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Warranty

W-2

Eaton 9E UPS (20–30 kVA, 208/220V) Generation 3 Installation and Operation Manual P-164000301—Rev 1

 www.eaton.com/powerquality

THIS WARRANTY IS THE END­USER'S SOLE REMEDY AND IS EXPRESSLY IN LIEU OF, AND THERE ARE 
NO OTHER, EXPRESSED OR IMPLIED GUARANTEES OR WARRANTIES (INCLUDING ANY IMPLIED 
WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY PURPOSE, WHICH ARE EXPRESSLY 
DISCLAIMED). SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF EXPRESS OR 
IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. IN THAT EVENT, SUCH 
WARRANTIES ARE LIMITED IN DURATION TO THE LIMITED WARRANTY PERIOD. SOME STATES OR 
JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR 
THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE 
LIMITATIONS AND/OR EXCLUSIONS MAY NOT APPLY TO YOU. 

LIMITATION OF LIABILITY: 

In no event shall Eaton be liable for any indirect, incidental, special or 

consequential damages of any kind or type whatsoever, resulting from or in connection with any claim or cause 
of action, whether brought in contract or in tort (including negligence and strict liability). Some States or 
jurisdictions do not allow the exclusion of limitation of incidental or consequential damages, so the above 
limitation or exclusion may not apply to you. Eaton shall not be responsible for failure to provide service or parts 
due to causes beyond Eaton's reasonable control. In no case will Eaton's liability under this Warranty exceed 
the replacement value of the Warranted Items.

END-USER'S OBLIGATIONS: 

In order to receive the benefits of this Warranty, the End-User must register the 

product warranty (via mail or online at www.powerquality.eaton.com/Product­Registration “product 
registration”); use the Product in a normal way; follow the Product's user's guide; and protect against further 
damage to the Product if there is a covered defect.

OTHER LIMITATIONS: Eaton's obligations under this Warranty are expressly conditioned upon receipt 
by Eaton of all payments due to it (including interest charges, if any). During such time as Eaton has not 
received payment of any amount due to it for the Product, in accordance with the contract terms under 
which the Product is sold, Eaton shall have no obligation under this Warranty. Also during such time, 
the period of this Warranty shall continue to run and the expiration of this Warranty shall not be 
extended upon payment of any overdue or unpaid amounts.

COSTS NOT RELATED TO WARRANTY: 

The End-User shall be invoiced for, and shall pay for, all services not 

expressly provided for by the terms of this Warranty, including without limitation site calls involving an 
inspection that determines no corrective maintenance is required. Any costs for replacement equipment, 
installation, materials, freight charges, travel expenses, or labor of Eaton representatives outside the terms of 
this Warranty will be borne by the End-User.

OBTAINING WARRANTY SERVICE: 

In the USA, call the Eaton Customer Reliability Center 7x24 at 

800-843-9433. Outside of the USA, call your local Eaton sales or service representative, or call the Eaton 
Customer Reliability Center in the United States at 919­870­3028. For comments or questions about this 
Limited Factory Warranty, write to the Customer Quality Representative, 3301 Spring Forest Road, Raleigh, 
North Carolina 27616 USA.

Summary of Contents for 9E

Page 1: ...Eaton 9E UPS 20 30 kVA 208 220V Generation 3 Installation and Operation Manual ...

Page 2: ......

Page 3: ...Eaton 9E UPS 20 30 kVA 208 220V Generation 3 Installation and Operation Manual ...

Page 4: ...uleur Veuillez consulter entièrement ces instructions avant de faire fonctionner l équipement et conserver ce manuel afin de pouvoir vous y reporter ultérieurement Eaton Powerware and Mini Slot are registered trademarks and ConnectUPS is a trademark of Eaton Corporation or its subsidiaries and affiliates Modbus is a registered trademark of Schneider Electric National Electrical Code and NEC are re...

Page 5: ...ing Model 1 4 1 2 9 kVA Upgrades 1 4 1 2 10 Parallel System 1 4 1 2 11 Monitoring and Communication 1 4 1 2 12 Dual Feed 1 4 1 3 Basic System Configurations 1 4 1 4 Using This Manual 1 5 1 5 Conventions Used in This Manual 1 5 1 6 Symbols Controls and Indicators 1 5 1 7 For More Information 1 6 1 8 Getting Help 1 6 2 SAFETY WARNINGS 2 1 SECTION 1 INSTALLATION 3 UPS INSTALLATION PLAN AND UNPACKING ...

Page 6: ...m Overview 5 1 5 2 Single UPS 5 1 5 2 1 Modes 5 2 5 2 2 High Efficiency Normal Mode 5 2 5 2 3 Standard Normal Mode 5 2 5 2 4 Bypass Mode 5 4 5 2 5 Battery Mode 5 5 5 3 Single UPS Unit System Oneline Configurations 5 6 6 UPS OPERATING INSTRUCTIONS 6 1 6 1 UPS Controls and Indicators 6 1 6 1 1 Control Panel 6 2 6 1 2 Circuit Breakers 6 2 6 2 Using the Control Panel 6 3 6 2 1 Status Indicators 6 3 6 ...

Page 7: ...6 21 6 4 10 Charger Control 6 22 6 4 11 Battery Test 6 22 6 4 12 Using the UPS LOAD OFF Command 6 22 6 4 13 Using the Remote Emergency Power off Switch 6 23 7 COMMUNICATION 7 1 7 1 Mini Slot Cards 7 1 7 2 Building Alarm Monitoring 7 1 8 UPS MAINTENANCE 8 1 8 1 Important Safety Instructions 8 1 8 2 Performing Preventive Maintenance 8 2 8 2 1 DAILY Maintenance 8 2 8 2 2 MONTHLY Maintenance 8 2 8 2 3...

Page 8: ...Table of Contents iv Eaton 9E UPS 20 30 kVA 208 220V Generation 3 Installation and Operation Manual P 164000301 Rev 1 www eaton com powerquality This page intentionally left blank ...

Page 9: ... 4 12 Building Alarm Terminal Block Connector Assignments 4 13 Figure 4 13 Interface Terminal Cover 4 15 Figure 4 14 Interface Conduit Landing and Wiring Channel 4 16 Figure 4 15 Interface Wiring Access 4 16 Figure 4 16 Pull Chain Terminal Block Connector Assignments 4 17 Figure 4 18 REPO Switch 4 20 Figure 4 19 REPO Terminal Block Connector Assignments 4 21 Figure 4 20 Normally Open REPO Switch W...

Page 10: ...List of Figures vi Eaton 9E UPS 20 30 kVA 208 220V Generation 3 Installation and Operation Manual P 164000301 Rev 1 www eaton com powerquality This page intentionally left blank ...

Page 11: ...ernal Power Cable Terminations for the Eaton 9E 20 9E 30 20 and 9E 30 30 3 9 Table 3 7 Power Cable Conduit Requirements 3 10 Table 3 8 Recommended Input Circuit Breaker Ratings 3 10 Table 3 9 Recommended Bypass and Output Circuit Breaker Ratings 3 11 Table 3 10 Battery Type 3 12 Table 4 1 Building Alarm Connections 4 13 Table 4 2 Pull Chain Connections 4 17 Table 4 3 REPO Connections 4 21 Table 4 ...

Page 12: ...List of Tables viii Eaton 9E UPS 20 30 kVA 208 220V Generation 3 Installation and Operation Manual P 164000301 Rev 1 www eaton com powerquality This page intentionally left blank ...

Page 13: ...cal system the UPS system supplies clean consistent power that sensitive electronic equipment requires for reliable operation During brownouts blackouts and other power interruptions batteries provide emergency power to safeguard operation The UPS is housed in a single free standing cabinet with safety shields behind the door for hazardous voltage protection Figure 1 1 shows the Eaton 9E 20 30 kVA...

Page 14: ...n bays are standard equipment One to two optional Mini Slot connectivity cards can be installed in the UPS module at any time Mini Slot cards are quickly installed at the rear of the UPS and are hot pluggable See Chapter 7 Communication for additional information 1 1 4 High Efficiency Normal Mode The 9E Series UPS offers a High Efficiency HE normal mode with double conversion on demand that allows...

Page 15: ...iced or replaced without interrupting power to critical systems A four breaker configuration is available to provide a convenient method for removing power from the UPS when using the maintenance bypass to supply the load The SIAC B is housed in a single cabinet designed to be attached directly to the UPS cabinet The SIAC B can be ordered for installation on the left side or the right side of the ...

Page 16: ...to supply uninterrupted power to the critical load A Controller Area Network CAN provides connectivity for system metering and operational mode control The parallel system consists of two to four UPSs each with a parallel CAN and either a IAC T or IAC TB to act as a tie point and to control the output 1 2 11 Monitoring and Communication Mini Slot Cards Optional Mini Slot cards support several prot...

Page 17: ... defined l Screen type represents information that appears on the screen or LCD In this manual the term UPS refers only to the UPS cabinet and its internal elements The term UPS system refers to the entire power protection system the UPS cabinet an external battery system and options or accessories installed 1 6 Symbols Controls and Indicators The following are examples of symbols used on the UPS ...

Page 18: ...anual for the following additional information l Installation instructions including site preparation planning for installation wiring and safety information and detailed illustrations of cabinets with dimensional and connection point drawings l Operation including breakers standard features and optional accessories procedures for using the tie and bypass functions and information about maintenanc...

Page 19: ...e system is not intended for outdoor use l As a result of the connected loads high leakage current is possible Connection to earth ground is required for safety and proper product operation Do not check UPS operation by any action that includes removal of the earth ground connection with loads attached l Ensure all power is disconnected before performing installation or service l Batteries can pre...

Page 20: ...irflow and to protect personnel from dangerous voltages inside the unit l Do not install or operate the UPS system close to gas or electric heat sources l The operating environment should be maintained within the parameters stated in this manual l Keep surroundings uncluttered clean and free from excess moisture l Observe all DANGER CAUTION and WARNING notices affixed to the inside and outside of ...

Page 21: ...Section 1 Installation ...

Page 22: ......

Page 23: ...meet the weight clearance and environmental requirements specified 3 2 1 Environmental and Installation Considerations The UPS system installation must meet the following guidelines l The system must be installed on a level floor suitable for computer or electronic equipment l The system must be operated at an altitude no higher than 1500m 5000 ft without derating See Table 3 1 for altitude and th...

Page 24: ...entilation requirements are shown in Table 3 2 Table 3 1 Combined Altitude and Thermal Derating Factors Altitude Meters Feet Derating Factor 40 C Ambient 35 C Ambient 30 C Ambient 25 C Ambient 1000 3300 0 82 0 91 1500 5000 0 78 0 86 1 00 2000 6600 0 74 0 82 0 95 2500 8300 0 70 0 78 0 91 1 00 3000 10000 0 67 0 74 0 86 0 95 3500 11600 0 63 0 70 0 82 0 91 4000 13200 0 59 0 67 0 78 0 86 4500 15000 0 5...

Page 25: ...inet Weights Model Weight kg lb Shipping Installed Point Loading Eaton 9E 20 with internal batteries 441 972 377 831 6 at 63 139 Eaton 9E 30 20 with internal batteries 540 1190 476 1049 6 at 79 175 Eaton 9E 30 30 with internal batteries Eaton 9E 20 without batteries 261 575 Not Applicable Not Applicable Eaton 9E 30 20 without batteries Eaton 9E 30 30 without batteries Table 3 4 UPS Cabinet Clearan...

Page 26: ...aton 9E UPS 20 30 kVA 208 220V Generation 3 Installation and Operation Manual P 164000301 Rev 1 www eaton com powerquality Figure 3 1 UPS Cabinet Dimensions Front and Right Side Views Dimensions are in millimeters inches Front Right Side Back ...

Page 27: ...ton 9E UPS 20 30 kVA 208 220V Generation 3 Installation and Operation Manual P 164000301 Rev 1 www eaton com powerquality 3 5 Figure 3 2 UPS Cabinet Dimensions Top and Bottom Views Dimensions are in millimeters inches Front Front Top Bottom ...

Page 28: ...Figure 3 3 UPS Cabinet Center of Gravity CG Dimensions are in millimeters inches Weight and Center of Gravity A B C Weight kg lb With Batteries 9E 20 4 strings 517 20 4 259 10 20 399 15 71 377 831 Installed With Batteries 9E 30 20 and 9E 30 30 6 strings 477 17 60 259 10 20 399 15 71 476 1049 Installed Without Batteries 657 25 87 249 9 80 399 15 71 261 575 Shipping ...

Page 29: ...r copper wire with a 90 C rating l Material and labor for external wiring requirements are to be supplied by designated personnel l If installing an external maintenance bypass all feeds to the UPS including the Rectifier Input Breaker RIB if installed must have a service disconnect independent of the maintenance bypass power path Most maintenance bypass solutions provide UPS input feeds derived f...

Page 30: ...onductor Size Neutral Number per Phase AWG or kcmil each 2 1 1 0 1 Minimum Conductor Size Ground Number per Phase AWG or kcmil each 6 1 6 1 AC Input to UPS Bypass Five Wire Dual Feed Full Load Current 3 Phases 1 Neutral 1 Ground B Amps 56 52 83 79 Minimum Conductor Size Phase A B and C Number per Phase AWG or kcmil each 2 1 1 0 1 Minimum Conductor Size Neutral Number per Phase AWG or kcmil each 2 ...

Page 31: ... Rectifier L1 Phase A 1 14 2 0 12 4 110 3 16 in Hex L2 Phase B 1 14 2 0 12 4 110 3 16 in Hex L3 Phase C 1 14 2 0 12 4 110 3 16 in Hex N Neutral 2 14 2 0 12 4 110 3 16 in Hex AC Input to Bypass L1 Phase A 1 14 2 0 12 4 110 3 16 in Hex L2 Phase B 1 14 2 0 12 4 110 3 16 in Hex L3 Phase C 1 14 2 0 12 4 110 3 16 in Hex N Neutral 2 14 2 0 12 4 110 3 16 in Hex AC Output to Critical Load L1 Phase A 1 14 2...

Page 32: ...ct are not provided by this product but are required by codes Refer to Table 3 5 for wiring requirements If an output lockable disconnect is required it is to be supplied by the customer Table 3 8 lists the recommended rating for input circuit breakers CAUTION To reduce the risk of fire connect only to a circuit provided with maximum input circuit breaker current ratings from Table 3 8 in accordan...

Page 33: ...ing methods as defined by the NEC for interface wiring up to 30V The wire should be rated for 24V 1A minimum l Because of the REPO and building alarm wiring route in the UPS cabinet the wire should be rated for a minimum of 300V l Use twisted pair wires for each input and return or common l All interface wiring and conduit is to be supplied by the customer l When installing external interface wiri...

Page 34: ...ithout batteries only the following types are recommended Use of any other battery type inside Eaton cabinets will void the product warranty When replacing batteries use the same manufacturer and part number originally supplied with the unit to ensure correct harness fit and terminal landing 3 4 Inspecting and Unpacking the UPS Cabinets The cabinet is shipped bolted to a wooden pallet and protecte...

Page 35: ...n unloading the cabinet from the pallet c Straighten the tabs securing the side panels of the container to the front and back panels of the container d Remove the side panels e Straighten the tabs securing the front and back panels of the container to the bottom of the container f Remove the front and back panels 5 Remove the inner protective packaging Retain the parts kit box ramp brackets and ra...

Page 36: ...n Plan and Unpacking 3 14 Eaton 9E UPS 20 30 kVA 208 220V Generation 3 Installation and Operation Manual P 164000301 Rev 1 www eaton com powerquality Figure 3 5 UPS Cabinet as Shipped on Pallet wood container removed ...

Page 37: ...lation area or as close as possible before unloading from the pallet Insert the forklift or pallet jack forks between the supports on the bottom of the pallet see Figure 3 3 for the UPS cabinet center of gravity measurements 2 Remove four bolts securing the front shipping bracket to the cabinet and four bolts securing the bracket to the pallet see Figure 4 1 Remove the front shipping bracket If in...

Page 38: ...allet while unloading the cabinet If unloading instructions are not closely followed the cabinet may cause serious injury 6 Slowly roll the cabinet toward the front of the pallet Continue rolling the cabinet down the ramp until the cabinet is clear of the ramp see Figure 4 4 7 Roll the cabinet to the final installation location 8 If installing the cabinet permanently retain the shipping brackets a...

Page 39: ...ng the retained hardware reinstall the shipping brackets removed in Step 2 and Step 5 to the front and rear of the UPS cabinet with the angle facing outward see Figure 4 1 and Figure 4 3 12 Secure the cabinet to the floor with customer supplied hardware 13 Proceed to paragraph 4 3 Figure 4 2 Attaching the Ramp to the Pallet Ramp Extension Pallet UPS Cabinet Ramp top panel from wood container Metal...

Page 40: ...E UPS 20 30 kVA 208 220V Generation 3 Installation and Operation Manual P 164000301 Rev 1 www eaton com powerquality Figure 4 3 Removing the Rear Shipping Bracket Rear Shipping Bracket Shipping Bracket Bolts Shipping Bracket Bolts Pallet ...

Page 41: ...UPS System Installation Eaton 9E UPS 20 30 kVA 208 220V Generation 3 Installation and Operation Manual P 164000301 Rev 1 www eaton com powerquality 4 5 Figure 4 4 Rolling the Cabinet Down the Ramp ...

Page 42: ...r terminal cover base see 4 5 and 4 6 for the AC input output bypass DC input REPO conduit as required 4 Using the hardware provided install the terminal cover base to the back panel of the UPS using the existing cabinet screw holes see Figure 4 6 5 Proceed to paragraph 4 4 Figure 4 5 UPS Power Terminal Cover Parts NOTE Wiring can be installed between the UPS and accessory cabinets by using condui...

Page 43: ...grated Accessory Cabinet Tie IAC T to paragraph 4 8 if installing a Integrated Accessory Cabinet Tie and Bypass IAC TB or to paragraph 4 9 if installing an Integrated Accessory Cabinet Distribution IAC D otherwise proceed to paragraph 4 10 to complete the wiring of the UPS 4 5 Integrated Transformer Cabinet Installation If installing an ITC refer to the Eaton 9E Integrated Transformer Cabinet Inst...

Page 44: ... refer to the Eaton 9E Integrated Accessory Cabinet Distribution Installation and Operation Manual listed in paragraph 1 7 for installation instructions After the IAC D is installed proceed to paragraph 4 10 to complete the wiring of the UPS 4 10 External Power Wiring Installation To install wiring 1 Install conduit for UPS input and output wiring 2 Route the wiring to the UPS terminal blocks on t...

Page 45: ...nd wire to the input ground lug See Figure 4 7 for UPS terminal locations For a detailed view of the UPS ground terminals see Figure 4 8 8 If wiring interface connections proceed to paragraph 4 11 otherwise proceed to Step 9 9 Install the power terminal cover top using the provided hardware see Figure 4 9 10 Install the power terminal cover right and left sides using the provided hardware 11 Proce...

Page 46: ...n com powerquality Figure 4 8 Power Terminal Detail DC Input from External Battery DC Input from External Battery AC Output to Critical Load Ground Terminals AC Input to UPS Rectifier AC Input to UPS Bypass Neutral N Phase A L1 Phase B L2 Phase C L3 Neutral N Phase A L1 Phase B L2 Phase C L3 Neutral N Phase A L1 Phase B L2 Phase C L3 ...

Page 47: ...ation 3 Installation and Operation Manual P 164000301 Rev 1 www eaton com powerquality 4 11 Figure 4 9 Power Terminal Cover Top Installation Power Terminal Cover Top Installed Power Terminal Cover Left Side Installed Power Terminal Cover Right Side Installed Back ...

Page 48: ... wiring 1 Verify the UPS system is turned off and all power sources are removed See Chapter 6 UPS Operating Instructions for shutdown instructions 2 To locate the appropriate terminals and review the wiring and termination requirements see paragraph 3 2 3 Table 4 1 Figure 4 10 Figure 4 11 and Figure 4 12 Figure 4 10 Interface Terminal Locations Mini Slot Communication Bays See Figure 4 11 for deta...

Page 49: ... Retain the cover top and hardware for later use Table 4 1 Building Alarm Connections Building Alarm Terminal Name Description 1 Building Alarm 1 Input Programmable UPS alarm activated by a remote dry contact closure 2 Building Alarm 1 3 Building Alarm 2 Input Programmable UPS alarm activated by a remote dry contact closure 4 Building Alarm 2 5 Building Alarm 3 Input Programmable UPS alarm activat...

Page 50: ...ties h Supporting the top rear panel at the back of the cabinet reconnect the fan connector to the wiring harness i Reinstall the top rear panel by tilting into position and securing the panel using the retained hardware j Reinstall the power terminal cover top using the retained hardware k Install the power terminal cover right and left sides using the provided hardware 4 Connect the building ala...

Page 51: ...Eaton 9E UPS 20 30 kVA 208 220V Generation 3 Installation and Operation Manual P 164000301 Rev 1 www eaton com powerquality 4 15 Figure 4 13 Interface Terminal Cover Interface Terminal Cover Installed Interface Terminal Cover ...

Page 52: ...eration Manual P 164000301 Rev 1 www eaton com powerquality Figure 4 14 Interface Conduit Landing and Wiring Channel Figure 4 15 Interface Wiring Access Wiring Access Interface Wiring Channel Zip Tie Mounting Clips 4 places Interface conduit landing area Power Terminal Cover Base Wiring Access ...

Page 53: ...4 10 Supporting the panel tilt the panel away from the cabinet and disconnect the fan connector from the wiring harness d Remove the panel Retain the panel and hardware for later use e Remove the interface terminal cover see Figure 4 13 Retain the cover and hardware for later use f Punch or drill a hole in the power terminal cover base see Figure 4 5 Figure 4 6 and Figure 4 14 for the interface wi...

Page 54: ...terminal cover top using the provided hardware see Figure 4 9 9 Install the power terminal cover right and left sides using the provided hardware 10 Proceed to paragraph 4 13 4 11 3 Installing Mini Slot Interface Wiring and Connections For installation and setup of an Mini Slot card contact an Eaton service representative see paragraph 1 7 To install wiring 1 If not already installed install the L...

Page 55: ...6 CN3 CN6 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 RJ 45 CABLE RJ 45 CABLE RJ 45 CABLE TERMINATING JUMPER TERMINATING JUMPER BUILDING ALARM CN9 BUILDING ALARM CN9 BUILDING ALARM CN9 BUILDING ALARM CN9 PULLCHAIN CN4 PULLCHAIN CN4 PULLCHAIN CN4 PULLCHAIN CN4 NO NC COM NO NC COM NO NC COM NO NC COM NO NC COM NO NC COM NO NC COM NO NC COM M O B 1 M O B 2 M O B 3 M O B 4 TIE CABINET CUSTOMER TERMINAL BLOCK ...

Page 56: ...iring knockouts 3 To locate the appropriate terminals and review the wiring and termination requirements see paragraph 3 2 3 Table 4 3 Figure 4 10 Figure 4 11 and Figure 4 19 Figure 4 18 REPO Switch NOTE 1 Before installing a REPO switch verify that the UPS was installed according to the instructions in paragraphs 4 2 through 4 11 NOTE 2 When installing the REPO switch you must install conduit bet...

Page 57: ...nd Figure 4 14 for the REPO conduit g Route the wiring along the interface wiring channel see Figure 4 14 to the wiring access see Figure 4 15 Secure the wiring to the four mounting clips provided using Zip ties h Supporting the top rear panel at the back of the cabinet reconnect the fan connector to the wiring harness i Reinstall the top rear panel by tilting into position and securing the panel ...

Page 58: ...NEC Article 725 Class 2 requirements 9 Reinstall the interface terminal cover using the retained hardware Figure 4 20 Normally Open REPO Switch Wiring Table 4 4 Normally Open REPO Wire Terminations From REPO Station s Switch Contact Block Either Block To REPO Terminal Block on Back of UPS Cabinet Wire Size Tightening Torque 3 NO 3 Twisted Wires 2 14 22 AWG 0 75 4 0 mm2 7 lb in 0 8 Nm 4 NO 4 Table ...

Page 59: ...connected To connect the battery tray strings 1 If not already open open the front door see Figure 4 1 by lifting the latch from the bottom and turning to the right counterclockwise and swing the door open 2 Remove the screws securing the bottom internal safety shield panel see Figure 4 22 and remove the panel to gain access to the battery section see Figure 4 23 Retain the hardware for later use ...

Page 60: ...to complete the battery string connections 7 Reinstall the internal safety shield panel removed in Step 2 8 Close the outside door and secure the latch Figure 4 22 Battery Location NOTE The Eaton 9E 20 model has battery strings installed on two shelves The Eaton 9E 30 20 and Eaton 9E 30 30 models have battery strings installed on three shelves Bottom Internal Safety Shield Panel Batteries are loca...

Page 61: ...e 4 23 Battery Section Figure 4 24 Battery String Connections Battery Section Battery Strings Battery Trays Battery Shelf NOTE The Eaton 9E 20 model has battery strings installed on two shelves The Eaton 9E 30 20 and Eaton 9E 30 30 models have battery strings installed on three shelves Red Connectors Black Connectors Red Connector Black Connector White Flags ...

Page 62: ...eferred startup date 4 15 Completing the Installation Checklist The final step in installing the UPS system is completing the following Installation Checklist This checklist ensures that you have completely installed all hardware cables and other equipment Complete all items listed on the checklist to ensure a smooth installation Make a copy of the Installation Checklist before filling it out and ...

Page 63: ... inside the UPS cabinet Optional o Air conditioning equipment is installed and operating correctly o The area around the installed UPS system is clean and dust free Eaton recommends that the UPS be installed on a level floor suitable for computer or electronic equipment o Adequate workspace exists around the UPS and other cabinets o Adequate lighting is provided around all UPS equipment o A 120 Va...

Page 64: ...__________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ...

Page 65: ...Section 2 Operation ...

Page 66: ......

Page 67: ...s a generator or shut down your critical load in an orderly manner Figure 5 1 Main Elements of the UPS System The emergency bypass consists of a continuous static switch and a bypass switchgear The bypass switchgear is located in series with the static switch The static switch is armed and ready during normal operation 5 2 Single UPS A single UPS operates independently to support an applied load f...

Page 68: ...eration For charging batteries in HE mode the UPS will revert to normal mode to charge the batteries then return to HE mode when charge cycle is complete HE mode is the default normal operating mode and not an alarm condition While the UPS is in this mode the NORMAL light on the front display will illuminate 5 2 3 Standard Normal Mode During Standard Normal mode power for the system is derived fro...

Page 69: ...mode when the overload condition is cleared and system operation is restored within specified limits If the UPS suffers an internal failure it switches automatically to Bypass mode and remains in that mode until the failure is corrected and the UPS is back in service Rectifier Inverter Battery Converter Battery Switchgear Main Power Flow Output Inverter Switchgear Bypass Input Rectifier Switchgear...

Page 70: ...ised of a solid state silicon controlled rectifier SCR continuous static switch and the bypass switchgear The static switch is used instantaneously anytime the inverter is unable to support the applied load The continuous static switch is wired in series with the bypass switchgear and together they are wired in parallel with the rectifier and inverter The static switch being an electronically cont...

Page 71: ...switch and rectifier snubber components to the utility source If the input power fails to return or is not within the acceptance windows required for normal operation the battery continues discharging until a DC voltage level is reached where the inverter output can no longer support the connected loads When this event occurs the UPS issues another set of audible and visual alarms indicating SHUTD...

Page 72: ...tructure of the UPS battery supply and basic maintenance bypass Oneline Drawing UPS Model Voltage System Type Input Output See Figure 5 5 9E 20 208 220 208 220 Single Reverse Transfer UPS with Internal Battery No External Battery Capability See Figure 5 6 9E 30 20 9E 30 30 208 220 208 220 Single Reverse Transfer UPS with Internal Battery and External Battery Capable See Figure 5 7 9E 30 20 9E 30 3...

Page 73: ... Rotation optional L1 L2 L3 N Input Breaker Internal Single Feed Jumper L1 L2 L3 N AC Input to UPS Rectifier 4 Wire A B C Rotation A B Pull Chain Remote EPO Parallel CAN Mini Slot Interface Interface Board UPM 1 Internal Battery Bypass Switchgear Static Switch Rectifier Fuse Rectifier Switchgear Fuse Inverter Switchgear Inverter Battery Converter Battery Switchgear Fuses L1 L2 L3 N AC Output to Cr...

Page 74: ...t to Bypass 4 Wire A B C Rotation optional L1 L2 L3 N Input Breaker Internal Single Feed Jumper L1 L2 L3 N AC Input to UPS Rectifier 4 Wire A B C Rotation A B Pull Chain Remote EPO Parallel CAN Mini Slot Interface Interface Board UPM 1 Internal Battery Static Switch Rectifier Fuse Fuse Inverter Battery Converter Fuses L1 L2 L3 N AC Output to Critical Load D UPS CABINET Battery Breaker External Bat...

Page 75: ...pplied with the UPS AC Input to Bypass 4 Wire A B C Rotation optional L1 L2 L3 N Input Breaker Internal Single Feed Jumper L1 L2 L3 N AC Input to UPS Rectifier 4 Wire A B C Rotation A B Pull Chain Remote EPO Parallel CAN Mini Slot Interface Interface Board UPM 1 Internal Battery Static Switch Fuse Fuse Inverter Battery Converter Fuses L1 L2 L3 N AC Output to Critical Load D UPS CABINET Battery Bre...

Page 76: ...Understanding UPS Operation 5 10 Eaton 9E UPS 20 30 kVA 208 220V Generation 3 Installation and Operation Manual P 164000301 Rev 1 www eaton com powerquality This page intentionally left blank ...

Page 77: ...e 6 1 shows the controls and indicators and Figure 6 2 shows the UPS breakers Figure 6 1 UPS Controls and Indicators NOTE 1 Before starting the UPS ensure all installation tasks are complete and a preliminary startup has been performed by authorized service personnel The preliminary startup verifies all electrical interconnections to ensure the installation was successful and the system operates p...

Page 78: ... For a description of the UPS control panel functions see paragraph 6 2 6 1 2 Circuit Breakers l Input Circuit Breaker The Input circuit breaker is used to control the AC input to the UPS rectifier l Battery Circuit Breaker The optional Battery circuit breaker is used to control the DC input to the UPS when the External Battery Cabinet EBC capable option is installed This breaker disconnects both ...

Page 79: ...n the right side of the control panel are status indicators These colored light emitting diode LED lamps work with the alarm horn to let you know the operating status of the UPS Table 6 1 describes the status indicators 2 1 3 Table 6 1 Status Indicators Indicator Status Description On The UPS is in Normal mode The power module is supplying power to the critical load Off The UPS is turned off On Th...

Page 80: ...n using the events screen see paragraph 6 2 6 l System Event Horns The system event horn beeps to alert an operator that an event needing attention is taking place The horn cycles at a half second rate l System Event Indicators The status indicators on the UPS control panel work with the event horn to let the operator know when the UPS is operating in any mode other than normal Only the Normal mod...

Page 81: ...ces see paragraph 6 2 2 B The information area contains data about UPS status and operations C The menu bar shows the symbols of the available screens To select a screen highlight the screen symbol using the navigation pushbuttons and then press the RETURN pushbutton D The navigation pushbuttons function depending on the screen displayed Use the Up Down Left and Right pushbuttons to scroll through...

Page 82: ...ble 6 2 Display Function Menu Map Menu Option Description METERS Displays performance meters for the system or critical load EVENTS Displays the list of Active System Events HISTORY Displays a historical log of system events CONTROLS Displays the System Control screen SETUP Allows you to set the date and time for the time stamp set the display language the unit name and meter subscripts change the...

Page 83: ...ser Function Selection This screen can be used to display user information and show the firmware versions installed Use the LEFT or RIGHT arrow pushbuttons to select the SETUP symbol on the main menu bar to display the Setup screen Use the UP or DOWN arrow pushbutton to highlight the function desired then press the RETURN pushbutton to display the function screen See Figure 6 6 for a typical scree...

Page 84: ...he ESC pushbutton Unit Name The Unit Name Setup screen allows a unit name to be entered Use the UP or DOWN arrow pushbutton to highlight Unit Name then press the RETURN pushbutton to display the Unit Name screen Use the LEFT or RIGHT arrow pushbutton to highlight the character to be changed Use the UP or DOWN arrow pushbutton to make the change When finished making changes use the LEFT or RIGHT ar...

Page 85: ... Figure 6 7 shows the System Control screen Use the or pushbutton to highlight the command screen desired then press the RETURN pushbutton to display the command menu screen Use the or pushbutton to highlight the command desired Table 6 4 describes the control functions and provides instructions to access and use the command menu screens Table 6 5 lists the typical System Status Screen Messages th...

Page 86: ...the command function desired then press the RETURN pushbutton to execute the command or proceed to further command screens Normal Mode Starts the UPS in High Efficiency HE Normal mode or transfers the UPS to HE Normal mode from Bypass mode Bypass Mode Starts the UPS in Normal mode or transfers the UPS to Normal mode from Bypass mode High Efficiency HE Mode Transfers the from HE Normal mode to Stan...

Page 87: ...e indicating logic power 13 Verify no alarms are active 14 Select the CONTROLS symbol on the main menu bar The System Control screen is displayed 15 If not already selected select UPS on the System Control screen 16 On the UPS System Control screen select the LOAD OFF NORMAL command then press the RETURN pushbutton NOTE 1 If an External Battery Cabinet EBC is installed refer to the Eaton 9E Extern...

Page 88: ...fy that the UPS battery breaker is open 4 Close the UPS input feeder circuit breaker 5 If an ITC with an input transformer is installed close the input and UPS input breakers 6 If an ITC with an input and output transformer is installed close the input UPS input and UPS output breakers 7 If the UPS is dual feed close the bypass input feeder circuit breaker 8 Close the input breaker 9 If the UPS is...

Page 89: ...binet 6 3 4 Transfer from Bypass to Normal Mode To transfer the critical load to Normal mode 1 Select the CONTROLS symbol on the main menu bar The System Control screen is displayed 2 If not already selected select UPS on the System Control screen 3 On the UPS System Control screen select the BYPASS NORMAL command then press the RETURN pushbutton The UPS transfers to Normal mode If the power modul...

Page 90: ...aph 6 3 10 The inverter and bypass switchgear open and the power module is turned off 3 Perform the battery charger off procedure in paragraph 6 3 8 The rectifier and battery switchgear open WARNING Power is present inside the UPS cabinet after the upstream input feeder circuit breakers are opened because of the installed internal batteries 4 Open the UPS input circuit breaker 5 Open the UPS input...

Page 91: ... press the RETURN pushbutton The Verify Action screen is displayed providing a choice to proceed or abort the shutdown CAUTION All power to the critical load is lost when the LOAD OFF is selected in the following step You should use this feature only when you want to de energize the critical load 4 Select Yes or no then press the RETURN pushbutton Selecting Yes will immediately shut down the UPS a...

Page 92: ...8 The rectifier inverter battery and bypass switchgear open and the power module is turned off immediately without asking for verification CAUTION Do not attempt to restart the system after the REPO until the cause of the shutdown has been identified and cleared 2 To deactivate the REPO switch in preparation for restarting the UPS insert the supplied key and rotate clockwise until the red pushbutt...

Page 93: ...13 Select the CONTROLS symbol on the main menu bar The System Control screen is displayed 14 If not already selected select UPS on the System Control screen 15 On the UPS System Control screen select the LOAD OFF NORMAL command then press the RETURN pushbutton NOTE 1 If an External Battery Cabinet EBC is installed refer to the Eaton 9E External Battery Cabinet Installation Manual listed in paragra...

Page 94: ...clockwise and swing the door open Figure 6 1 2 Verify that all input breakers are open 3 If the UPSs are EBC capable verify that all UPS battery breakers are open 4 Close all Module Output Breakers MOBs 5 Close all UPS input feeder circuit breakers 6 If the UPSs are dual feed close all bypass input feeder circuit breakers 7 Close all input breakers 8 If the UPSs are EBC capable close all UPS batte...

Page 95: ...t 6 4 4 Transfer from Bypass to Normal Mode To transfer the critical load to Normal mode 1 Select the CONTROLS symbol on the main menu bar The System Control screen is displayed 2 If not already selected select UPS on the System Control screen 3 On the UPS System Control screen select the BYPASS NORMAL command then press the RETURN pushbutton All of the UPSs transfer to Normal mode If the power mo...

Page 96: ... System Control screen 4 On the UPS System Control screen select the NORMAL UPS OFF command then press the RETURN pushbutton The inverter and bypass switchgear open and the power module is turned off on the UPS being shut down Logic power remains on WARNING Power is present inside the UPS cabinet until the upstream input feeder circuit breaker is opened 5 Open the UPS input feeder circuit breaker ...

Page 97: ...oximately one minute for the UPS to achieve HE Normal mode The Normal status indicator is illuminated 6 4 9 UPS and Critical Load Shutdown To perform maintenance or service on the critical load shut down power to the load 1 Turn off all equipment that is being powered by the UPS parallel system 2 Transfer the UPSs to bypass by performing the procedure in paragraph 6 4 3 3 Perform the LOAD OFF proc...

Page 98: ... screen is displayed 2 Select Battery on the System Control screen 3 On the Battery System Control screen select the RESTING TESTING command then press the RETURN pushbutton 6 4 12 Using the UPS LOAD OFF Command A UPS Load Off is initiated by the Load Off command on the UPS Control screen The UPS LOAD OFF controls the UPSs output by powering down the UPS and de energizing the critical load The UPS...

Page 99: ...nal batteries 6 4 13 Using the Remote Emergency Power off Switch A UPS emergency power off is initiated by the REPO pushbutton switch In an emergency you can use this switch to control the UPS output The REPO switch de energizes the critical load and powers down the UPSs immediately without asking for verification The UPSs including Bypass remains off until restarted CAUTION All power to the criti...

Page 100: ...for restarting the UPS insert the supplied key and rotate clockwise until the red pushbutton releases see Figure 6 8 To remove the key rotate the key back to the vertical position 3 Restart the UPS by following the procedure in paragraph 6 4 1 or 6 4 2 WARNING Power is present inside the UPS cabinet after the upstream input feeder circuit breakers are opened because of the installed internal batte...

Page 101: ...s of interfaces via a DB9 connector are available with this card Dry contact mode provides a simple way to transmit UPS information to an alarm system PLC or computer system via dry relay contacts The transmitted information is load powered load on bypass load on battery load on utility battery fault and low battery RS232 mode provides an RS232 interface for connection to a PC or to a UPS Control ...

Page 102: ...Communication 7 2 Eaton 9E UPS 20 30 kVA 208 220V Generation 3 Installation and Operation Manual P 164000301 Rev 1 www eaton com powerquality This page intentionally left blank ...

Page 103: ...ot be operated with the cabinet doors open or protective panels removed Do not make any assumptions about the electrical state of any cabinet in the UPS system Each battery string is an energy source in itself DO NOT ATTEMPT TO ACCESS ANY INTERNAL AREA OF THE BATTERY STRING YOURSELF VOLTAGES ARE ALWAYS PRESENT IN THE BATTERY STRING If you suspect that a battery string needs service contact an Eato...

Page 104: ...uminated If an alarm lamp is illuminated or the Normal status indicator is not illuminated contact an Eaton service representative 8 2 2 MONTHLY Maintenance Perform the following steps monthly 1 Monitor system parameters as described in paragraph 6 2 Using the Control Panel 2 Check the UPS air filters located behind the front door and wash or replace as necessary See Figure for filter location The...

Page 105: ...n lug connections Maintenance procedures should specify that the compression lug connections be retorqued to values listed in this manual 8 2 4 ANNUAL Maintenance Annual preventive maintenance should be performed only by authorized service personnel familiar with maintenance and servicing of the UPS system Contact an Eaton service representative for more information about service offerings 8 2 5 B...

Page 106: ... proper precautions ATTENTION l Une batterie peut prêsenter un risque de choc êlectrique de brulure ou d incendie Suivre les précautions qui s imposent l Pour le remplacement utiliser le même nombre et modéle des batteries l L élimination des batteries est règlementée Consulter les codes locaux à cet effet CAUTION Do not discard the UPS or the UPS batteries in the trash This product contains seale...

Page 107: ...and battery specifications for the UPS 9 2 1 UPS Input Models Power Rating Frequency Eaton 9E 20 20 kVA 50 60 Hz Eaton 9E 30 20 20 kVA 50 60 Hz Eaton 9E 30 30 30 kVA 50 60 Hz Operating Input Voltage 208 220 Vac Operating Input Frequency Range 50 60 Hz Operating Input Current See Table 3 5 Reduced for Generator Adjustable Input Current Harmonic Content 5 THD at full load Power Factor Minimum 0 99 L...

Page 108: ...y 110 for 10 minutes 125 for 30 seconds 150 for 150 milliseconds 150 for 40 milliseconds Operating Temperature 0 to 30 C 32 to 86 F without derating The recommended operating temperature is 25 C 77 F Operating Altitude Maximum 1500m 5000 ft at 30 C without derating Storage Temperature 25 to 55 C excluding batteries prolonged storage above 40 C causes rapid battery self discharge Relative Humidity ...

Page 109: ...y Cabinet Runtimes in Minutes at Full load UPS Model UPS Rating Number of UPS Battery Strings EBC Model Number of EBCs Number of EBC Battery Strings Runtime 9E 30 20 20 kVA 6 9E 30EBC 1 3 74 6 9E 30 20 20 kVA 6 9E 30EBC 2 6 138 0 9E 30 30 30 kVA 6 9E 30EBC 1 3 45 6 9E 30 30 30 kVA 6 9E 30EBC 2 6 84 5 NOTE Battery times are approximate and vary depending on the load configuration and battery charge...

Page 110: ...Product Specifications 9 4 Eaton 9E UPS 20 30 kVA 208 220V Generation 3 Installation and Operation Manual P 164000301 Rev 1 www eaton com powerquality This page intentionally left blank ...

Page 111: ... by Eaton shall become the property of Eaton LIMITED WARRANTY PERIOD The period covered by this Warranty for Product installed and currently located in the fifty 50 United States and the District of Columbia is six 6 months from the date of Product purchase for labor coverage when no startup is performed by an authorized Eaton Customer Service Engineer or Agent or twelve 12 months from the date of...

Page 112: ...eceive the benefits of this Warranty the End User must register the product warranty via mail or online at www powerquality eaton com Product Registration product registration use the Product in a normal way follow the Product s user s guide and protect against further damage to the Product if there is a covered defect OTHER LIMITATIONS Eaton s obligations under this Warranty are expressly conditi...

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