Check for parts online at
www.getearthquake.com
or call 800-345-6007 M-F 8-5
29
Operator's Manual
CS3814B, CS4116B Chainsaws
Earthquake, Division of Ardisam, Inc.
1160 Eighth Avenue; P.O. Box 666
Cumberland, Wisconsin 54829
800-345-6007 · Fax (715) 822-4180
E-mail: info@getearthquake.com
EARTHQUAKE CHAINSAWS
Warranty Terms and Conditions
PRODUCT WARRANTY: 1-YEAR LIMITED WARRANTY
Ardisam, Inc., a manufacturing company, warrants this
EARTHQUAKE CHAINSAW
to be free from defects in the
material or workmanship for a period of one year from the date of purchase. During the one-year warranty of this
product, Ardisam will furnish, at their discretion, parts and labor to correct any defect caused by faulty material
or workmanship. Any unit used in a commercial application is covered for a period of 90 days after purchase. This
warranty applies to the original owner with a proof of purchase and is not transferable. For the warranty to be
valid, the product must be registered online, or the warranty card must be filled out and received by Ardisam, Inc.,
within 30 days of purchase.
ENGINE WARRANTY: 2-YEAR LIMITED EMISSIONS CONTROL WARRANTY
(SEE FEDERAL EMISSION CONTROL WARRANTY STATEMENT FOR DETAILS)
Ardisam, Inc., a manufacturing company warrants its Viper® Engines under a two-year limited emissions control
warranty to be free from defects in materials and workmanship for the service life of the product not to exceed
twenty-four consecutive months from the date of purchase for consumer applications.
*These warranties apply only to products which have not been subjected to negligent use, misuse, alteration, ac-
cident, unauthorized parts, failure to use proper fuel and oil, or if repairs have been performed at non-authorized
service centers. These warranties supersede all other warranties either expressed or implied and all other obliga-
tions or liabilities on our part. Ardisam, does not assume, and does not authorize any other person to assume for
us, any liability in connection with the sale of our products.
To be at “No Charge,” warranty work must be sent
directly to Ardisam, Inc. or one of our authorized service centers and performed by them
. To obtain warranty
service and/or replacement instructions, contact our customer service department. Ardisam, Inc. will cover the
cost of shipping only for purchasers located more than 100 miles from an Ardisam authorized repair center if it is
determined that warranted repair is indeed necessary. If you choose to ship your product to Ardisam for warranty
repair, you must first have prior approval from Ardisam by calling our customer service department for a return
material authorization number (RMA#). Under these circumstances, all items must be shipped prepaid. Ardisam
will at no charge, repair or replace, at their discretion, any defective part which falls under the conditions stated
above. Ardisam retains the right to change models, specifications and price without notice.
