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Wash filter with cold water at least every 3 months.

1  This vacuum cleaner is…
 

 My first vacuum cleaner

 

 A replacement vacuum cleaner

 

 An additional vacuum cleaner

2  Which brand of cleaner are you replacing or adding to?
 

 Dyson 

 Electrolux

 

 Hoover 

 LG

 

 Miele 

 Panasonic

 

 Samsung 

 Nilfisk

 

 Vax 

 Kambrook

 

 Volta 

 Wertheim

 

 Other, please specify

3   Why did you choose to buy a Dyson vacuum cleaner?  

(Please rank in order, 1-5. 1 being the most important).

 

 Dyson reputation

 

 Good for pet hair pick-up

 

 Performs consistently well

 

 No loss of suction

 

 Previous experience of Dyson

 

 Good for people suffering from asthma and allergies

 

 Features

 

 HEPA filtration

 

 Hygienic and germ free cleaning

 

 Price/special offer

 

 Wanted a bagless cleaner

 

 Compact and easy to store

 

 Store staff recommendation

 

 Picks up more dust than others

 

 Latest model/technology

 

 Reliability/quality

 

 Friend/family recommendation

 

 Other

4  Where did you first hear about the Dyson model you bought?
 

 From friends and family

 

 Saw it on the internet

 

 From TV/a magazine advert

 

 Saw it in a store catalogue

 

 Saw it in a store

 

 Recommended by salesperson

5  Do you own other Dyson products? 
 

 Handheld 

 Fan

          No

6   What is your average household income?
 

 Less than $45,000

  

 Between $45,000 – $74,999

 

 Between $75,000 – $100,000

 

 Over $100,000

7     Do you have any household pets?
 

 Dog 

 Cat

 

 None 

 Other

8   Does anyone in your household suffer from any of the following?
 

 Asthma 

 Allergies

 

 None 

9   To which age group do you belong?
 

 16 – 24  

 25 – 34

 

 35 – 44 

 45 – 54

 

 55 – 64 

 65+

10   Would you recommend a Dyson vacuum cleaner to your family 

and friends?

 

 Yes  

 No

11  Do you have children?
 

 Pre-school  

 Aged 5-17 years

 

 Aged +17 years 

 Children no longer at home

 

 Pregnant 

 No children

12   Which best describes your house? 

(Tick one from each column).

 

 Own house  

 Up to 2 beds

 

 Rented house 

 3-4 beds

 

 Own apartment/villa 

 More than 4 beds

 

 Rented apartment/villa

 

 Live with parents

 

 Share accommodation

QUESTIONNAIRE

Please take a few moments to answer our questions.  
They will help us develop new products for the future.

THANK YOU FOR YOUR TIME

8/3/10 5:16 PM C35875_DC23_TH_ANZ_OPMAN_15_4c0s

Summary of Contents for DC23 TURBINE

Page 1: ...OPERATING MANUAL clik 4 5 6 1 2 clik clik clik clik 3 REGISTER YOUR 2 YEAR GUARANTEE TODAY WASH FILTER Wash filter with cold water at least every 3 months ASSEMBLY DC23 TURBINE ...

Page 2: ...of where when you bought the vacuum cleaner The serial number can be found on the rating plate which is behind the clear bin Most queries can be solved over the phone by one of our trained Dyson Customer Care Helpline staff REGISTER BY MAIL Complete and return the form to Dyson in the envelope supplied REGISTER BY PHONE Call our dedicated Helpline REGISTER ONLINE Visit our website to register your...

Page 3: ...n its service agent or similarly qualified person in order to avoid a hazard 7 Do not pull or carry by cable use cable as a handle close a door on cable or pull cable around sharp edges or corners Do not run the Dyson vacuum over cable Keep cable away from heated surfaces To avoid a tripping hazard rewind the cable when not in use 8 Always extend the cable to the red line but do not stretch or tug...

Page 4: ...3 clik clik 4 1 2 clik clik 4 Emptying the clear bin Cleaning the clear bin Looking for blockages Tools Power and cable Suction release ...

Page 5: ...clik 3 clik clik clik 4 5 6 1 2 3 5 Storage Turbine head Clearing brush bar obstructions ...

Page 6: ...IMPORTANT WASH FILTER 6 ...

Page 7: ...Wash filter with cold water at least every 3 months Register for a filter wash reminder by email Australia only customercare dyson com au 7 ...

Page 8: ...irt press the red bin release button PLEASE NOTE Do not use the vacuum cleaner without the clear bin in place To minimise dust allergen contact when emptying encase the clear bin tightly in a plastic bag and empty Remove the clear bin carefully and seal bag tightly dispose as normal CLEANING THE Clear bin CAUTION Do not immerse the whole cyclone in water or pour water into the cyclones Ensure the ...

Page 9: ...ting Manual Never pick up hot cinders or lighted cigarette ends Do not attempt to pick up water with your Dyson vacuum cleaner It has not been designed as a wet pick up cleaner If you are still experiencing problems with your Dyson vacuum cleaner please call the Dyson Customer Care Helpline on Australia 1800 239 766 New Zealand 0800 397 667 REGISTERING YOUR GUARANTEE To help us ensure you receive ...

Page 10: ...m cleaner or contact us via the Dyson website The serial number can be found on the main body of the vacuum cleaner behind the clear bin AU Dyson Customer Care customercare dyson com au 1800 239 766 Dyson Appliances Aust Pty Ltd PO Box 2835 Taren Point NSW 2229 Australia www dyson com au NZ Dyson Customer Care dyson averyrobinson co nz 0800 397 667 Avery Robinson Ltd Unit F 151D Marua Road Ellersl...

Page 11: ...bought From friends and family Saw it on the internet From TV a magazine advert Saw it in a store catalogue Saw it in a store Recommended by salesperson 5 Do you own other Dyson products Handheld Fan No 6 What is your average household income Less than 45 000 Between 45 000 74 999 Between 75 000 100 000 Over 100 000 7 Do you have any household pets Dog Cat None Other 8 Does anyone in your househol...

Page 12: ...ge and belief Signature Date WARNING Any false statement may render this plan invalid GUARANTEE FORM Section 2 Dyson 2 3 year guarantee REGISTER BY PHONE Call our dedicated Helpline AU 1800 239 766 NZ 0800 397 667 REGISTER BY MAIL Complete and return the form to Dyson in the envelope supplied REGISTER ONLINE Visit our website to register your full parts and labour 2 year guarantee www dyson com au...

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