X
X X X X
X
1-Digit Type Code:
0 or 1 = OS or System
2=Eaton ePDU
3=User
5-Digit Index Code and/or Identification Code:
For Type 0 and Type 1 = Identification Code (0 to 9999)
For Type 2 and Type 3 = Identification Code (0 to 999) and Index Code (0 to 99)
Troubleshooting
Eaton ePDU G3 Troubleshooting Guide P-164000278—Rev 1
www.eaton.com/ePDU
15
Figure 6. Alarm Number Code
Type Code 0 or 1 (OS or System)
!
IMPORTANT
For Type Code 0 and Type Code 1, always contact customer support for assistance. These errors
are not user-correctable.
Figure 7 provides an example of a Type Code 1 system alarm number code.
1 0 2 8 2 0
Alarm number code 102820: No answer from a CAN device
Identification Code = 02820
Type Code = 1 (System)
Figure 7. Example Type 1 (System) Code
Table 10 lists System alarms and events.
Table 10. OS or System Alarms and Events
Type
Code
Identification Code
Alarm or Event
1
03073
Code unreachable
1
03074
Heap overflow
1
03075
Not enough memory in Heap
1
02817
A command is sent to an unavailable device CAN
1
02818
*Not used
1
02819
Impossible to open a session with a CAN device
1
02820
No answer from a CAN device
1
02821
*Not used
1
02822
The number of CAN devices discovered on CAN bus is too great
1
02823
Command unknown
1
02824
Device CAN Id out of range
1
02825
Time duration of a command is too long
1
02826
Report acquired from CAN device is wrong
1
02827
Report descriptor acquired from CAN device is wrong
1
01281
Mutex not available
1
01282
HID object Id out of range
1
01283
Report empty or not valid
1
01284
Report Id out of range
1
01285
Not enough memory in HEAP
