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01/03/2021
AUG_Eaton-3SMini_V0
Problem
Possible cause
Action
All LED are OFF
The UPS is turned OFF
Press 3s the ON/OFF button.
UPS does not start
This could be linked to
initial state (out-of-box)
Make sure that the UPS is plugged in a
wall outlet that delivers power and
press three seconds the ON/OFF
button.
If this does not work, contact your
local customer service.
One LED remains
OFF when UPS is
fully charged, and
battery level
displayed
LED is defective
Contact your local customer service.
UPS does not
charge
Power is not delivered to
UPS or batteries may be
defective
1) Ensure that charging is not
interrupted.
2) Check mains are delivering power.
3) Check that the input cord is well
plugged in the UPS.
4) Contact your local customer service.
Load is not
powered
UPS is in Auto-Recovery
(AR) mode
Unplug the equipment.
1) Verify load electrical characteristics
(voltage, power).
2) Let the UPS cool down (keep device
away from any heat source).
Wait several minutes and try again.
UPS is frozen and
ON/OFF button is
ineffective
UPS is locked
Disconnect equipment, turn OFF UPS
and unplug it from mains.
Wait a minute and reconnect UPS.
Turn it back ON.
Other option: Reset to factory settings:
press 15 seconds from the OFF state
(unplugged). Then plug UPS and
restart UPS.
