COMMUNICATION
Eaton 9395 UPS (450–825 kVA) Installation and Operation Manual
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164201725 Rev 4
www.eaton.com/powerquality
8-3
The eNotify Service relies on a ConnectUPS-X Web/SNMP Card (or Power Xpert
Gateway Card ) installed with the UPS sending one-way status and event e-mails to
Eaton Remote Monitoring servers that analyze and store the data. Those servers also
take the appropriate actions of sending notifications and reports. The ConnectUPS
Card gathers information from the UPS directly and from any external sensors that are
attached. The card also records all events that are generated by the UPS. This data is
stored within the non-volatile memory logs on the ConnectUPS Card.
The eNotify Service runs on common protocols and transport mechanisms, making
the connectivity between the Eaton 9395 UPS and the Eaton Remote Monitoring
servers easy to set up. By using common e-mail transport mechanism, you do not
have to open your network to proprietary or potentially unsecure protocols and
transports.
8.3
LanSafe Power Management Software
Each Eaton 9395 UPS ships with LanSafe Power Management Software. To install
the LanSafe software, see the instructions accompanying the Software Suite CD.
LanSafe software uses an RS-232 serial link to communicate with the UPS. The
software provides up-to-date graphics of UPS power and system data and power
flow, a complete record of critical power events, and notification of important UPS or
power information. With custom views for monitoring status and metering
information, various user groups can select the most useful view for their specific
needs.
8.4
Remote Notification
For connection and setup of a modem, or to enable Remote Notify and Call Home
features within the UPS, contact an Eaton service representative (see page 1-11).
Remote Notification allows the UPS to use a standard off‐the‐shelf PC modem as a
telephone interface. The features provided by this option are:
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Call to a remote terminal or pager based on programmable events and alarms
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Four separate, programmable notification groups (phone numbers)
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Automatic answering (user-configurable) for access to the Terminal mode of
the UPS
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Remote and local ability to clear Call Out alarms and events
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Error detection and correction for misconfigured and disconnected modems.
Remote Notification provides the user with the option of receiving alarms and notices
at a remote location. Using the Terminal mode, the user calls the UPS to perform
basic monitoring. In the event of a UPS alarm or notice, the user is notified at the
remote location. The UPS calls through the modem to the user's computer or pager
and leaves a message.
Remote Notification is an extension of the Terminal mode with the additional support
algorithms necessary to control an external modem. Connection to the UPS is made
when a user calls the UPS on the phone. The user has exactly the same capabilities
as if using a terminal connected directly to an RS-232 port.
