
ed source.
– Carefully and gradually increase the subwoofer volume
level on the source.
– Carefully and gradually increase the subwoofer volume
level on the subwoofer Gain control.
Problem
Cause
Solution
The subwoofer switches itself off
while music is being played.
There is hardly any low-frequency signal available in the
signal. This can happen if the music or movie itself does
not contain very low frequencies (e.g. long dialogues).
– The subwoofer will switch on automatically as soon as
low frequent music signals are detected.
– Switch subwoofer off and on again by means of the main
POWER switch.
The subwoofer will not switch on
at all.
– AC mains cable has become disconnected (LED does
not lit)
– Mains switch on the back is switched to OFF (LED does
not lit)
Make sure to switch the system off first before making
any changes!
– Reconnect mains cable.
– Switch mains back on.
– Check if all signal cables are connected properly.
The subwoofer will not switch on
automatically.
– No signal is present on either of the subwoofer’s inputs
(LED lights red).
Make sure to switch the system off first before making
any changes!
– Check if all signal cables are connected properly.
– Check if the subwoofer output on the source is engaged.
Subwoofer is switched on but no
sound from the subwoofer.
– No signal is present on either of the subwoofer’s inputs.
– In the source’s bass-management set-up, subwoofer
has been disabled.
– Subwoofer volume level has been turned down all the
way on the source.
– Subwoofer volume level has been turned down all the
way with the subwoofer’s control.
Make sure to switch the system off first before making
any changes!
– Check if all signal cables are connected properly.
– Check settings in bass management menu of the
source.
– Carefully and gradually increase the subwoofer volume
level on the source.
– Carefully and gradually increase the subwoofer volume
level on the subwoofer Gain control.
Dynaudio Professional BM14S II manual.indd 12
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Summary of Contents for BM14S II
Page 1: ...BM14S II Owner s manual Dynaudio Professional BM14S II manual indd 1 2014 02 24 14 45 ...
Page 2: ...Dynaudio Professional BM14S II manual indd 2 2014 02 24 14 45 ...
Page 4: ...Introduction 2 BM14S II Dynaudio Professional BM14S II manual indd 2 2014 02 24 14 45 ...
Page 18: ...Notes 16 BM14S II Notes Dynaudio Professional BM14S II manual indd 16 2014 02 24 14 45 ...
Page 19: ...Notes Owner s manual 17 Dynaudio Professional BM14S II manual indd 17 2014 02 24 14 45 ...