Spillovers on the
touch controls
1. Switch the power to the
cooktop off.
2. Soak up the spill
3. Wipe the touch control area
with a clean damp sponge or
cloth.
4. Wipe the area completely
dry with a paper towel.
5. Switch the power to the
cooktop back on.
•
The cooktop may beep and turn
itself off, and the touch controls
may not function while there is
liquid on them. Make sure you wipe
the touch control area dry before
turning the cooktop back on.
7. Hints and Tips
Problem
Possible causes
What to do
The induction
hob cannot be
turned on.
No power.
Make sure the induction hob is
connected to the power supply
and that it is switched on. Check
whether there is a power
outage in your home or area. If
you’ve checked everything and the
problem persists, call a qualified
technician.
The touch controls
are unresponsive.
The controls are locked.
Unlock the controls. See section
‘Using your induction cooktop’ for
instructions.
The touch controls
are difficult to
operate.
There may be a slight film of
water over the controls or you
may be using the tip of your
finger when touching the
controls.
Make sure the touch control
area is dry and use the ball of
your finger when touching the
controls.
The glass is
being
scratched.
Rough-edged cookware.
Unsuitable, abrasive scourer
or cleaning products being
used.
Use cookware with flat and
smooth bases. See ‘Choosing the
right cookware’.
See ‘Care and cleaning’.
This may be caused by the
construction of your cookware
(layers of different metals
vibrating differently).
This is normal for cookware
and does not indicate a fault.
Some pans make
crackling or
clicking noises.
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