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ELM Troubleshooting Guide for Vigilant

 

ELM Troubleshooting Guide for Vigilant

1.0 Overview
2.0 How Level Alarms Work
3.0 Clearing ELM Level Alarms

3.1 Clear Alarms at the ELM
3.2 Clear Alarms from the Web-Interface

4.0 Troubleshoot Erroneous Level Alarms

4.1 Confirm Sensor Placement
4.2 Confirm Proper Measurement Mode
4.3 Verify Sensor Voltage
4.4 Move ELM Sensor
4.5 Replace ELM Sensor

5.0 ELM Temperature Alarms

5.1 How to Check Temperature Setting
5.2 How to Change Temperature Setting

1.0 Overview

 

This guide covers troubleshooting steps for the ELM electrolyte level sensor when used with the 
Vigilant monitoring system. It will cover all the possible steps to troubleshoot a sensor that is in 
alarm, starting with the most likely to least likely causes. 

 

2.0 How Level Alarms Work

 

Before troubleshooting the ELM it's important to understand how alarming works. The ELM is 
independent from the Vigilant system in that each sensor has functions that can operate without 
input from the Vigilant. The Vigilant reads the alarm state of the ELM to then register an alarm on 
the system. 

ELM Sensor Level Detection

The ELM sensor measures the electrolyte level by using two infrared sensors. 

When the ELM sensor detects a low level, it will delay the alarm by 45 minutes to prevent 
false alarms. 

When the ELM sensor goes into alarm, the Level LED will turn red. 

The ELM sensor will remain in alarm indefinitely, even if the water level is refilled.

 The 

sensor must be recalibrated to clear the alarm (steps outlined below).

Vigilant Alarming

The Vigilant reports ELM alarms based on a series of polls taken of each sensor. 

The Vigilant polls the ELM every 90 minutes to see if there's an alarm.  

Summary of Contents for Vigilant ELM Series

Page 1: ...least likely causes 2 0 How Level Alarms Work Before troubleshooting the ELM it s important to understand how alarming works The ELM is independent from the Vigilant system in that each sensor has fu...

Page 2: ...re the Vigilant has a chance to poll it 3 times that alarm will never register in the software 3 0 Clearing ELM Level Alarms This section will outline how to clear an ELM alarm when the level is confi...

Page 3: ...nce of user error These steps will assume you understand how to login to the Vigilant 1 Login to the web interface and open the Settings section 2 If using version 1 3 11 or later click the ELM Manage...

Page 4: ...age click the dropdown menu and select Calibrate 8 Under the list of sensors select the sensor that needs calibration Alternatively select sensor 1 hold the shift button and then select the last senso...

Page 5: ...ed by qualified personnel If a sensor is installed incorrectly it can throw false alarms When a sensor is mounted using the ELM cradle it is aligned on the cell using the 2 pointed arrows on the sides...

Page 6: ...nfirm Proper Measurement Mode The ELM has two measurement modes lead acid and nickel cadmium NiCad From the factory all ELM sensors ship in lead acid mode If the ELM is in the wrong mode it could caus...

Page 7: ...he ribbon cable is connected to the measurement points are the same 3 If the voltage is under 5 5VDC replace the ribbon cable If the voltage is still low it could be the Vigilant sensor 4 4 Move ELM S...

Page 8: ...as ELM Case Temperature It does not report an actual value rather it alarms against a set value on the sensor Below are the settings available 95 F 35 C Default setting from factory 120 F 49 C 145 F 6...

Page 9: ...the RS button will advance the alarm setting by one 2 So if the power LED is flashing once pressing the RS button briefly will advance the program to setting two 120 F Setting two can be advanced to...

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