Warranty conditions
Dear Customer,
The ALDI warranty offers you extensive benefits compared to the statutory
obligation arising from a warranty:
Warranty period: 1 year from date of purchase.
6 months for wear parts and consumables under normal and
proper conditions of use (e.g. rechargeable batteries).
Costs:
Free repair/exchange or refund.
No transport costs.
ADVICE:
Please contact our service hotline by phone, e-‐mail or fax
before sending in the device. This allows us to provide support
in the event of possible operator errors.
In order to make a claim under the warranty, please send us:
•
together with the faulty item the original receipt and the warranty card
properly completed.
•
the product with all components included in the packaging.
The warranty does not cover damage caused by:
•
Accident or unanticipated events (e.g. lightning, water, fire).
•
Improper use or transport.
•
Disregard of the safety and maintenance instructions.
•
Other improper treatment or modification.
After the expiry of the warranty period, you still have the possibility to have your
product repaired at your own expense. If the repair or the estimate of costs is not
free of charge you will be informed accordingly in advance.
This warranty does not limit the statutory obligation of the seller arising from a
warranty. The period of warranty can only be extended in accordance with a legal
standard. In countries where a (compulsory) warranty and/or spare part storage
and/or a system for compensation are/is required by law, the statutory minimum
conditions apply. In the event that a product is received for repair, neither the
service company nor the seller will assume any liability for data or settings possibly
stored on the product by the customer.
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