Eaton Ferrups FX UPS P-164000906 Eaton Ferrups FX User’s Guide P-164000906—Rev 05
71
C
Chhaapptteerr 1111 S
Seerrvviiccee aanndd S
Suuppppoorrtt
1111..11
S
Seerrvviiccee aanndd S
Suuppppoorrtt
If you have any questions or problems with the UPS, call your
Local Distributor
or the
Eaton Help Desk
at one of the following
phone numbers and ask for a technical support representative.
United States:
1–800–356–5737 Option 2 , Option 1 for technical support
Canada:
1–800–461–9166 option 4, Option 1, Option 1 for on-site service dispatching or
1–800–356–5737 Option 2 , Option 1 for technical support
All other Countries:
Call your local service representative
Please have the following information ready when you call for service:
•
Model number
•
Serial Number
•
Firmware version number
•
Date of failure or problem
•
Symptoms of failure or problem
•
Customer return address and contact information
More information on the FX UPS can be found at the main
.