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ASSEMblY

Stand the vacuum up straight and slide the hose into guides at the back of the vacuum and 

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click into place.

Attach wand into top of hose and click.

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Click the wand handle into the top of the vacuum.

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Ensure the hose is straight. Slide the wand straight down into the hose.

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Attach the tools to the vacuum and wind the cord counter-clockwise around cord hooks 

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and secure with clip.

USINg YOUR dYSON vACUUM

Unwind the cord and insert the plug into a suitable socket. 

Hold the cleaner head down with your foot and pull the handle downwards.  

To switch ‘ON’ or ‘OFF’ press the power button in front of the handle.

 

CAUTION:

Do not use or store this vacuum below 32°F (0°C). Ensure that the vacuum is at room 

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temperature before operating. 

Do not allow the vacuum to be used by anyone who may not be able to operate it safely.

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The use of an extension cord is not recommended.

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Always switch off and unplug before performing maintenance on your vacuum. 

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When returning to the upright position, ensure the wand and clear bin

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TM

 assembly are 

vertical.

Ensure the cyclone is secured to the vacuum. Do not press the cyclone release button or 

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shake the vacuum while carrying or it could fall and cause injury.

Store the vacuum indoors. Put the vacuum away after use with the cord coiled safely, to 

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prevent tripping hazards.

Do not use outdoors or on wet surfaces or to vacuum water or other liquids – electric shock 

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could occur.

Do not lubricate any parts, or carry out any maintenance or repair work other than that 

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shown in this Operating Manual, or advised by the Dyson Helpline.

PLEASE NOTE:

This vacuum is intended for household use only.

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Fine dust such as plaster dust or flour should only be vacuumed in very small amounts.

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Do not use the vacuum to pick up sharp hard objects, small toys, pins, paper clips, etc. 

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They may damage the vacuum.

If used in a garage, care should be taken to wipe the soleplate and wheels with a dry cloth 

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after vacuuming to clean off any sand, dirt, or pebbles that could damage delicate floors. 

Consult your flooring manufacturer’s recommended instructions before vacuuming and 

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caring for your flooring, rugs, and carpet. Some carpets will fuzz if a rotating brush bar 

is used when vacuuming. If this happens, we recommend vacuuming in bare floors mode 

and consulting with your flooring manufacturer.

When vacuuming, certain carpets may generate small static charges in the clear bin

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TM

These are entirely harmless and are not associated with the mains supply. To minimize any 

effect from this, do not put you hand or insert any object into the clear bin™ unless you 

have first emptied it and rinsed it out with cold water (see ‘Clear bin

TM

 cleaning’ section).

CARPET SETTINgS ANd bARE FlOORS 

The vacuum will always default to the ‘Med pile’ setting when it is switched on and 

reclined. To change floor settings, press the button which best describes the floor type 

you are vacuuming whilst the vacuum is switched on. 

To vacuum with the brush bar turned off (eg. For bare floors or delicate rugs / carpets), 

ensure the ‘Bare floor’ mode is activated prior to reclining the machine.

A constant white light indicates the chosen setting has been activated. 

FOR ThE bEST ClEANINg PERFORMANCE  

dYSON RECOMMENdS ThE FOllOWINg ClEANER SETTINgS:

Setting

Carpet/floor type

Deep pile

Plush, multi-styles and shag

Medium pile

Level-loops and lighter plush

Short pile

Commercial grade carpets and Wilton styles

Bare floor

Delicate rugs/carpets, floorboards, tiling, laminates, vinyl, etc.

Always follow your floor covering manufacturer’s recommended instructions. The 

brush bar on this vacuum can damage certain carpet types. If unsure, turn brush bar 

off in order to ensure proper operation. 

hIgh-REACh ClEANINg

 

CAUTION: 

Switch ‘OFF’ the vacuum before changing tools.

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Powerful suction can cause the hose to ‘pull back’ – please take care. 

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Take extra care when vacuuming on stairs; do not work with the vacuum above you on the 

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stairs. Do not put the vacuum on chairs, tables etc.

Ensure the vacuum is in the upright position before using tools.

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PLEASE NOTE: 

To release the wand, open the wand cap and pull the red tube until the wand releases from 

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the vacuum. Tools can be attached to either the hose or wand. 

The brush bar will not rotate when the vacuum is in an upright position.

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Ensure wand cap is closed when not in use.

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ClEAR bIN

TM

 EMPTYINg

 CAUTION:

Switch ‘OFF’ the vacuum and unplug before emptying the clear bin

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TM

PLEASE NOTE: 

Empty as soon as the dirt reaches the level of the MAX mark – do not overfill. 

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To remove clear bin

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TM

, press red button under the red power button. Press same button 

again firmly to empty.

Do not use the vacuum without the clear bin

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TM

 in place.

Emptying inside a bag is recommended for allergy sufferers.

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ClEAR bIN

TM

 ClEANINg

To remove clear bin

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TM

, press red button under the red power button. Press same button 

again firmly to empty.

A grey release catch is exposed at back of the clear bin

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TM

. Press and hold grey button while 

holding handle. Pull and twist cyclone away. 

To replace cyclone unit onto the clear bin

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TM

, align grey button at reverse and push together. 

Check ridge at front of clear bin

TM

 has also clicked evenly into place.

 CAUTION:

Do not immerse the whole cyclone in water or pour water into the cyclones.

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Ensure the clear bin

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TM

 is completely dry before replacing.

PLEASE NOTE: 

 Do not use detergents, polishes or air fresheners to clean the clear bin

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TM

.

Do not put the clear bin

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TM

 in a dishwasher. 

Clean the shroud with a cloth or dry brush to remove lint and dust.

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WAShINg YOUR FIlTERS

DO ThIS EvERy 3 MONThS

 

CAUTION:

Switch ‘OFF’ and unplug the vacuum before removing the filters.

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Ensure filters are completely dry before refitting to the vacuum. 

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PLEASE NOTE:

 This vacuum has two filters, located as shown. It is important to check your filters regularly 

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and wash at least every three months according to instructions, to maintain performance. 

After washing please leave for 24 hours to dry completely.

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It is normal for filters to turn grey in color. The filters may require more frequent washing if 

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vacuuming fine dust.

Do not use detergents to clean the filters.

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Do not put the filters in a dishwasher, washing machine, tumble dryer, oven, microwave or 

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near an open flame.

dIAgNOSTICS

Fingertip buttons

Action required

Red on/off button 

flashing only

Indicates an obstruction. The brush bar will automatically stop 

if it becomes obstructed. Please refer to the ‘Clearing brush bar 

obstructions’ section. 

One white button 

flashing only

Re-set the carpet mode by selecting the button for a different floor 

type then re-selecting the button for the desired floor type.  If this 

fails, check for obstructions by referring to the ‘Clearing brush bar 

obstructions’ section.

One white button 

flashing with red on/

off button

Indicates an obstruction. Please refer to the ‘Clearing brush bar 

obstructions’ section.

Four flashing white 

buttons only

Re-set the vacuum by turning it off for at least 30 seconds then on 

again. 

Four white lights 

flashing with red on/

off button flashing

Re-set the vacuum by turning it off for at least 30 seconds then on 

again. 

PLEASE NOTE: If you continue to experience problems, please contact the Dyson helpline 

for further assistance. 

lOOKINg FOR blOCKAgES

 CAUTION:

Switch ‘OFF’ and unplug the vacuum before checking for blockages. Failure to do so could 

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result in personal injury.

Please ensure the vacuum is upright and switched off before removing hose or airway 

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inspection parts.

Beware of sharp objects when clearing blockages.

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Refit all parts of the vacuum securely before using.

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PLEASE NOTE:  

Clearing blockages is not covered by your vacuum’s limited warranty.

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This vacuum is fitted with a thermal cut-out. If any part of the vacuum becomes blocked, it 

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may overheat and automatically cut-out. Switch ‘OFF’ and unplug the vacuum and leave 

to cool down for at least 60 minutes before checking filters or for blockages.

ClEARINg bRUSh bAR ObSTRUCTIONS

 

CAUTION:

Switch ‘OFF’ and unplug the vacuum before clearing brush bar obstructions. Failure to do 

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so could result in personal injury.

Check for obstructions along the length of the brush bar and around the end mountings. 

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Beware of sharp objects when clearing obstructions.

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Refit all parts of the vacuum securely before using.

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Depress the red ON/OFF button to turn the vacuum on again.

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PLEASE NOTE:  

Clearing brush bar obstructions is not covered by your vacuum’s limited warranty.

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8

Summary of Contents for DC28

Page 1: ... ways to register your 5 year warranty REGISTRE HOY 3 manceras faciles de registrarse sus 5 años de garantía 2 1 clik clik WASH FILTERS Wash filters with cold water at least every 3 months LAVADO DE LOS FILTROS Lave los filtros con aqua fría al menos cada 3 meses months meses 3 A B ...

Page 2: ...o openings Do not use with any opening blocked keep free of dust lint hair 9 and anything that may reduce air flow Keep hair loose clothing fingers and all parts of body away from openings and moving parts 10 such as the brush bar Turn off all controls before unplugging 11 Use extra care when cleaning on stairs 12 Do not use to pick up flammable or combustible liquids such as gasoline or use in ar...

Page 3: ... obstruida 9 manténgalas libres de polvo pelusas cabellos o cualquier otra cosa que pueda reducir la circulación del aire Mantenga el cabello ropa suelta los dedos y cualquier otra parte del cuerpo alejados de las aberturas y de las 10 partes móviles como el cepillo Apague todos los controles antes de desconectar el aparato 11 Tenga mucho cuidado cuando utilice la aspiradora sobre una escalera 12 ...

Page 4: ...ngs for different floor coverings RECUERDE Vea en la página 10 las configuraciones que se recomiendan para diferentes tipos de cubiertas para pisos Using your Dyson vacuum Cómo utilizar su aspiradora Dyson Clear binTM emptying Cómo vaciar el compartimiento cubo transparanteTM Looking for blockages Cómo buscar Clearing brush bar obstructions Cómo liberar las obstrucciones en el cepillo Flat OutTM h...

Page 5: ...loor type then re select the button for the desired floor type Vuelva a iniciar el modo de alfombra seleccionando un tipo de piso diferente luego vuelva a seleccionar el botón para el tipo de piso deseado Re set the vacuum by turning it off for at least 30 seconds then on again Vuelva a iniciar la aspiradora apagándola por al menos 30 segundos luego préndala nuevamente Diagnostics Diagnostics See ...

Page 6: ...A Filter Filtre Filter Filtre B A IMPORTANT 3 WASH FILTERS LAVADO DE LOS FILTROS months meses 6 ...

Page 7: ...times or until water runs clear Enjuague y mueva el filtro debajo del grifo De vuelta el filtro y golpéelo firmemente para eliminar las emisiones del motor Repita 10 veces o hasta que el agua corra limpia Wash filters with cold water at least every 3 months Lave los filtros con aqua fria al menos cada 3 meses 7 ...

Page 8: ... red tube until the wand releases from the vacuum Tools can be attached to either the hose or wand The brush bar will not rotate when the vacuum is in an upright position Ensure wand cap is closed when not in use Clear binTM Emptying Caution Switch OFF the vacuum and unplug before emptying the clear bin TM Please note Empty as soon as the dirt reaches the level of the MAX mark do not overfill To r...

Page 9: ...ct the Dyson Helpline with your model name number serial number date and place of purchase Please keep your purchase receipt in a safe place to ensure you have this information The serial number is found on the vacuum s rating plate which is behind the clear binTM All work will be carried out by Dyson Inc or its authorized agents Any replaced defective parts will become the property of Dyson Inc S...

Page 10: ...ima de usted No suba la aspiradora a sillas mesas etc Asegúrese de que la aspiradora esté en posición vertical antes de usar las herramientas RECUERDE Para soltar el tubo abra la tapa y tire del tubo rojo hasta que el tubo de aspiración quede liberado de la aspiradora Las herramientas pueden colocarse tanto en el tubo como en la manguera El cepillo no rotará cuando la aspiradora está en posición v...

Page 11: ... los producidos o recomendados por Dyson Inc SERVICIO DE GARANTÍA Por favor complete y devuelva el Formulario de registro del producto o regístrese en línea en www dyson com Antes de poder realizar el servicio los términos de la garantía exigen que se ponga en contacto con la Línea Directa de Asistencia al Cliente de Dyson y que proporcione el nombre número del modelo número de serie y la fecha y ...

Page 12: ...12 ...

Page 13: ...13 ...

Page 14: ...rial number can be found on the main body of the vacuum behind the clear binTM JN 23294 PN 16283 02 02 04 12 08 Dyson Customer Care 1 866 693 9766 Toll free 7 days a week Servicio de atención al cliente Dyson 1 866 693 9766 Llamada gratuita 7 días a la semana IMPORTANT WASH FILTERS LAVADO DE LOS FILTROS 3 Wash filters with cold water at least every 3 months Lave los filtros con aqua fria al menos ...

Page 15: ...atives or product development at Dyson Yes No 1 Por qué decidió comprar una aspiradora Dyson Capacidad de limpieza Tecnología avanzada Funciones Estilo Diseño Garantía Recomendación Promoción No pierde succión Certificación para asma y alergia Filtro HEPA 2 Tiene mascotas Gato Perro Otra Ninguna 3 Le gustaría saber sobre el desarrollo de productos o las futuras iniciativas en cuanto a asma y alerg...

Page 16: ...rst name Apellido Telephone Teléfono e mail e mail Zip Code Código postal Address Dirección From time to time we d like to tell you about new Dyson technology and services or get your opinion about your purchase If you d prefer us NOT to keep in touch and to ask you questions about your purchase please tick this box De vez en cuando querríamos decirle acerca de la nueva tecnología de Dyson y servi...

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