Subtitle formats supported:
x)
SRT, SMI, SSA,SUB, IDX+SUB
Network
10/100Mbps Auto-Negotiation Ethernet
Ethernet/
IEEE 802.11b/g/n WLAN, at maximum 300Mbps (supported by
optional WLAN USB Adapter)
Wireless
network
Note: The Company has the right to changes the specifications of his products or designs without
further notification.
12.2 FAQ
Question 1:
My computer can not find the product.
Answer:
(1) Make sure the unit is in on status.
(2) make sure that the unit is connected with the computer
(3) Connected the product to the back of computer USB jack.
Question 2:
When I try to disconnect the USB device, I keep on getting “The device ‘Generic
volume’ cannot be stopped right now. Try stopping the device again later.” message, what
should I do?
Answer:
Close any program that might be accessing data on the player, including Windows® Explorer.
If it does not work, close all programs and wait for another 20 seconds, then try the green arrow
icon again. If it still does not work, you should shut down the player and disconnect the USB
cable.
Question 3:
I find new file names and folder names that I never created before or they have strange
gibberish names.
Answer:
Most likely, the player’s file allocation table (FAT) has been corrupted. This might be due to
the player shutting down (due to low battery power) while reading or writing to your computer by
the USB connection. Windows and Macintosh often write extra files to the hard disk such as
finder.def or System volume info. These are normal and will not do any harm to the player.
Question 4:
I used my player to transfer files back and forth between different computers. Will
defragmenting the player hard disk do any harm to it?
Answer:
Defraygmenting the player hard disk may be useful after having transferred many files to and
from the player. It is never harmful to use the defrayment on the player. Make sure no other
programs are running while using the Windows® defrayment utility. Make sure you have
connected the player with the external power adapter during this procedure.
Question 5:
My files have disappeared from the player.
Answer:
Make sure that you browse your files via the correct browser
mode which means correct
filtered views such as Photos, Music, or Movies.
