Eaton Ferrups FX UPS P-164000906 Eaton Ferrups FX User’s Guide P-164000906—Rev 05
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Table 28. System Level Troubleshooting (Continued)
and turn on the EBM DC
Breaker if this UPS has no
internal batteries. Check if the
unit is set to Line Conditioning
Mode – you can change this
to AUTO mode on the front
panel. Get the Event Log and
please send it to Eaton
Service.
UPS is running fine and
suddenly shuts off.
Load dropped unexpectedly.
Off
Check if the AC input is still
good and whether the DC
Breaker is turned on. Check
the REPO signal at the back of
the UPS – and make sure that
it has not been accidentally
activated. Check to sse if any
active alarms are present on
the RCD i.e. output overload
or output overcurrent alarms.
UPS continuously transfers
back and forth between AC
and Battery.
Input AC is not stable.
On
If a generator is being used as
AC input, check if ON Gen
signal has been activated at
the rear ports of the UPS.
USB Port at the rear panel not
communicating.
Communication Issue.
On
Pull cable out and check if
there is any damage on the
cable connector Reconnect it
to the UPS and check if
communication is restored If
problem is not resolved,
replace with a new cable and
check again. Ensure
parameter 135 is set to 0 in
the RCD. Call Eaton Service if
problem is unresolved.
Web card (Network card)
won’t communicate with the
UPS.
Communication Issue.
On
Pull the network card out of
the UPS and reinstall and
recheck
Front Panel stops working.
UPS operational but RCD
panel malfunctioning.
On
Check connector for loose
connection and pull the cable
out and reconnect properly. If
that doesn’t fix it, replace
front panel and check if the
new panel works.
