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The collar should be adjusted to allow the “contact points” to have direct contact with the
dog’s skin.
You should be able to fit a couple of fingers between the collar strap and your dog.
Too tight poses the risk of skin irritation and discomfort.
Too loose and the contact points will not be able to
administer the stimulation reliably and can cause skin
irritation due to chafing.
Short hair breeds may need the micro-probes
offered as an accessory item, contact customer
service for details. The optimal position for the
collar receiver is on either side of the dog’s neck.
IMPORTANT NOTICE
To prevent the occurrence of skin irritations the Collar Receiver should never be worn for
more than 12 hours per day.
Should your dog experience skin irritations from over exposure to the contact points
remove the collar receiver unit immediately and stop using your Containment system until
all the skin irritations are totally healed.
Antibiotic ointment will aid in the healing process. Some dog breeds have very thick fur
that requires special contact points, please contact our customer service.
1000 Series E-Fence
1000 Series E-Fence
Correctly Fitting the Collar
To Register for the 2 Year Warranty
To register your 1000 Series , please select one of the following procedures
(1) Go to https://www.ecollar.com/productregistration (located near the bottom of the
ecollar.com home page).
(2) Fill out the provided warranty registration card and mail it or fax it to us at
1-855-226-5527.
(3) Call us at (260) 357-0051 and one of our customer service representatives will register
your products for you, please have your serial number available.
(4) E-mail your registration information to
registration@ecollar.com
Two Year Full Warranty:
Your product is covered by our full two year warranty.
During the warranty period we will repair and or replace your product for any reason due
to workmanship and component failures.
Dog chews and misuse are not covered by the warranty and are subject to a repair /
replacement fee.
Lightning damage is not covered. Please consider a lightning protection module if lightning
is common in your area.
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