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8. Support
Should you require help or advice there are a variety of support
options for Dynaudio products. These can be found at www.dynaudio.
com. Answers to some frequently asked questions can also be found
in the following section:
8.1 Frequently Asked Questions
Q:
How do I adjust the sound of my Dynaudio Music speaker?
A:
The Dynaudio Music App Speakers setup screen provides bass
and treble controls that enable tonal adjustment. The EQ presets,
and RoomAdapt settings also provide tonal adjustment.
Q:
How can I assign presets to my speaker?
A:
When connected to a speaker find the content you wish to add to
a preset (an artist, radio station or Music Now etc.) and click the
small icon with a “+” on the top right of your app screen.
Q:
How do I switch on Wi-Fi Setup Mode?
A:
To initiate Wi-Fi Setup Mode on Music 1 and Music 3, press and
hold the
Source
button for two seconds. Bluetooth Pairing Mode
will be initiated simultaneously. To initiate Wi-Fi Setup Mode on
Music 5 and Music 7, press and hold the
Wi-Fi
button.
Q:
How do I switch on Bluetooth Pairing Mode?
A:
To initiate Bluetooth Pairing Mode on Music 1 and Music 3, press
and hold the
Source
button for two seconds. Wi-Fi Setup Mode
will be initiated simultaneously. To initiate Bluetooth Pairing Mode
on Music 5 and Music 7, press and hold the
Bluetooth
button.
Q:
How do I connect my speaker to a different Wi-Fi network?
A:
Switch the speaker into Wi-Fi setup mode and launch the
Dynaudio Music App on a mobile device that is connected to the
required Wi-Fi network.
Q:
How do I update my speaker’s firmware?
A:
The Dynaudio Music App will display a notification when new
firmware is available for your speaker. Tap on the notification to
begin the firmware update process. Music 1 and Music 3 can only
be updated if connected to mains power.
Q:
Can I disable the Dynaudio Music RoomAdapt and NoiseAdapt
features?
A:
RoomAdapt and NoiseAdapt can be disabled within the Dynaudio
Music App Speaker setup page.
Q:
How do I group multiple Dynaudio Music speakers?
A:
The Dynaudio Music App incorporates a group setup screen that
enables multiple speakers to be grouped.
Q:
How do I create a stereo pair of Dynaudio Music speakers?
A:
The Dynaudio Music App incorporates a stereo setup screen that
enables two speakers to combined as a stereo pair.
Q:
How many Dynaudio Music speakers can I group together?
A:
Up to eight Dynaudio Music speakers can be grouped.
Q:
Can I use my Dynaudio Music speaker to charge my phone or
tablet battery?
A:
Your Dynaudio Music speaker will automatically charge the battery
of a connected rechargeable USB device. Music 1 and Music 3
are limited in charging capacity to smaller USB devices and may
not be able to charge tablet devices.
Q:
Can I use Chromecast?
A:
Dynaudio Music speakers don’t currently support Google
Chromecast internally. However, Chromecast streams can be
played by your Dynaudio Music speaker via a Chromecast device
connected to the speaker’s Aux input.
Q:
Can I connect my Dynaudio Music speaker to my Dynaudio Xeo
multiroom system?
A:
Dynaudio Music speakers are not currently compatible with
Dynaudio Xeo multiroom systems.
Q:
Do Dynaudio Music speakers support MQA files?
A:
Dynaudio Music speakers don’t currently support MQA decoding,
however MQA encoded files will play normally at their default
resolution.
Q:
Do Dynaudio Music speakers support aptX HD?
A:
Dynaudio Music speakers don’t currently support aptX HD.
