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4.5 Alarm codes 

Using a sophisticated self-diagnosis system, the UPS is able to check its own status and any anomalies and/or faults 
which may occur during normal operation and display them on the display panel. If there is a problem, the UPS signals 
the event by showing the code and the type of active alarm on the display. 
 
 
 

A

LARMS

 

Minor” problems which reduce performance or prevent certain functions from being used.

 

 

CODE 

DESCRIPTION 

A007 

Fans blocked 

A107 

Cable connection error 

A10A 

Unbalanced input voltages (three-phase input) 

A806 

E.P.O control active 

A80E 

Overload:  load > 105% 

A810 

Load percentage greater than the user threshold set 

A60D 

Batteries missing or Battery Box missing or not connected 

A802 

Low battery 

 
 
 

F

AULTS

 

Faults are normally preceded by an alarm signal and their scale leads to the power-off of the inverter and the load being 
powered by the bypass line. 
 
 

CODE 

DESCRIPTION 

F002 

UPS Fault 

F004 

Dissipator over temperature 

F302 F303 

Capacitor bank undervoltage 

F300 F301 

Capacitor bank overvoltage 

F304 

Unbalanced capacitor bank 

F305 

Failed capacitor bank soft start 

F70D 

Inverter overvoltage 

F805 

Short circuit 

F704 

Failed inverter soft start 

F70C 

Inverter undervoltage 

F808 

Output overload fault 

F811 

Negative output power 

 
 

 

 

 

Summary of Contents for 9E10000i

Page 1: ...Page 1 powerquality eaton com Eaton 9E 6 20kVA ...

Page 2: ...MBOLS 4 2 PRESENTATION 5 2 1 MODEL LIST 5 2 2 ELECTRICAL STRUCTURE 5 2 2 UPS VIEWS 6 3 INSTALLATION 9 3 1 UNPACKING 9 3 2 PACKAGE CONTENT 9 3 3 CONNECTION 10 4 OPERATION 16 4 1 DISPLAY AND BUTTONS 16 4 2 OPERATING UPS 18 4 3 CONFIGURATION 19 4 4 TROUBLE SHOOTING 20 4 5 ALARM CODES 21 5 TECHNICAL DATA 22 ...

Page 3: ...ing the batteries is protected by safety guards which are not to be removed by non qualified staff All battery installation and maintenance operations entail gaining access to the inside of the UPS and require the use of tools these operations are to be performed exclusively by qualified staff The batteries replaced are to be considered as toxic waste and treated accordingly Dispose of used batter...

Page 4: ... Air discharge Level 3 RS IEC 61000 4 3 Level 3 EFT IEC EN 61000 4 4 Level 4 Surge IEC EN 61000 4 5 Level 4 CS IEC EN 61000 4 6 Level 3 MS IEC EN 61000 4 8 Level 3 Voltage Dips short interruptions and voltage variations IEC EN 61000 4 11 Warning This is a product for commercial and industrial application in other environment installation restrictions or additional measures may be needed to prevent...

Page 5: ...20 240 9E20KiXL 20kVA 16kW Combo 0 8 230V 220 240 9EEBM180 For 9E6Ki 180V 9EEBM240 For 9E10Ki 9E10KiXL 240V XL Model Model with internal supercharger and without internal batteries Other models with internal batteries 2 2 Electrical structure 9E6Ki INPUT OUTPUT N L N L1 Input filter AC DC DC AC Output filter Internal power Charger Battery Input Switch Bypass Maintain Switch Output Switch Main powe...

Page 6: ...C DC DC AC Output filter Internal power Charger Battery Input Switch Bypass Maintain Switch Output Switch Main power wiring 2 2 UPS views 2 2 1 UPS FRONT VIEW Display Multipurpose buttons Wheels front wheels swivel and can be locked fixed rear wheels ...

Page 7: ...0Ki 9E10KiXL Without backpanel cover USB communication port Input switch RS232 communication port and contacts Cover for terminals Slot for optional communication card Fuse Cooling fan s Terminals for I O cable connection refer to related section Output switch Earthing screws Manual bypass for maintenance Tie wrap hold down ...

Page 8: ... for terminals Slot for optional communication card Terminals for I O cable connection refer to related section Cooling fans Earthing screws Output switch Fuse Manual bypass for maintenance Tie wrap hold down 2 2 3 EBM REAR VIEW Fuse Cover for terminals Tie wrap hold down Wheels front wheels swivel and can be locked fixed rear wheels Terminals for I O cable connection refer to related section Eart...

Page 9: ...ll the way down 5 Put the previously removed slide on the back part of the pallet see figure Make sure that the slide rests firmly against the pallet so it remains in place during unloading operations Pull the UPS from the front with caution when sliding it off the pallet NOTE All parts of the packaging should be kept for future use 3 2 Package content After opening the packaging it is first neces...

Page 10: ...en the UPS operates with a neutral that is disconnected upstream In any case avoid connecting the output neutral with the input neutral or to the earth as this could damage the UPS Reminder The UPS needs a neutral connection to work properly Operation without Neutral may damage the unit For installation with change in system earthing arrangement or galvanic isolation see below schematic Fig 3 1 Ch...

Page 11: ...cables with cross section 6 mm 2 EARTH N and L for the input and 3 cables with cross section 6 mm 2 for the output EARTH N and L 5 Connect the wires to the relative terminals following exactly the instructions given below Input line a Make sure that the magneto thermal switch upstream is open b Connect the earth wire to screw A c Connect the neutral wire to terminal 2 d Connect the live wire to te...

Page 12: ...ovided in the accessories kit Connect the wires to the respective terminals following exactly the instructions below Input line a Ensure that the upstream magneto thermal switch is open b Connect the earth wire to screw A c Connect the neutral wire to terminal 4 d Connect the live wire to terminal 1 Output line a Connect the earth wire to screw B b Connect the neutral wire to terminal 5 c Connect ...

Page 13: ...t N B L1 and N are of greater cross section because in bypass operation they have to carry all of the input current For the output use 3 cables of cross section 25 mm 2 EARTH N and L 2 Connect the wires to the respective terminals following exactly the instructions below Input line a Ensure that the upstream magneto thermal switch is open b Connect the earth wire to screw A c Connect the neutral w...

Page 14: ...remote control terminal board are made through a cable which guarantees a double insulation connection If you would like to bring the R E P O control outside unscrew the two screws securing the lower part of the backpanel cover and remove it as indicated in the section Connections Then proceed as follows 1 Use a 2x0 75mm 2 cable to make the connection with the R E P O terminals 2 Insert the screw ...

Page 15: ...rnal battery box is open b Connect the earth PE wire to EBM s earth PE screw c Connect the positive branch wire to EBM s positive terminal d Connect the negative branch wire to EBM s negative terminal The suggested tighten force is 1 6Nm Detailed wiring diagram see fig 3 9 10 Versions 9E6Ki 9E10Ki 9E10KiXL Note For 9E15Ki 9E20Ki 9E20KiXL EBM wiring connection you should check the 9EEBM manual in E...

Page 16: ...ress the button 2s Down to next page Press the button 200ms Table 4 2 LED indicator LED name Colour Description Line Green It indicates the utility is normal Battery Yellow It indicates the input is connected with battery and the input power is supplied from the battery Bypass Yellow It indicates the UPS is in bypass mode the load current is directly supplied from the utility power Inverter Green ...

Page 17: ...er on During self test all the segments will be lighted for 2 seconds then the LCD will turn to normal display status Fig 4 2 The default LCD display Icon Icon name Description Measurements Display values eg voltage frequency load percentage etc DC Voltage Battery voltage Percentage The percentage eg Load percentage and battery capacity percentage Output It indicates information for output Input I...

Page 18: ...turn on A few seconds later the UPS turns into Battery mode If the mains power comes back the UPS will transfer to Line mode without output interruption of the UPS 4 2 3 TURNING OFF UPS WITH MAINS To turn off the inverter of UPS press button continuously for more than 3s and the buzzer beep once The UPS will turn into standby mode Cut off the mains power supply A few seconds later LCD display shut...

Page 19: ... a variety of networking environments and with different types of devices Network MS card has SNMP and HTTP capabilities as well as monitoring through aWeb browser interface connects to Ethernet network In addition a Environmental Monitoring Probe can be atta ched to obtain humidity temperature smoke alarm and security information Modbus MS card has connection to Modbus protocol in addition to net...

Page 20: ...he case of code A80E If the display shows an Fault remove the load and switch the UPS off and back on again THE DISPLAY SHOWS THE FOLLOW CODE A60D BATTERIES MISSING OR BATTERY BOX MISSING OR NOT CONNECTED Check that the Battery Box is inserted and connected to the UPS correctly THE BUZZER SOUNDS CONTINUOUSLY AND THE DISPLAY SHOWS ONE OF THE FOLLOWING CODES A004 F004 THE TEMPERATURE INSIDE THE UPS ...

Page 21: ...e phase input A806 E P O control active A80E Overload load 105 A810 Load percentage greater than the user threshold set A60D Batteries missing or Battery Box missing or not connected A802 Low battery FAULTS Faults are normally preceded by an alarm signal and their scale leads to the power off of the inverter and the load being powered by the bypass line CODE DESCRIPTION F002 UPS Fault F004 Dissipa...

Page 22: ...line available activates the bypass after 1 min then locks after 1 min Bypass line not available locks after 1 min Overload 130 load 150 Bypass line available activates the bypass after 10 s then locks after 10 s Bypass line not available locks after 10 s Overload load 150 Bypass line available activates the bypass after 100 ms then locks after 1 s Bypass line not available locks after 1 s OTHER L...

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