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What this Warranty Covers
Horizon Hobby, Inc., (Horizon) warrants to the original purchaser that the
product purchased (the “Product”) will be free from defects in materials
and workmanship at the date of purchase.
What is Not Covered
This warranty is not transferable and does not cover (i) cosmetic
damage, (ii) damage due to acts of God, accident, misuse, abuse,
negligence, commercial use, or due to improper use, installation,
operation or maintenance, (iii) modifi cation of or to any part of the
Product, (iv) attempted service by anyone other than a Horizon Hobby
authorized service center, (v) Product not purchased from an authorized
Horizon dealer, or (vi) Product not compliant with applicable technical
regulations.
OTHER THAN THE EXPRESS WARRANTY ABOVE, HORIZON MAKES NO
OTHER WARRANTY OR REPRESENTATION, AND HEREBY DISCLAIMS
ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT
LIMITATION, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE
PURCHASER ACKNOWLEDGES THAT THEY ALONE HAVE DETERMINED
THAT THE PRODUCT WILL SUITABLY MEET THE REQUIREMENTS OF
THE PURCHASER’S INTENDED USE.
Purchaser’s Remedy
Horizon’s sole obligation and purchaser’s sole and exclusive remedy
shall be that Horizon will, at its option, either (i) service, or (ii) replace,
any Product determined by Horizon to be defective. Horizon reserves
the right to inspect any and all Product(s) involved in a warranty claim.
Service or replacement decisions are at the sole discretion of Horizon.
Proof of purchase is required for all warranty claims. SERVICE OR
REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE
PURCHASER’S SOLE AND EXCLUSIVE REMEDY.
Limitation of Liability
HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT,
INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOSS OF PROFITS OR
PRODUCTION OR COMMERCIAL LOSS IN ANY WAY, REGARDLESS OF
WHETHER SUCH CLAIM IS BASED IN CONTRACT, WARRANTY, TORT,
NEGLIGENCE, STRICT LIABILITY OR ANY OTHER THEORY OF LIABILITY,
EVEN IF HORIZON HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. Further, in no event shall the liability of Horizon exceed the
individual price of the Product on which liability is asserted. As Horizon
has no control over use, setup, fi nal assembly, modifi cation or misuse,
no liability shall be assumed nor accepted for any resulting damage
or injury. By the act of use, setup or assembly, the user accepts all
resulting liability. If you as the purchaser or user are not prepared to
accept the liability associated with the use of the Product, purchaser is
advised to return the Product immediately in new and unused condition
to the place of purchase.
Law
These terms are governed by Illinois law (without regard to confl ict of law
principals). This warranty gives you specifi c legal rights, and you may
also have other rights which vary from state to state. Horizon reserves
the right to change or modify this warranty at any time without notice.
WARRANTY SERVICES
Questions, Assistance, and Services
Your local hobby store and/or place of purchase cannot provide warranty
support or service. Once assembly, setup or use of the Product has
been started, you must contact your local distributor or Horizon directly.
This will enable Horizon to better answer your questions and service
you in the event that you may need any assistance. For questions or
assistance, please visit our website at www.horizonhobby.com, submit
a Product Support Inquiry, or call the toll free telephone number
referenced in the Warranty and Service Contact Information section to
speak with a Product Support representative.
Inspection or Services
If this Product needs to be inspected or serviced and is compliant in the
country you live and use the Product in, please use the Horizon Online
Service Request submission process found on our website or call Horizon
to obtain a Return Merchandise Authorization (RMA) number. Pack the
Product securely using a shipping carton. Please note that original boxes
may be included, but are not designed to withstand the rigors of shipping
without additional protection. Ship via a carrier that provides tracking
and insurance for lost or damaged parcels, as Horizon is not responsible
for merchandise until it arrives and is accepted at our facility. An
Online Service Request is available at http://www.horizonhobby.com/
content/_service-center_render-service-center. If you do not have
internet access, please contact Horizon Product Support to obtain a
RMA number along with instructions for submitting your product for
service. When calling Horizon, you will be asked to provide your complete
name, street address, email address and phone number where you can
be reached during business hours. When sending product into Horizon,
please include your RMA number, a list of the included items, and a brief
summary of the problem. A copy of your original sales receipt must be
included for warranty consideration. Be sure your name, address, and
RMA number are clearly written on the outside of the shipping carton.
NOTICE: Do not ship LiPo batteries to Horizon. If you have any issue with
a LiPo battery, please contact the appropriate Horizon Product Support
offi ce.
Warranty Requirements
For Warranty consideration, you must include your original sales receipt
verifying the proof-of-purchase date.
Provided warranty conditions have
been met, your Product will be serviced or replaced free of charge.
Service or replacement decisions are at the sole discretion of Horizon.
Non-Warranty Service
Should your service not be covered by warranty, service will be
completed and payment will be required without notifi cation or estimate
of the expense unless the expense exceeds 50% of the retail purchase
cost.
By submitting the item for service you are agreeing to payment
of the service without notifi cation. Service estimates are available
upon request. You must include this request with your item submitted
for service. Non-warranty service estimates will be billed a minimum
of ½ hour of labor. In addition you will be billed for return freight.
Horizon accepts money orders and cashier’s checks, as well as Visa,
MasterCard, American Express, and Discover cards. By submitting any
item to Horizon for service, you are agreeing to Horizon’s Terms and
Conditions found on our website http://www.horizonhobby.com/content/_
service-center_render-service-center.
ATTENTION: Horizon service is limited to Product compliant in the country
of use and ownership. If received, a non-compliant Product will not be
serviced. Further, the sender will be responsible for arranging return
shipment of the un-serviced Product, through a carrier of the sender’s
choice and at the sender’s expense. Horizon will hold non-compliant
Product for a period of 60 days from notifi cation, after which it will be
discarded.
LIMITED WARRANTY
