EX8500 & EX11000
Reliability You Can Count On!
© 2019 EasyPro, Inc
Pg. 4
IN THE USA
ASSEMBLED
MAINTENANCE
Lubrication
Motor - Permanently Lubricated ball bearings - no service required.
Rotary Seal - Requires no lubrication after assembly.
No Flow
Insufficient Prime
Prime system with water and purge all air from suction piping.
Install check valve.
Insufficient Power
Verify power supply and connection from panel to pump.
Verify proper voltage. Some models are dual voltage (115/230).
Flow Restriction
Ensure valves are open.
Ensure plumbing is clear, including suction strainers, check valves, etc.
Verify check valve orientation and direction of permitted flow.
Clean out leaves or other debris from basket strainer (if applicable).
Air leak
Fix air leaks at fittings, connections, strainer basket etc. This typically occurs on the intake side.
System Incompatibility
Verify hydraulic compatibility: i.e. pump & pipe are sized for the system.
Low Flow
Air leak
Fix air leaks at fittings, connections, strainer basket etc. This typically occurs on the intake side.
System Incompatibility
Verify hydraulic compatibility: i.e. pump & pipe are sized for the system.
Insufficient Power
Verify power supply and connection from panel to pump.
Verify proper voltage. Some models are dual voltage (115/230).
Flow Restriction
Ensure valves are open.
Ensure plumbing is clear, including suction strainers, check valves, etc.
Clean out leaves or other debris from basket strainer (if applicable).
Insufficient Prime
Prime system with water and purge all air from suction piping.
Cavitation
Verify airtight plumbing on the suction plumbing especially fittings!
Clean out leaves or other debris from basket strainer (if applicable).
Increase pipe size where possible.
Decrease suction pipe length, reduce the number of elbows, etc.
Verify hydraulic compatibility: i.e. pump and pipe are sized for the system.
Sporadic Operation
Insufficient Power
Verify power supply and connection from panel to pump.
Verify proper voltage. Some models are dual voltage (115/230).
Poor Ventilation
Ensure adequate aiflow over motor to prevent overheating.
Excessive Noise
Cavitation
Verify airtight plumbing on the suction plumbing especially fittings!
Clean out leaves or other debris from basket strainer (if applicable).
Increase pipe size where possible.
Decrease suction pipe length, reduce the number of elbows, etc.
Verify hydraulic compatibility: i.e. pump and pipe are sized for the system.
Insufficient Power
Verify power supply and connection from panel to pump.
Verify proper voltage. Some models are dual voltage (115/230).
Flow Restriction
Ensure valves are open.
Ensure plumbing is clear, including suction strainers, check valves, etc.
Verify check valve orientation and direction of permitted flow.
*The pump must be drained before servicing or if stored
below freezing temperatures. Periodic replacement of
seals may be required due to normal carbon wear.
EasyPro Pond Products
4385 East 110th, Grant, MI 49327
800-448-3873 • 231-834-5537 fax
www.EasyPro.com
Name:
________________________________________
Address:
______________________________________
City:
_______________
State:
_____
Zip:
__________
Model:
_______
Serial Number:
__________________
Date purchased:
______
Where purchased:
________
Gasgacinch
®
is a registered trademark of Porter Manufacturing. Noryl
®
is a registered trademark of the
General Electric Company. Teflon
®
is a registered trademark of DuPont Company.
Activate your warranty by filling out this form and mailing to EasyPro Pond Products
7711 • 10/19
EasyPro Pond Products Limited Warranty
EasyPro Pond Products (“EasyPro”) warrants to the purchaser that this product ("Product") will be free from any mechanical
or material defects for a period of 3 years
from the date of purchase. EasyPro specifically does not guarantee chemical
compatibility, and expressly does not warrant units from any problems caused by chemical attack or failure due to incompatibility of
fluid being pumped with pump materials of construction. This warranty only covers properly installed and maintained Products
sold by authorized EasyPro Sellers who are subject to and follow EasyPro’s quality control standards. Please note that
because EasyPro is unable to control the quality of Products sold by unauthorized sellers, unless otherwise prohibited by law,
this warranty does not cover Products purchased from unauthorized sellers.
This warranty does not cover normal wear and tear, nor any deterioration suffered through overloading, improper use,
negligence, improper installation, acts of God or accident. Similarly, any modification made by the purchaser to the Product
will cause the warranty to be null and void. This warranty does not cover any cost associated with the installation or removal
of the Product subject to a warranty claim.
All returned items will be inspected to determine cause of failure before a warranty claim is approved.
The exclusive remedies provided hereunder shall, upon EasyPro’s inspection and option, be either repair or replacement of
the Product or parts covered under this warranty.
Making a Claim: A Return Authorization (“RA”) number must first be obtained by calling EasyPro at 800-448-3873 or via email
at warranty@easypro.com. It is the purchaser’s responsibility to pay the return shipping charges. Be sure to include the RA
number, original receipt (in the form of an invoice or sales receipt), your name, your return address and your phone number
inside of the package. No warranty claims will be honored without the original receipt that shows that your purchase was
made from an Authorized EasyPro Seller. Ensure the product is properly packaged and insured for the replacement value.
Damage due to improper packaging is the responsibility of the sender.
ALL OTHER EXPRESS OR IMPLIED WARRANTIES INCLUDING MERCHANTABILITY OF FITNESS FOR A PARTICULAR
PURPOSE ARE HEREBY LIMITED IN DURATION TO THE DURATION OF THE WARRANTY AS DESCRIBED ABOVE. Some
States do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.
EasyPro shall not be held liable for any damages caused by defective components or materials of this Product; or for
loss incurred because of the interruption of service; or any consequential/incidental damages and expenses arising from
the production, sale, use or misuse of this Product. Some States do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitation or exclusion may not apply to you.
EasyPro shall not be held liable for any loss of fish, plants or any other livestock as a result of any failure or defect of this
Product. This warranty gives you specific legal rights, and you may also have other rights that vary from State to State.
