TROUBLESHOOTING
EATON
Powerware
®
9125 Two-in-One UPS (2500/3000 VA) User’s Guide
S
164201374 Rev D
www.powerware.com
64
Table 11. Troubleshooting Guide
Alarm or Condition
Possible Cause
Action
The
indicator is not
on; the UPS does not
μ
The power cord is not
connected correctly.
Check the power cord connections.
;
start.
The wall outlet is faulty.
Have a qualified electrician test and repair the outlet.
The main utility breaker is off.
Verify that the main utility breaker is on.
The remote emergency
power-off (REPO) switch is
active.
Reset the REPO switch and restart the UPS.
The REPO connector is missing.
Verify that the REPO connector is installed on the rear
panel.
The
indicator is
flashing; power is not
available at the UPS
output receptacles.
μ
The UPS is in Standby mode.
Press the On button to supply power to the connected
equipment.
|
The UPS operates
normally, but some or all
of the protected
equipment is not on.
The equipment is not connected
to the UPS correctly.
Verify that the equipment is plugged into the UPS
receptacles.
For hardwired models, contact a qualified electrician to
check connections to the power source.
The output receptacle circuit
breaker (if applicable) is open.
Check the load. Disconnect faulty load equipment. Wait
several minutes before resetting the UPS circuit
breaker.
One of the load segments has
been turned off through the
power management software.
Reactivate the segment with the software.
The UPS does not
provide the expected
backup time.
The batteries need charging or
service.
Plug the UPS into a power outlet (apply utility power on
hardwired models) for 24 hours to charge the batteries.
After charging the batteries, press and hold the
button for 3 seconds; then check the
indicator.
If the
indicator is still flashing, see “Replacing
Batteries” on page 52.
Intermittent audible
alarm
Battery
The UPS is on battery (see
“Battery Mode” on page 39 for
more information).
The UPS is powering the equipment with battery power.
Check the bar graph indicators for available battery
capacity and prepare your equipment for shutdown.
Warning - Low Battery
Three-minute battery warning.
Three minutes or less of battery power remains
(depending on load configuration and battery charge).
Save your work and turn off your equipment.
