Eaton i-on Style, Engineering Manual

Page 1: ...i on Style Security System Engineering Guide Issue 2 Control unit software version 5 01...

Page 2: ...s contained herein The information contained in this manual is subject to change without notice The V5 i on application includes the mbed TLS library developed by a third party and licensed under the...

Page 3: ...ing the Installation 8 Choosing the installation locations 8 General requirements 8 Control unit 8 External sirens 8 Power availability 8 Wired detector zone wiring types 9 Fully Supervised Loop FSL 9...

Page 4: ...s 47 Example 48 Chapter 8 Setting Options and Partitions Menus 49 About these menus 49 Full Set Part Set and Partition options 49 Name 49 Exit Mode 49 Settle Time 51 Exit Time 51 Entry Time 51 Alarm R...

Page 5: ...61 2W Set Instant 61 Duress Enable 61 Set Status Timeout 61 System Status Timeout 61 User Reset 61 Zone Alarms 61 Zone Tampers 62 System Tampers 62 Confirmation 62 Confirmation Mode 62 Confirmation T...

Page 6: ...A C Fail Reporting 75 Mains Fail Delay 75 External PSUs 75 Ext DC Fail Reporting 77 Ext DC Fail Delay 77 Battery 2 77 GSM Antenna 77 Set Time Date 78 SNTP Time Sync 78 Level 4 Updates 78 Panel Upgrade...

Page 7: ...eway IP Address 95 DNS IP Address 95 Dynamic DNS 95 Downloading 96 Account 97 Connection Type 97 Rings to Answer 97 Answer On One Ring 97 Access Mode 98 Phone Book 98 IP Network 98 Secure Callback 99...

Page 8: ...g Tamper Events 109 Logging Software Updates 109 Chapter 14 About Menu 110 Panel 110 Cloud 110 Comms 110 PSTN 110 Panel Ethernet 110 GSM 111 Appendix A ARC Communication Formats 112 Fast Format 112 Co...

Page 9: ...care and medical pendants Grade 2 compliance Radio range of up to 500m Built in IP and PSTN communicators to send alarm information such as to an Alarms Receiving Centre ARC Socket for an optional plu...

Page 10: ...strobe units Note 3 4 Max internal radio sounders Note 3 4 Max network cameras 4 Max Wireless Access Modules 4 Case Control unit case Plastic Batteries 1 or 2 2500Ah Built in sounder Yes Built in loud...

Page 11: ...in text Dedicated Home key which you can configure to operate an output or set the system in a specified way such as to full set partition 1 and part set partition 2 Dedicated Hot key which you can c...

Page 12: ...h partition Each partition can have a full set level and one part set level During system configuration you can allocate sirens sounders outputs and one way radio keypads to any of the partitions The...

Page 13: ...using SIA IP Configure the control unit using the Downloader software see page 15 Keep the time at the control unit automatically updated using an SNTP server located on the internet Store images from...

Page 14: ...ned 739rEUR 00 Glass break interface 739rEUR 50 Glass break with tamper DET RWATER Flood detector DET RARB Request for assistance button 703R Universal transmitter 701rEUR 50 Long range neck pendant t...

Page 15: ...n an alarm occurs The following network cameras are supported CAM INT 00 Internal box camera wired Wi Fi CAM EXT 00 External bullet camera wired Wi Fi A micro SD card is required to store the camera i...

Page 16: ...ers It is recommended that the control unit is located clear of coats doors or other regularly moving surfaces This is to prevent unnecessary power consumption from the built in proximity reader durin...

Page 17: ...one battery is used or 740mA if two batteries are used Wired detector zone wiring types Before installation you need to choose the wiring type method to use for any wired detectors Fully Supervised L...

Page 18: ...2 The detector must signal masking by closing both the Alarm and Fault contacts together If the detector closes the Fault contact only the control unit reports this as a detector fault Figure 2 FSL C...

Page 19: ...ng selects that option Some options require you to press or to change the setting Selecting an option may display a menu of further options For example selecting Detectors Devices displays the followi...

Page 20: ...press or respectively To delete a character press Initial power up procedure WARNING During initial power up sounders and sirens may give an alarm tone If you are working at the top of a ladder make...

Page 21: ...it s wiring type through Installer menu System Options 8 Specify an installer code NEW INSTALLER CODE When prompted confirm the code DO NOT FORGET THIS CODE 9 You will see the date and time at the top...

Page 22: ...mpted to enter a user code default 1234 User Code Required This is displayed if you have not used the Installer menu with the previous 30 minutes or if the system has been armed and disarmed within th...

Page 23: ...cess the web interface through the Eaton SecureConnect web portal as described in the SecureConnect Installer s Guide The Downloader software running on a PC This can connect to the control unit via t...

Page 24: ...also deletes all proximity tags Hold Up devices HUDs and remote controls The default user 001 code is 1234 There is no default installer code To reset the codes 1 If you know the installer code enter...

Page 25: ...upervision Visible when zone is given a type other than Not Used Some attributes are only available on particular zone types Double Knock does not comply with EN51031 Masking must be enabled in System...

Page 26: ...Type is Siren For even numbered panel outputs the default Type is Strobe Polarity Normal Pulsed No Not available for dedicated siren and strobe outputs Partitions All outputs allocated to all Partiti...

Page 27: ...PZ Reset Time Siren Delay 0 minutes Siren Time 15 minutes Strobe on Set Off Strobe on Unset Off Part Set Exit Mode Instant Set Pt set Settle Time 15 seconds Visible only if Part Set Exit Mode is Final...

Page 28: ...ion Mode is Basic Zone tampers Grade 2 Yes System tampers No Confirmation Confirmation Mode DD243 Not available for EU control units which use Basic Confirmation BS8243 Default for UK systems Basic Co...

Page 29: ...e 4 Partitions All Visible only in a partitioned system Entry Alarm Delay Yes Abort Time 120 seconds Supervision Tamper Jamming Tamper Force Set Off Tamper Omit Disabled CSID Code 0000 Silence Alerts...

Page 30: ...Masking Yes Tampers Yes Set Unset Yes Part Set Yes Reset Yes Exit timeout Yes Omit Yes RF Supervision Yes RF Jamming Yes RF Battery PSU Yes Panel Battery Yes Mains Fail Yes Faults Yes Installer Mode Y...

Page 31: ...Number 55132 M2M Interface Status Disabled IP Port Number 1895 Cloud Access Disabled Net Speed Normal IP Address 192 168 0 100 IP Subnet Mask 255 255 255 0 Gateway IP Address Blank DNS IP Address Blan...

Page 32: ...s Visible only is systems that have wired zones Signal Strengths Detectors Radio Keypads External Sirens WAMs Internal Sounders Outputs Radio Outputs Wired Outputs Remotes Pendants User HUAs Prox Tags...

Page 33: ...he detector and sets all the zone configuration to default values Note The deletion takes place immediately and not when you leave the Installer menu When you delete a radio detector the control unit...

Page 34: ...not respond when an event triggers this detector This is the default zone type for all zones Hold Up Alarm HUA 01 Operating a device programmed as Hold Up Alarm HUA will start an alarm whether the sy...

Page 35: ...control unit logs the event generates a fault condition and if the control unit is correctly programmed see page 80 starts communication If the technical alarm occurs while the system is set the syste...

Page 36: ...ernal PSU Batt Fault PBF 12 Use this zone type to monitor the Battery Fault output of an external power supply unit If an external PSU triggers a zone with this type the control unit activates any out...

Page 37: ...es for this zone type are for integrating the alarm system with a CCTV system Note Zone Follow outputs will activate on both alarm and tamper of a Log Only zone Log only zones can be allocated to one...

Page 38: ...tended for use with access control systems If the zone is active when a user tries to set the system the display shows Tick to continue Occupancy zone active By pressing the user can carry on to set t...

Page 39: ...de assign the zone to each partition as necessary An All Partitions option is available if the zone type allows the zone to belong to more than one partition see the Table 3 You can use All Partition...

Page 40: ...Y Y Ext PSU Fault Y Y Y Ext WD Fault Y Y Y HUD Fault Y Y Y Log Only Y Y Y Y Exit Terminate Y Y Y Y Shunt key Latching Y Y Shunt Key Non Latch Y Y Lock Set Y Y Occupancy Y Y Security Y Y Tamper Return...

Page 41: ...rtitioned system When a user sets part set B the control unit sets only those zones where the Part Set B attribute Yes See also Part Set Exit Mode on page 49 Part Set C Not visible in a partitioned sy...

Page 42: ...a shunt group see page 68 If you wish to set up a shunt key see page 29 Supervision This attribute is available for radio zones not wired zones and allows you to enable disable supervision for indivi...

Page 43: ...the configuration of Social Care Medical Alarm Response see page 102 Audible Keys You can use this option to enable or disable audible beeps that confirm key presses as generated by the control unit s...

Page 44: ...it is reporting faults or other events making it easier to locate the affected device Partitions In a partitioned system a keypad must belong to at least one partition You can use this option to assig...

Page 45: ...programmed to full set partition 1 and part set partition 4 then whenever partition 1 is full set and partition 4 is part set LED A glows If you enable the quick set keys the control unit no longer co...

Page 46: ...peats the signals from any detectors within its range amplifying them to a level that the control unit can detect This allows you to increase the area covered by radio detectors Note A WAM cannot repe...

Page 47: ...Alarm Technical Alarm 24 Hour alarm Perimeter Duress Code Tampers Full Set Part Set Unset Zone Follow Zone Alarm Medical Alarm Social Emergency Social Inactivity Zone Follow This is displayed only if...

Page 48: ...The output is never active Fire Alarm 01 Active when the control unit starts a fire alarm Hold Up Alarm 02 Active when the control unit starts a hold up alarm Burglar Alarm 03 Active when any of the f...

Page 49: ...his output depends on the value programmed in System Options Mains Fail Delay see page 75 Battery Fault 13 Active when the control unit detects a fault with its backup battery or a zone of type Extern...

Page 50: ...it starts a full alarm hold up alarm or fire alarm The output remains active until the user disarms the system b Setting or unsetting if you have selected strobe on set and or strobe on unset see page...

Page 51: ...system is part set Part Set B 35 Active when setting Part Set B Deactivated on unsetting Part Set B Available only in a part setting system Part Set C 36 Active when setting Part Set C Deactivated on...

Page 52: ...see below When set to Yes the output changes state every time a user operates the output or according to a schedule if you specify On Time Off Time and Days see below On Time Off Time Days If Latched...

Page 53: ...nning Inactive when the timer stops HUA confirm timer 51 Not available on EU control units Operates only when BS8243 is enabled Active when an HUA confirmation timer is running Inactive when the timer...

Page 54: ...a partition allocated to this output is in exit mode Note this output will NOT activate if the partition allocated uses Instant Set exit mode Chime Tone Mimic 73 Active when any zone with a chime attr...

Page 55: ...not allowed Wired Outputs The Wired Outputs menu provides access to hardwired outputs in the control unit Select Panel then a wired output at the panel O P 1 4 You can edit each output s settings in t...

Page 56: ...Output 3 and Custom Output 4 as inputs Example Requirement To activate a physical output when any of three fire doors zones 5 6 and 7 is open but also shunted Solution Configure a physical output as...

Page 57: ...Note By default a FOB 2W 4B Set button instant sets its assigned partition regardless of the exit mode chosen in the Installer menu To program the FOB 2W 4B to follow the exit mode programmed in the I...

Page 58: ...setting When a user de activates the Lock Set zone the control unit converts any zone originally programmed as Final Exit back to Final Exit so that the entry time starts when the user opens the entry...

Page 59: ...se Note In a part setting system the response for a full set is always Siren Comms Internal Internal sounders Siren Internal sounders and siren Siren Comms Internal sounders siren and communication No...

Page 60: ...PZ Reset Time see below or code entry Internal Activation inserted into non mandatory log Internal sounders activate Outputs of type Perimeter and Perimeter Timer activate Internal sounders silenced...

Page 61: ...non mandatory log Internal and external sounders activate Outputs of type Perimeter and Perimeter Timer activate Internal and external sounders silenced by user code etc Outputs of type Perimeter Tim...

Page 62: ...nal sounders during an alarm Note This applies to a siren wired directly to the control unit Radio sirens have separate maximum sounder durations to preserve battery life Please refer to the siren s i...

Page 63: ...t setting In a partitioned system any zones of type Final Exit that belong to the partition and have the Part Set attribute act as Normal Alarm zones during part setting Pt set Entry Route This option...

Page 64: ...there is an activation of an Entry Route zone during the setting period the exit mode automatically converts to be the same as the standard exit mode such as Final Door Set or Exit Terminate Calendar...

Page 65: ...ve the default name Event Time Specify the time you want the event to occur then to display the next prompt The time 00 00 is midnight at the beginning of a new day Note that if you specify a start ti...

Page 66: ...s Name Enter up to 12 characters or press to leave the default name Exception Start Time Specify the time you want the exception to start then to display the next prompt The time 00 00 is midnight at...

Page 67: ...s way a total of three times After the third deferral the control unit sets the system Note that deferring setting does not defer any unsetting events Setting Faults If there is a fault that would nor...

Page 68: ...ng keypads to specific partitions Select Yes to make the HUA keys functional Select No to disable the keys Note If HUA Confirmation has been enabled in System Options Confirmation BS8243 two separate...

Page 69: ...llows the setting mode programmed for it in Partitions or Setting Options see page 49 Duress Enable Selecting Yes allows master users to assign the Duress user type to users A duress code can set and...

Page 70: ...ng Jamming or a Supervision failure when either of these options are set to Tamper see page 72 If a tamper occurs when the system is set the control unit classifies this as an unconfirmed or confirmed...

Page 71: ...ength of the confirmation time for intruder alarms You can select any time between 1 and 60 minutes Confirmation times less than 30 minutes do not comply with BS8243 or DD243 After Entry This is avail...

Page 72: ...rs Note The control unit will not allow you to select Sounder on Confirm at the same time as Siren on Unconfirm Sounder and siren operation The behaviour of internal sounders and external sirens is de...

Page 73: ...t This is available for only for UK control units and when Confirmation Mode is set to DD243 or BS8243 The setting for this option overrides System Options User Reset Zone Alarms see page 61 User The...

Page 74: ...m and are programmed with the Masking attribute The detector must use the wiring as shown in Figure 2 on page 10 When masking is enabled the alarm response depends on whether the system is set or unse...

Page 75: ...ion system the control unit generates an alert The ability to reset the alert is governed by the System Options User Reset System Tampers option see page 62 Mask Override The control unit hides this m...

Page 76: ...page 46 If a shuntable zone is controlled by both a shunt key and a shunt group the state of the zone may be unclear to the user A shunt group cannot be deactivated if any of the group s zones are ei...

Page 77: ...see page 12 3 To delete all users remove and reconnect all power to the control unit immediately after using Factory Defaults before you exit the Installer menu You will need to repeat step 2 when you...

Page 78: ...art set system or part set partition Enabled The user must first trigger a Final Exit zone and start the entry timer before unsetting a part set system or partition with a remote control The system un...

Page 79: ...52 for a description of this option PZ Unset Response This option is available only for part setting systems See page 52 for a description of this option PZ Reset time This option is available only fo...

Page 80: ...r can reset the system Abort Time Use this option to change Alarm Abort Delay period The timer can take any value in the range 0 to 120 seconds The control unit starts the Alarm Abort Delay timer when...

Page 81: ...ol unit starts a tamper alarm and notifies the ARC with a Jamming message If Tamper as Tamper Only is set to Disabled page 66 any outputs of type RF Jamming or RF Fault activate See page 66 If there i...

Page 82: ...er attempts to reset the alarm the control unit prompts the user to call the ARC and quote a 4 digit number 3 The user calls the ARC provides the number and asks for a code to reset the system 4 If sa...

Page 83: ...type AC Fail If Mains Fail Delay is set to 1 60 minutes the control unit starts the delay time ten seconds after the power fail If power is restored before the end of the delay the control unit switch...

Page 84: ...mains fail There is a delay of more than 10s but less than the mains fail delay between a mains fail at the control unit and a mains fail at the remote PSU The control unit illuminates the red LEDs ar...

Page 85: ...minutes after the power interruption At the same time as the alert tone the control unit communicates an Ext DC Fail to the ARC and activates any outputs of type General Fault If power is restored be...

Page 86: ...use The control unit attempts each server in turn until one provides the time Level 4 Updates Setting this option to Enabled allows the level 4 user to update the firmware and language files at the c...

Page 87: ...o this may display an incompatible language file message from which you cannot proceed Selecting a file begins the upgrade process During the upgrade the control unit will restart and the keypad s nav...

Page 88: ...ernate The control unit will attempt to contact the ARC using Tel Recipient 1 or IP Recipient 1 depending on Telecomms Priority see below If a connection to the ARC fails the control unit re attempts...

Page 89: ...he second recipient only if ARC Reporting Call Mode is set to Alternate Account Numbers Use this option to store an ARC account numbers If you are configuring a partitioned system the control unit giv...

Page 90: ...Zone Omit System 03 Burglar Alarm 17 General Fault 04 Open Close 18 Masking 05 Alarm Abort 19 Zone Shunt 06 Technical Alarm 20 Duress Code 07 Confirmed Alarm 21 HUA Confirm 08 RF Low Battery 22 Burg...

Page 91: ...ix A for a description of the CID and SIA formats To make configuration easier the control unit groups CID SIA telegrams together into Report Groups Table 9 and Table 10 list the CID SIA codes include...

Page 92: ...PSU 337 External PSU fault and restore via zone n Faults 338 Ext Siren WAM low battery fail and restore RF Battery PSU 338 External PSU low volts via zone n Faults 342 External PSU AC fail and restore...

Page 93: ...rglary Bypass shunt Omit BC Alarm Abort Burglar Alarm BT BJ Masking fault and restore Burglar Alarm Masking BV Alarm confirmation Burglar Alarm BZ Zone supervision fail and restore Radio keypad superv...

Page 94: ...R Technical alarm and restore Technical Alarm UA UR Perimeter and Perimeter restore Burglar Alarm UB UU Zone bypass and un bypass shunt Omit XQ HQ Jamming fail and restore RF Jamming XT XR Zone low ba...

Page 95: ...at transmission This option allows you to adjust the length of time that the control unit waits for the ARC acknowledgement You can adjust the acknowledgement time from a minimum of 400ms up to a maxi...

Page 96: ...he system is unset Enabled The control unit communicates all signals regardless of whether the system is set or unset Disabled The control unit sends tampers mains fail and other status signals when t...

Page 97: ...Mode This option enables or disables the speech dialler feature Messages Use this option to record the speech messages you wish the speech dialler to use There are five messages slots available The Ho...

Page 98: ...s Note that after receiving a DTMF 5 the control unit will go on to call any other programmed speech dialler numbers After receiving a DTMF 9 the control unit will cancel all further calls for the cur...

Page 99: ...inations Use this option to specify the recipients of the reports 1 Select a Message 1 4 2 Select one of the four recipients Each Message 1 4 can have up to four recipients 3 Select a contact from the...

Page 100: ...control unit and location Another message of your choice which may give other information about the event You can define up to four of these messages by default named Message 1 4 The text of the event...

Page 101: ...uired repeat the process from step 1 for another Message 1 4 Server Specify the details of your mail server available from the email provider Server Name The address of the outgoing mail server e g ma...

Page 102: ...you to configure settings related to the Ethernet port of the control unit Note Remember that changes are not saved until you exit the Installer menu Web Server This controls the availability of the c...

Page 103: ...e control unit s own IP address e g 192 168 000 100 Press to key in a dot Leave the IP address blank if you want a DHCP assigned address If you enter an IP address also specify the IP Subnet Mask Gate...

Page 104: ...ommunicate through the control unit s USB port Ethernet port or through a plug in GSM module Note When you have finished making changes to the control unit s configuration use the Disconnect icon in D...

Page 105: ...r the telephone network For a telephone connection you will also need to program Rings to Answer and or Answer on One Ring as described below Note that Secure Callback does not work with this option L...

Page 106: ...ing if you are using an IP connection For a telephone connection the control unit answers as soon as the number of rings set in Rings to Answer or Answer on One Ring have elapsed Note The Downloader o...

Page 107: ...it Eng When enabled the control unit will automatically initiate a connection to the remote service PC when you exit the Installer menu Service Call Num Determines which of the two telephone number sp...

Page 108: ...e To start an immediate remote service The control unit connects to Downloader and uploads the current configuration Downloader then generates a Remote Service Report and disconnects Connect Only To m...

Page 109: ...Monitoring Interval For example if you set Monitoring Interval to 4 hours at least one detector must trigger every 4 hours between Start Monitoring Interval and End Monitoring Interval to prevent a S...

Page 110: ...outputs of type Medical Alarm Audible As well as starting communications and operating outputs of type Medical Alarm the control unit causes internal sounders assigned to the partition in which the al...

Page 111: ...recorded memos On board Sounder You can use this option to test the built in sounder in the control unit The sounder is used for example for setting unsetting and alarm tones Internal Sounders Tests...

Page 112: ...es every time you trigger an individual Alarm input The display shows the zone name To see the zone number press or Press to end the test If you wish to see which zones have not yet been tested press...

Page 113: ...trengths menu When you press the control unit resets the signal strength records for ALL transmitters You can also reset the signal strength record of individual transmitters To do this press while th...

Page 114: ...the HUA buttons Press the HUA buttons both at the same time The alarm system will not start a HUA alarm as a result The display shows the HUA s owner and the signal strength Prox Tags This allows you...

Page 115: ...owed by each of the four alarm messages and then repeat all five messages three more times While the control unit is playing the messages Playing messages is displayed The person receiving the message...

Page 116: ...events of the same type e g tamper alarms that occur in the same unset or set period are logged in the mandatory log Any further events of that type are logged in the non mandatory log How the Log Dis...

Page 117: ...disconnected The control unit logs a separate event Unn Config Change if Downloader changes the configuration of the control unit The user number recorded will be that for the Downloader see table ab...

Page 118: ...ly shows that the line is available it does not show if a call is possible Panel Ethernet This shows information about Internet Protocol IP settings used by the control unit itself You will need this...

Page 119: ...the control unit PCB Each control unit PCB will have an individual MAC address GSM For a GSM module this provides Network Network name and signal strength IMEI IMEI number of the SIM card in use IMSI...

Page 120: ...ly reported A test signal Contact ID The Contact ID format transmits data from the event log to the Alarm Receiving Centre ARC Examples of messages in the Contact ID format are Example 1 1234 18 1137...

Page 121: ...e log event description The control unit sends those characters shown between and above literally as they appear in the text For example if there is a fire alarm on zone 2 of partition 4 at 10 15 part...

Page 122: ...s of any PIRs with a clean soft dry cloth Do not use water solvents or any proprietary cleaning materials Walk test all detectors Test any external sirens and strobes Replacing or removing devices Not...

Page 123: ...ys Rstr Excess keys code attempts tamper restore Load 1 Fail Battery 1 failed load test Load 1 OK Battery 1 passed load test Load 2 Fail Battery 2 failed load test Load 2 OK Battery 2 passed load test...

Page 124: ...wer to comms module restored Configuration Fail The current configuration is not compatible with the software revision level of the control unit Defaults Loaded The control unit was returned to factor...

Page 125: ...red for Internal Radio Sounder nn ISN Tamper Rstr Tamper Restore on Internal Radio Sounder n ISN Tamper Tamper on Internal Radio Sounder n Jamming Rstr Jamming ceased Jamming Jamming detected K Excess...

Page 126: ...Secondary communications path has a fault Sec Comms Path Rst Secondary communications path fault restored Set Fail Z Setting failed at zone Set Z Shunted The system was set with zone nn shunted Shunt...

Page 127: ...ed WAM RF OK WAM supervision OK WAM RF Warning WAM about to fail supervision WAM Sndr Tamper Not used WAM Sndr Tmp Rst Not used WAM Sndr Trb Rst Not used WAM Sndr Trouble Not used WAM Superv Fail WAM...

Page 128: ...17 Problem with senders mail attribute check properties 521 domain does not accept mail see RFC1846 522 Recipient has exceeded mailbox limit 523 Server limit exceeded Message too large 530 Encryption...

Page 129: ...module 37776 Unknown identity received eg PSK identity 37904 Public key type mismatch eg asked for RSA key exchange and presented EC key 38032 Session ticket has expired 38160 Processing of the NewSes...

Page 130: ...ssage failed 41488 Processing of the ServerKeyExchange handshake message failed 41616 Processing of the ServerHelloDone handshake message failed 41744 Processing of the ClientKeyExchange handshake mes...

Page 131: ...ect is a trademark of Eaton www touchpoint online com Product Support UK Tel 44 0 1594 541978 Available between 08 30 to 17 00 Monday to Friday email securitytechsupport eaton com Part Number 12838020...