DX-WBRDVD1/DX-WBRDVD1-CA
49
TV screen and video
The player is on and the
logo and menu appear, but
there is no image from the
disc
• Make sure that the disc is not dirty. For instructions on cleaning a disc, see “Cleaning
• Reset your player. For instructions, see “Resetting your player” on page 47.
The player freezes when
reading a disc
• Reset your player. For instructions, see “Resetting your player” on page 47. When
you see “loading” on the screen, press (open/close) to open the disc tray and
remove the disc. Clean the disc. (For instructions, see “Cleaning discs” on page 46),
then try the disc again.
• If your player freezes again, the disc may contain some content that is not
compatible with your player. Do no try playing the disc with your player.
• Make sure the firmware is up to date. See “Upgrading your player’s firmware” on
Problem
Solution
Video does not appear on the
TV screen or the picture is
distorted
• Make sure that the TV is connected to the correct jacks on the back of your player.
• Make sure that the TV is set to the correct video input source.
• The TV may be in screen saver mode. Check the documentation that came with the
TV for instructions about “waking” your TV.
• Reset your player. For instructions, see “Resetting your player” on page 47.
Video is not output in high
definition
• High definition video cannot be output through the VIDEO OUT jack. You must
connect the TV to your player using the HDMI jack.
• Make sure that the correct HDMI or component video resolution has been selected
in the Setup menu. See “Selecting the video output resolution” on page 27.
The 4:3 aspect ratio picture
expands left and right or the
picture size is incorrect
• Use the TV to change the aspect ratio. See the documentation that came with the
TV.
• When using a component video cable, set
TV Aspect
to
4:3 Pan & Scan
. See
“Selecting the TV aspect ratio” on page 28.
There is no apparent change
in the picture quality when
the picture settings are
changed in the
Setup
menu
• Depending on the video type, changes may not be apparent.
When playing a BD-Live disc,
the screen is black
• Erase BD Storage. See “Erasing BD-Live storage” on page 38.
• Make sure that your Internet connection is working.
• Make sure that the Internet cable is connected securely and correctly to your
player and the Internet jack. Some discs require an Internet connection to play.
Problem
Solution
DX-WBRDVD1_11-0366_MAN_V3.fm Page 49 Monday, April 18, 2011 12:58 PM