easy-HC10 User Manual Rev 2.2 Page 13
e)
TROUBLESHOOTING
Problem
Root cause
Solution
Device not working
No power
Check that the battery is properly
installed
Check that the battery is charged
Uneven spraying mist
easy-HC10 vent is blocked
Check air inlet vent is not covered
No disinfectant
spraying
No fluid in the reservoir
Make a solution
Filter is blocked
Clean filter or replace inlet tube and filter
No disinfectant is being
made
The micro-Ion is at the end of its
life
Replace the micro-Ion reactor
“DESCALE” LED
illuminated
The micro-Ion reactor:
•
Has become contaminated
by limescale from hard
water.
•
Has reached the end of its
life
Purchase a descale kit for your easy-
HC10 and follow the instructions to
descale
If descale does not correct the status of
the LED, purchase a replacement micro-
Ion reactor, following the replacement
instructions in the manual
“CHECK” LED
Illuminated
The micro-Ion electrochemical
reactor does not have electrical
connection, the possible causes are:
•
There is no saltwater in the
reservoir
•
The micro-Ion has been
incorrectly installed or is
missing.
The cover has been left off
•
Fill the reservoir with saltwater
solution
•
Re-install or replace the micro-Ion
following the instructions
Put the cover back over the back of the easy-
HC10 following the instructions
