Troubleshooting
11
Troubleshooting
CAUTION: DO NOT attempt to repair the motor or nebulizer yourself. If the
humidifier continues to not operate, please call our service center.
Problem
Solution
If humidifier
does not have
any power:
•
Ensure unit is properly plugged into a power outlet.
•
Check that the Control Knob is turned to the ON
position.
•
If Power On indicator light does not come on, contact
help@myproduct.care
Condensation
forms around
humidifier and
windows:
•
Adjust Control Knob to decrease mist output to low.
•
Leave room door cracked open during humidifier
operation.
If humidifier has
stopped, BLUE
light is off and
small RED light is
on:
•
Adjust Control Knob to turn humidifier off and unplug.
•
After 5 minutes, plug in humidifier and turn knob to
desired mist level.
If there is a
strange odor:
•
Clean the Water Tank with a water and vinegar
solution and rinse with clean water.
•
Leave the empty Water Tank open for some time
(without the Water Tank Cap attached) in a cool place.
The power
indicator light is
blue, but there is
no mist being
emitted:
•
Check that there is water in the Water Tank.
•
Make sure that nothing is blocking the mist output.
•
Check that the Fan Vent on the bottom of the
humidifier is not blocked.
•
Empty and rinse the Water Basin with cool tap water.
•
Check for possible mineral deposits on the Water Level
Sensor and Heating Element.
Summary of Contents for EE-5201W
Page 29: ......
