background image

To re-insert the cam, first position the front of the 
cam in the front locator. 

 

The rear cam housing has a slotted guide. Gently 
push the cam down on this guide; you may also 
need to slowly turn the cam arm anti clockwise until 
it clicks into position and is completely horizontal. 

 

Re-site the motor unit with the black electrical 
connection to the right (when viewing from front to 
back). 

 

This is how the motor should look.  

If it is difficult to turn when in position, try to put the 
motor in the correct position before inserting. 
Once fully pushed in, turn the motor to the left 
when viewing from left to right. 

 

Replace the white plastic pin into the hole on the 
housing (next to the two holes on the lug of the 
motor unit). 

15 

Troubleshooting Guide (continued) 

Summary of Contents for EMS Eco Premier

Page 1: ...rical transformer Your 10 year warranty details are stored digitally 1 Please check your package and ensure you have everything you need for your installation BEFORE you start EMS Eco Premier Water Softener User Guide IF YOU PURCHASED A 15mm OR 22mm FITTING KIT THIS IS PACKED INSIDE YOUR SOFTENER PLEASE READ THIS INSTRUCTION BOOKLET BEFORE COMMENCING INSTALLATION AS IT CONTAINS USEFUL INFORMATION ...

Page 2: ...ener salt to maintain the best efficiency We recommend that you put our specially selected water softener tablet salt in your machine it comes in easy to manage 10kg bags and we can arrange delivery to your door making life simple You will find it competitively priced on our website You have chosen the best water softener on the market that will give you many years of excellent service Welcome to ...

Page 3: ...r page 4 8 Setting day of week page 9 Setting the time page 9 Setting days to regenerate page 10 Setting the hardness page 10 Siting the softener page 5 Troubleshooting pages 12 15 Err 3 message page 12 Optical sensor page 13 14 Waste hose drain page 7 8 Water pressure test page 4 5 What to expect from your water softener page 4 3 General information about water softeners Page 4 Plumbing requireme...

Page 4: ...ration The level of water in the tank will depend on the type size and water pressure feeding the softener Dependent on the amount of salt in the softener you may not even see the water level Once the regeneration is complete the resin will be able to supply soft water to your property How quickly will my softener start to work Your softener will produce soft water as soon as water passes through ...

Page 5: ...ver 120 F If you are siting the softener in a cupboard ensure that the base of the cupboard is adequately supported If the softener is being installed in a loft it is recommended that you house the softener within a well insulated 25 gallon tank The overflow on the tank should be below the softener overflow and be a minimum of in size Non Return Valve In single dwellings a single check valve shoul...

Page 6: ...CLOSED position DO NOT ADJUST THE RED BAR ON THE SOFTENER THIS IS ONLY TO BE USED BY OUR ENGINEERS Typical softener installation valve configuration when using a 22mm fitting kit pipework position indicated Note 22mm t pieces and non return valves are not included in the fitting kit Drinking hard water diverter kit available separately 22mm pipework position Outlet valve Bypass valve Inlet valve 2...

Page 7: ...r a maximum run of 8 meters with a minimum daytime pressure of 40psi Ensure that the drain hose is not kinked in any way as this could lead to an overflow of the machine The drain hose can run up hill to a maximum of 3 feet with a minimum pressure of 40psi Softened water from the EMS Eco water softener will have no adverse effect on a septic tank Overflow Connection The hose for the overflow shoul...

Page 8: ...the water feels too soft for you it is possible to dilute the softness by slightly opening the bypass valve and allow some hard water to blend with the softened water It is important that you have your softener regularly serviced we recommend a period of 24 36 months between each service depending on your usage Incorrect maintenance or usage may invalidate your warranty Preparing the softener to g...

Page 9: ...r to the machine has been switched on the display will show 3 lines as shown You may also get a flashing between time and regeneration With the regeneration symbol flashing press set button Due to time outs approx 25 seconds that might occur during your set up process the display may revert to service mode By repeatedly pressing the set button you can scroll to the part of the set up programme you...

Page 10: ...isplay will revert to capacity left in cubic meters m3 and capacity left before the next regeneration in litres per minute lpm Once you are satisfied that the machine is both plumbed in and set up correctly the machine will need to be commissioned Commissioning the unit Press and hold the regenerate button 4 You should hear the cam rotate and the following display will appear The machine will now ...

Page 11: ...ycle C5 Fast rinse C7 Fast rinse cycle 2 View of rear of control panel Control panel with cam shaft exposed to show locations AC Adapter low voltage input Main motor and optical sensor connection Meter cable connection Sensor connection unused motor camshaft meter cable grey cable 11 Initial programming of your water softener continued ...

Page 12: ...rom ERR3 during the initial set up please follow these instructions 1 Check the connections on the back of the control panel You will need to follow the cable from the connection to the meter controller at the back right hand side of the softener the optical sensor at the front right of the machine and the motor to the rear left of the machine 12 ...

Page 13: ...motor unit should then slide straight out Removing the cam arm Apply gentle pressure to the rear of the housing and pull the arm in an upward direction This will release the back of the cam arm which can then be pulled up from the rear and removed This is a view from the rear to the front of where the optical sensor should be located From the front of the machine this housing is just to the right ...

Page 14: ...five locator lugs Close up of the sensor The lugs to the left of the white connector fit in the large hole to the left with the two lugs slotting into the two smaller locators This is the view of the sensor when looking through the control housing from front to back 14 Troubleshooting Guide continued ...

Page 15: ...ntal Re site the motor unit with the black electrical connection to the right when viewing from front to back This is how the motor should look If it is difficult to turn when in position try to put the motor in the correct position before inserting Once fully pushed in turn the motor to the left when viewing from left to right Replace the white plastic pin into the hole on the housing next to the...

Page 16: ...lters for pure drinking water Reverse Osmosis systems removes micro plastics 3 year long life water filters fits under the kitchen sink Don t forget to place your positive on line review in order to get your complimentary softener salt simply email reviews emwc uk com For all your water treatment requirements ...

Reviews: