e-motion X32-69G-GB-TCDUP-UK, User Manual

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General

I would like to have louder 
sound by connecting 
additional speakers

There are 2 options:
1) Use Digital COAX output connected to an external amplifi er/surround 
sound system
2) Use the 3.5mm headphone output and a 3.5mm to phono cable 
(available separately) to connect to an amplifi er/surround sound system

General

Why are some options in 
the menu unavailable and 
greyed out

Some options are only available in certain sources, i.e. HDMI, PC/VGA. 
They are unavailable in the other sources where they have no affect.

TV

I have tuned in Digital TV 
but I am not  receiving any 
or all of the channels and/
or the channels I receive are 
breaking up

1) Check you are in an area that can receive Freeview. Visit www.freeview.
co.uk.
2) Check you are using an aerial that is able to receive a good digital 
signal. In most cases, you will need an outdoor digital hi-gain/wideband 
aerial. In areas that have excellent Freeview coverage, you may be able 
to use a loft type aerial but it is highly likely that you will also need to 
connect a booster between the back of the TV and the TV aerial wall 
socket. Unfortunately, to receive a good enough digital signal, it is not 
possible to use a portable/indoor type aerial. This may change once the 
analogue signal is switched off in 2012 and the Digital signal strength is 
increased.

TV

I have re-tuned my television 
but when I switch it off it is 
not storing the channels

Complete a fi rst time installation, please refer to the set-up menu section 
of the manual of how to do this

VCR/DVD
Recorder

I have connected the TV to 
my VCR or DVD Recorder via 
SCART but it is not recording

In addition to connecting via SCART, you should connect the aerial cable 
from the wall socket to your VCR/DVD Recorder and another aerial cable 
from the VCR/DVD Recorder to the TV

Game Consoles

I have connected my PS3 to 
the TV via HDMI, but I am 
not receiving any pictures or 
sound on my Television

1) Ensure the TVs source is on HDMI
2) Check your settings on your PS3 are as per the PS3 instruction manual

Game Consoles

I have connected my 
Xbox 360 to the TV via 
Component Cables (Red, 
Green & Blue) but I am not 
receiving any sound

Component cables only provide HD Pictures. For the sound you will need 
to connect the Red & White audio cables on the Xbox to the Red & White 
phono inputs on the rear of the TV. Please refer to the ‘Connections’ 
pages.

USB Mode

I have inserted a USB 
Memory Key, but the TV 
does not recognise it

Ensure the USB Memory Key is formatted to type FAT32.

USB Mode

Using a USB portable hard 
drive

If you wish to use a portable hard drive larger than 32GB, please note 
that it must be formatted to the FAT32 fi le system in order to operate on 
this TV. Windows XP/Vista computers are only capable of formatting up 
to 32GB, therefore, you will need a software programme/utility to format 
larger hard drives. Please refer to the web site for more information.

USB Record 
/ TV

I cannot change the channel, 
access the menu or use the 
red button

During Time Shift you cannot change the channel, access the menu or use 
the red button

USB Record 
/ TV

When using the USB to 
record the picture ‘breaks 
up’ or experience loss of 
sound.

Check the USB Memory Stick meet the minimum requirements of Read 
Speed - 20 MB/s (Mega Byte Per Second), Write Speed - 6 MB/s (Mega Byte 
Per Second)

System Lock

I have changed the password 
on the television and now 
forgotten it

There is a master password of 4711, to gain access to the TV menu and 
reset the normal password

FREQUENTLY ASKED QUESTIONS

General Information