7
614-09954-02
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Troubleshooting
(For further information, visit the powerquality.eaton.com site or contact after-sales support)
Problem
Diagnostic
Solution
1
l
The battery backup outlets
6
are not supplied with power.
l
Button
8
is not lighted on.
l
Press button
8
and check that it
turns green.
2
l
The connected devices are not
supplied when AC power fails.
l
The devices are not connected to
the battery backup outlets
6
.
l
Connect the devices to the battery
backup outlets
6
.
3
l
AC power is available, but the
UPS
operates on battery power.
l
Circuit breaker
9
, located under
the
UPS
, has been tripped by an
overload on the
UPS
output.
l
Disconnect excess equipment
and reset the circuit breaker
9
by
pressing the corresponding button.
4
l
The filtered outlets
5
are not
supplied.
l
The wall outlet is not supplied.
l
Circuit breaker
9
, located under
the
UPS
, has been tripped by an
overload on the
UPS
output.
l
Supply power to the wall outlet.
l
Disconnect excess equipment
and reset the circuit breaker
9
by
pressing the corresponding button.
5
l
Green button
8
flashes
frequently and audio alarm beeps.
l
The
UPS
frequently operates
on battery power because the AC
power source is of poor quality.
l
Have the electrical installation
checked by a professional or use
another wall outlet.
6
l
Green button
8
flashes
frequently and audio alarm
continuous.
l
The
UPS
battery backup outlets
6
are overloaded.
l
Disconnect excess equipment
connected to the battery backup
outlets
6
.
7
l
Red LED
7
is on and the audio
alarm beeps every 30 seconds.
l
A fault has occurred on the
UPS
.
The battery backup outlets
6
are
no longer supplied.
l
Call after-sales support.
8
l
The telephone line is disturbed or
modem access is not possible.
l
Surge protection on the
telephone line is no longer
provided.
l
Disconnect the telephone line
from the wall outlet.
l
Call after-sales support.
9
l
Red LED
7
flashes.
l
The battery has reached the end
of its service life.
l
Have the battery replaced.
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