TROUBLESHOOTING
Second-hand shifting
Your watch is a very delicate and precise instrument. Although uncommon, sometimes hard knocks
or vibrations can cause the hands to move irregularly, and therefore display the incorrect time,
although the internal clock is keeping accurate time. You may notice this if when setting the LCD to
“Second” reading and found that it is not synchronized with the Analog Second-hand. This shows the
reference point of the Analog Second-hand has changed and the watch needs to be reset. Please go
to “Reset the Watch” for details.
Watch Not Receiving Time Signal
Reason for not being able to receive the Time Signal include,
-Being outside of the radio signal area
-Being out in a built up area
-Metal objects blocking the radio signal
-Interference from a computer monitor or TV
Ensure the watch is left by a window, as this gives the best reception, you may have to try different
windows in the house to see which is best. You can test this using reception status test described
earlier. Please note that reception is always better at night.
If your watch is unable to make contact with the radio signal, it will continue to function in the same
way as a standard watch. The time will then be corrected the next time your watch receives the time
signal.
Watch stop or runs 2 steps every 2 seconds
When Battery level is low, the LCD shows a flashing empty battery icon and the seconds hand runs 2
steps every 2 seconds. If the battery is not charged up in time, the hands stop to save battery power
at 12 o’clock. This is not a malfunction. Then you need to put the watch under direct sunlight or cool
fluorescent light until the hand resumes running. It may take few days if the battery is too low.
The watch will automatically set itself once the battery level returns to normal. Please go to “Charging
the watch” for details.
Hour is wrong while Minute is right
If your Time Zone setting is incorrect, your watch will show you the wrong time. You need to manually
set it to the right Time Zone. Go to “Time Zone Setting” for details.
Second or Hour or Minute hands are wrong
Need to reset all hands to 12 o’clock. Go to “Reset the watch” for details.
No Display and watch hands stop
If battery is too low, the watch is not able to maintain the internal running time. When this is the case,
the LCD does not show any display and watch hands do not run. This is not a malfunction. If this is
the case, the watch needs to be charged under strong light until the LCD displays “Set to 12”. After
that follow the “After Battery Replacement” to initiate the watch.
If the watch does not show “Set to 12” after charging under strong light continuously for several days,
the battery needs to be replaced. Go to “Battery Change” for details.
Reset the Watch
1. Make sure the watch is running second by second.
2. Press and holding S2 (lower button) for about 3 seconds until the LCD displays a City name (3
digits City code) then release the button.
3. Press-release S2 once after another until the LCD shows a blinking “RST” and then release the
button
4. Press and holding (S1) until the LCD displays “Set to 12”.
Continue to hold S1 until the second hand spins fast. You can stop the high speed running watch
hand by a press-release of S1 anywhere you want. To restart the fast running second-hand, press
and hold S1 for 3 seconds.
5. Stop the fast moving second-hand by press-release S1 before all hands reach the 12 o’clock
position. We recommend stopping at 11:59:00 and continuing manually.
6. Press-release S1, one short press at a time to incrementally move the hands forward to point
exactly at 12 o’clock. Should you accidentally pass 12:00:00, the procedure must be started again.
7. When all hands are aligned at the 12 o’clock position (12:00:00), PUSH S2 (lower button) hard to
confirm.
8. After confirmation, the LCD display shows “LON”. This is the pre-set Time Zone of the watch –
LONDON, UK.
9. Set your Time Zone by pressing S1
10.
Press-release S2 to confirm
11.
Then the watch will initiate a signal reception automatically. Put the watch nearby a
window and let it rest on its side or face-down (make sure a metal band doesn’t touch
the case-back of the watch).
12.
The watch will run to the right time if the reception is successful or will start to run at 12
o’clock if the reception failed.
13.
Place your watch near a window to get a signal if the initial reception failed. The watch
will start to update signal at the beginning of next Hour. It will continue updating signal
for the coming 24 hours. After receiving a valid time signal, the hands move to the
correct time.
NOTE: Make sure you check the battery level is at least half-full before doing the RESET. If the
battery level is not half-full, charge up the watch until it reaches this level.
After Battery Replacement
1. After battery replacement, the LCD displays “Set to 12”.
2. Hold S1 until the second hand spins fast. You can stop the high speed running watch hand by
a press-release of S1 anywhere you want. To restart the fast running second-hand, press and
holding S1 for 3 seconds
3. Stop the fast moving second-hand by press-release S1 before all hands reach the 12 o’clock
position. We recommend stopping at 11:59:00 and continuing manually.
4. Press-release S1, one short press at a time to incrementally move the hands fast to point exactly
at 12 o’clock. Should you accidentally pass 12:00:00, the procedure must be started again.
5. When all hands are aligned at the 12 o’clock position (12:00:00), Push S2 (lower button) hard to
confirm.
6. The LCD display shows “LON”. This is the pre-set Time Zone of the watch – LONDON, UK.
7. Set your Time Zone by S1
8. Press-release S2 to confirm
9. Then, the watch will initiate a signal reception automatically. Put the watch near a window and let it
rest on its side or face-down (make sure a metal band doesn’t touch the case-back of the watch).
10. The watch will run to the right time if the reception is successful or start to run at 12 o’clock if the
reception failed.
11. Place your watch near a window to get signal if the initial reception failed. The watch will start to
update signal at the beginning of the next Hour. It will continue updating signal for the coming 24
hours. After receiving a valid time signal, the hands will move to the correct time.
Set the watch to sleep mode:
1. While the watch is running normally, holding S1 and then holding S2 and wait for around 3 seconds
until the second hand spins to stop at 12 o’clock. The LCD shows RST.
2. Then release all buttons
3. Press S1 once to enter the sleep mode
4. After pressing S1, the watch spins to stop at 12:00:00 to sleep mode (this will take a long time to
reach).
5. When the watch is in sleep mode, the LCD turns off, the hands stop and signal reception is
stopped but the internal time is still running.
Set the watch from sleep mode to active:
1. When the watch is sleep mode, press any button once to activate the watch. The LCD displays
“WAIT”. Please wait until the watch hands set automatically to match the internal running time.
2. After the watch is activated, all functions return to normal.
1. Hold S2 (the lower right button) for about 3 seconds while the watch is in the normal time
keeping mode until the LCD displays a City name (3 digits City code)
2. Press S2 until it shows Hour digits. You can see a “H” on the LCD representing Hour
setting. It is a 24 hour format.
3. Press S1 to set and S2 to confirm the Hour setting
4. After confirmation of Hour, the LCD shows “M” representing Minute setting, press S1 to
set and S2 to confirm.
After confirmation the watch will show “WAIT” before running to the new Time according to
the new time setting. Just wait until the watch resumes normal running.
NOTE: Make sure you check the battery level is at least half-full before doing the Manual
Time Setting. If the battery level is not half-full, charge up the watch until it reach to
this level.
