E-MetroTel Nortel IP UC Series, Features Manual

Page 1: ...imes the property of E MetroTel LLC E MetroTel R LLC is privately held and headquartered in Dallas Texas with offices in Canada United Kingdom and the Czech Republic E MetroTel provides Unified Commun...

Page 2: ...________________________________________________ 15 5 3 1 Phones With Feature Key __________________________________________________ 15 5 3 2 Phones Without Feature Key _______________________________...

Page 3: ...ut Vmsg Key _________________________________________________ 23 5 21 Static Time and Date ____________________________________________________________ 23 5 22 Wake Up Call ___________________________...

Page 4: ...ll Flow Control toggle all _______________________________________________________ 30 6 10 Save Recording and Check Recording _____________________________________________ 30 6 11 Direct Dial Prefix _...

Page 5: ...Box Phones With Feature Key Phones Without Feature Key Call Forward All Unconditional Phones With Feature Key Phones Without Feature Key Phones Without Feature Key Prompting Call Forward on No Answer...

Page 6: ...e Key Phones Without Feature Key Group Call Pickup Phones With Feature Key Phones Without Feature Key System Speed Dial Phones With Feature Key Phones Without Feature Key Speak Your Extension Speak Ti...

Page 7: ...eature Key Ring Type Phones With Feature Key Phones Without Feature Key Ring Volume Phones With Feature Key Phones Without Feature Key Contrast Phones With Feature Key Phones Without Feature Key Time...

Page 8: ...UCx 4 5 11 Feb 2015 Page of 8 36 Copyright 2014 E Metrotel Global Inc 1 Introduction This User s Guide provides a description of features for i200x series and 11xx 12xx series VoIP telephone sets and...

Page 9: ...E Metrotel Global Inc 1 2 3 4 5 2 Installing the telephone Please refer to your respective installation guide provided with the telephone set Below are links to soft copies for your convenience i2002...

Page 10: ...d buttons across all models as shown in the sections below The figure below shows the button layout of the 1140 phone as a reference Note in particular where certain keys are located as a visual refer...

Page 11: ...agivation Inbox Voicemail Outbox Call history Directory Company directory Release Goodbye Release a call Exit End of a feature Headset Enable headset mode if a headset is present Hold Put call on hold...

Page 12: ...ou can pick up the handset press a key or the key and then dial Line Handsfree the telephone number You may have to dial 8 or 9 for outside local calls and 1 or 011 for outside long distance please co...

Page 13: ...Page of 13 36 Copyright 2014 E Metrotel Global Inc If a call is placed on hold for an extended period of time a notification tone will be played The time interval for the notification tone is configu...

Page 14: ...discussion the other party is connected to Music On Hold 5 1 1 Phones With Transfer key Attended Transfer While on call press the soft key Transf Dial the other number and press the key or the key Cal...

Page 15: ...s the key and enter the feature code 4 call forward Feature F4 Enter the destination phone number If you select an external number remember to enter the prefix required for external dialing Press the...

Page 16: ...number followed by the key To deactivate call forward on no answer dial 53 To deactivate all types of call forwarding dial 74 This feature can be invoked only using the system wide star code 5 6 Call...

Page 17: ...f the line keys additional line keys can be used only to make outgoing calls 5 9 Call History key key To access the call log press the Outbox Alternatively press the Feature and enter the feature code...

Page 18: ...ew party to the conference press the soft key again Conf To return to the conference without adding the new party press the soft key Cancel 5 11 2 Phones without Conf key While on a call dial 88 Dial...

Page 19: ...MSB press the key and enter the feature code 85 do not disturb Feature F85 To cancel DND MSB press the key and enter the feature code 85 do not disturb Feature F 85 cancel 5 12 2 Phones Without Featu...

Page 20: ...or See for details X Directories 5 13 3 Phonebook dial by name directory The telephone directory allows you to dial a user in the directory by entering their name Dial to access the directory 411 Foll...

Page 21: ...a call that is alerting at another extension 5 15 1 Phones With Feature Key While a call is alerting at another extension press the key and enter the feature code 76 Feature directed call pickup F76...

Page 22: ...speed dial followed by the speed dial code Feature F0 5 17 2 Phones Without Feature Key Dial followed by the speed dial code 0 5 18 Speak Your Extension From any phone Dial 65 A message will be playe...

Page 23: ...y by pressing the soft key VMsg The VMsg key is available only when Feature Key Mode is enabled by the UC administrator X 5 20 2 Phones Without Vmsg Key To access your mailbox dial 97 To access your m...

Page 24: ...star code 5 23 Echo Test The echo test is used to give an audible sense of the latency between the set and the UC Everything you X say will be echoed back Dial to start the test 43 Speak into phone E...

Page 25: ...re Guide for Nortel IP Phones UCx 4 5 11 Feb 2015 Page of 25 36 Copyright 2014 E Metrotel Global Inc 1 2 3 Dial to enter user speed dial menu 75 Enter the speed dial location and the press Follow audi...

Page 26: ...nter the string of characters digits or that you want the button to send auto dial Press the soft key to save the configuration of the button Enter 6 1 2 Phones Without Feature Key While the phone is...

Page 27: ...ervices graphics Use the down arrow key to locate the line Internal autodial Press the soft key Invoke Press the programmable button you want to configure please note that buttons with like appearance...

Page 28: ...ed language code Feature 501 English Language Primary US English F 501 502 French Language Alternate 1 French F 502 503 Spanish Language Alternate 2 Spanish F 503 504 Default Language Alternate 3 the...

Page 29: ...the desired ring volume Up Down 0 7 Press the soft key to save the selected ring volume Enter 6 6 2 Phones Without Feature Key While the phone is idle press the key the key with the globe on Nortel IP...

Page 30: ...ffset to be used for the date and time displayed on the phone 6 8 1 Phones With Feature Key While the phone is idle press the key and enter the feature code 510 time zone Feature F 510 offset Use the...

Page 31: ...name for the recording and press save Check Recording can also be used with files uploaded to the system using the Upload option on the System Recording page 6 11 Direct Dial Prefix Dials directly to...

Page 32: ...star code features available for this particular extension 7 1 Access the user extension portal by typing the following in a web browser http your_ucx_server_ip recordings For example if your UC IP ad...

Page 33: ...UCx Feature Guide for Nortel IP Phones UCx 4 5 11 Feb 2015 Page of 33 36 Copyright 2014 E Metrotel Global Inc 7 4 Viewing or Modifying your Phone Features Select the Phone Features menu item...

Page 34: ...se When You can choose to apply the VmX Locator feature when or or both by unavailable busy selecting the appropriate checkboxes Voicemail Instructions Check this box if you want the to be played afte...

Page 35: ...s 1 call will be routed according to your Follow Me list Ensure that you have the Follow Me feature enabled and configured when using this option Press 1 To configure a number for the Press 1 option y...

Page 36: ...e configured by your Administrator in the Voicemail Settings page See in the Administration Guide for details Voicemail Settings Dialplan Behavior For example the number of seconds to wait after your...