4. Blockage procedure
1. Check filters
Filter life is dependent on the
amount the vacuum cleaner is
used but they must be replaced
at least
every 3 months.
Replace
both
submicro filters with
DYSON part number DUP 03-33-002.
3. Check wand/hose
2. Clean shroud
4. Check belt & soleplate
5. Check cleaner head & flaps
6. Check yellow bin inner
Wipe shroud holes free
of all dust/debris.
Check air duct behind
bin for debris.
Check that yellow bin
inner is in place,
especially
if you have
washed it. (See ‘How to
use’ section in your
instructions).
Do not remove cone seal.
Check cone seal is in
place: failure to do so
could result in clogging
of the pre-filter and
damage to the motor.
The lip of the cone seal
should sit over the rim
of the yellow bin inner.
Remove three screws to
undo soleplate.
Lift soleplate to remove.
Check condition of belt
and replace if necessary.
(See 'Changing the belt'
section in your
instructions).
Check that soleplate
passage is clear and
remove blockages if
necessary.
2
1
2
1
1
1
2
3
3
4
4
1
2
3
1
Remove wand handle
from machine.
Look down wand and
check for daylight.
Remove any blockage
with a stiff wire.
Remove clear bin and
cyclone top, by lifting
up until it releases.
Then gently pull off from
ball socket.
Remove hose from
machine by pressing
yellow button behind
bin cavity.
Check for any
blockages in hose and
remove.
When returning hose,
ensure the yellow button
‘clicks’
into place. (A
tool may be required to
ease re-assembly).
1
2
3
4
5
6
2
5
D Y S O N C U S T O M E R C A R E
B O B O X 2 1 7 5
T A R E N P O I N T
N S W 2 2 2 9
A U S T R A L I A
Turn machine upside
down. Remove soleplate.
Raise inspection flap
and look down through
aperture. If you cannot see
daylight, remove any
blockage with a stiff wire.
Rotate cleaner head so that
opening becomes
exposed, keeping
inspection flap raised.
Look through to see if
light is visible and to check
that the passage is clear of
any blockages.
1
2
2
1
If you are still unable to get ‘suction’, call
Dyson Customer Care
on
1800 239 766.
Cone seal
Cone seal
6
click
4
Please check your DCO1 for blockages if you notice that the vacuum cleaner stops picking up, the sound of the vacuum
cleaner changes pitch, or the suction reduces or stops altogether. Any ‘Blockage only’ repairs will incur a charge of $60.00*, so please
check your machine carefully.
*Price correct at time of printing.
IMPORTANT
1
2
W A R N I N G !
For your own safety please
remember to unplug the machine when not
in use and before carrying out maintenance.
IMPORTANT
Use only genuine Dyson filters.
S-Level
S
