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If the sensor is mounted correctly, check to confirm there is nothing behind the sensor that 
could interfere with the infrared sensors. This could be debris, battery labels, or something 
else. 

If in doubt, Eagle Eye provides a template that can be used to identify if something on the jar 
is blocking the infrared sensors. 

If there are any issues with how the sensor is mounted, re-install the sensor using a new 
cradle. 

4.2 Confirm Proper Measurement Mode

 

The ELM has two measurement modes: lead acid and nickel cadmium (NiCad). From the factory all 
ELM sensors ship in lead acid mode. If the ELM is in the wrong mode, it could cause false alarms. 
As of Vigilant version 1.3.11, verification and setting of modes must be done at the ELM sensor, 
not from the web-interface. These steps must be done for each sensor, not just one. 

1. Press and hold the RS button for 2 seconds (until the light is solid). 

2. If in NiCad mode, the LEDs will respond as follows:

No Fault: Flashing green

Level: Solid red

Temp: Off

3. If in lead-acid mode, the LEDs will respond as follows:

Summary of Contents for Vigilant ELM Series

Page 1: ...least likely causes 2 0 How Level Alarms Work Before troubleshooting the ELM it s important to understand how alarming works The ELM is independent from the Vigilant system in that each sensor has fu...

Page 2: ...re the Vigilant has a chance to poll it 3 times that alarm will never register in the software 3 0 Clearing ELM Level Alarms This section will outline how to clear an ELM alarm when the level is confi...

Page 3: ...nce of user error These steps will assume you understand how to login to the Vigilant 1 Login to the web interface and open the Settings section 2 If using version 1 3 11 or later click the ELM Manage...

Page 4: ...age click the dropdown menu and select Calibrate 8 Under the list of sensors select the sensor that needs calibration Alternatively select sensor 1 hold the shift button and then select the last senso...

Page 5: ...ed by qualified personnel If a sensor is installed incorrectly it can throw false alarms When a sensor is mounted using the ELM cradle it is aligned on the cell using the 2 pointed arrows on the sides...

Page 6: ...nfirm Proper Measurement Mode The ELM has two measurement modes lead acid and nickel cadmium NiCad From the factory all ELM sensors ship in lead acid mode If the ELM is in the wrong mode it could caus...

Page 7: ...he ribbon cable is connected to the measurement points are the same 3 If the voltage is under 5 5VDC replace the ribbon cable If the voltage is still low it could be the Vigilant sensor 4 4 Move ELM S...

Page 8: ...as ELM Case Temperature It does not report an actual value rather it alarms against a set value on the sensor Below are the settings available 95 F 35 C Default setting from factory 120 F 49 C 145 F 6...

Page 9: ...the RS button will advance the alarm setting by one 2 So if the power LED is flashing once pressing the RS button briefly will advance the program to setting two 120 F Setting two can be advanced to...

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