800-448-3873 • Grant, Michigan
www.easypropondproducts.com • info@easypropondproducts.com
6275 • 2/16
Limited Warranty:
• Compressors in DDK50/DDK100E kits have a two year limited warranty (see owners manual for
complete warranty information)
• Quick sink tubing and bubble tubing have five year limited warranty
Other items included in this kit that are not listed above are considered wearable items and are
not covered under this warranty. Limited warranty only covers properly installed and maintained
units.
The limited warranty does not cover normal wear and tear, nor any deterioration suffered through
overloading, improper use, negligence or accident. Similarly, any modification made by the
purchaser to the product will cause the warranty to be null and void.
All returned items will be inspected to determine cause of failure before warranty is approved.
Limited warranty does not cover any cost associated with the installation or removal of the
product subject to warranty claim.
A Return Authorization (RA) number must be obtained by calling EasyPro Pond Products at
800-448-3873. It is your responsibility to pay the return shipping charges. Be sure to include the
RA number, original receipt (in the form of an invoice or sales receipt), name, return address and
phone number inside of the package. No warranty claims will be honored without the original
receipt.
Ensure the product is properly packaged and insured for the replacement value. Damage due to
improper packaging is the responsibility of the sender.
The manufacturer or supplier shall not be held liable for any damages caused by defective
components or materials of this product; or for loss incurred because of the interruption of
service; or any consequential/incidental damages and expenses arising from the production, sale,
use or misuse of this product.
The manufacturer or supplier shall not be held liable for any loss of fish, plants or any other
livestock as a result of any failure or defect of this product.
Troubleshooting
Loss of air output but unit is running:
• Check to make sure the air filter has not been blocked or clogged by dust.
• Check to make sure lines are not kinked or plugged. If used in winter time, line may
have ice in the line. A small amount of rubbing alcohol can be run down the air line to
thaw the ice.
• Inspect the tubing to ensure it’s clean. Replace or clean as necessary. See chart on
inside page for replacement parts.
• Inspect wearable components inside compressor. Replace as necessary.
