FAQ
NVR User Manual
101
Q8.
The system cannot record, why?
a.
Make sure the HDD was formatted prior to use.
b.
The record schedule has not been set in manual record mode. Please refer to 7.3.2 Record
Schedule Configuration for details.
c.
Maybe HDD is full and thus the NVR is not able to record. Check HDD information from
Disk Management and if required, please enable the recycle function (please see 7.1.2
Advanced Configuration for details).
d.
There is no disk but cameras in the disk group, so please add at least one disk to the group.
Refer to 7.5.1 Storage Mode Configuration for details.
e.
The HDD could have gone bad. Please change another one.
Q9.
Fail to access the NVR remotely through IE.
a.
Please make sure the IE version is IE8 or above.
b.
Please check whether the PC has enabled the firewall or installed the antivirus software.
Please try to access the NVR again after you disable the firewall and stop the antivirus
software.
c.
Allow & block list may have been set in Account and Authority setting. The PC of which
the IP address is in the block list or out of the allow list cannot access the NVR remotely.
Q10.
ActiveX control cannot be downloaded. How can I do?
a.
IE browser blocks ActiveX control. Please do setup as per the steps mentioned below.
①
Open IE browser. Click
Internet Options.
②
Select Security
Custom Level. Refer to Fig 10-1.
③
Enable all the sub options under “ActiveX controls and plug-ins”. Refer to Fig 10-2.
④
Then click “OK” to finish setup.
Summary of Contents for 23SE-S
Page 22: ...Wizard Main Interface NVR User Manual 17...
Page 59: ...Record Disk Management NVR User Manual 54...
Page 108: ...FAQ NVR User Manual 103 Fig 11 1 Fig 11 2...
Page 111: ...450011000729 A4...