Eaton Remote Power Panel, User Manual

 Eaton Remote Power Panel (RPP) User’s Guide 164202125—Rev 5

www.eaton.com/powerquality

47

Chapter 9

Warranty

Limited Factory Warranty

Three



Phase Eaton Power Distribution Unit (PDU), Remote Power Panel (RPP), and Static Switch (STS) 

Products

WARRANTOR:  

The warrantor for the limited warranties set forth herein is Eaton Corporation, a Delaware 

Corporation (“Eaton”).

LIMITED WARRANTY:  

This limited warranty (this “Warranty”) applies only to the original end-user (the 

“End-User”) of the Eaton Three-Phase PDU, RPP, and STS Products (the “Product”) and cannot be 
transferred. This Warranty applies even in the event that the Product is initially sold by Eaton for resale to an 
End-User. 

This warranty is not valid unless a separately purchased Startup service is purchased.

LIMITED WARRANTY PERIOD:  

The period covered by this Warranty for Product installed [and currently 

located] in the fifty (50) United States and the District of Columbia is twelve (12) months from the date of 
Product startup or eighteen (18) months from the date of Product shipment, whichever occurs first, for parts 
coverage and 90 days from the date of Product startup for labor coverage. The period covered by this 
Warranty for Product installed [and currently located] outside of the fifty (50) United States and the District of 
Columbia is twelve (12) months from the date of Product startup or eighteen (18) months from the date of 
Product shipment, whichever occurs first, for parts coverage.

WHAT THIS LIMITED WARRANTY COVERS:  

The warrantor warrants that the Eaton three-phase PDU, RPP, 

and STS electronics and Eaton-provided accessories (individually and collectively, the “Warranted Items”) are 
free from defects in material and workmanship. If, in the opinion of Eaton, a Warranted Item is defective and 
the defect is within the terms of this Warranty, Eaton's sole obligation will be to repair or replace such 
defective item (including by providing service, parts, and labor, as applicable), at the option of Eaton. The 
Warranted Item will be repaired or replaced onsite at the End-User's location or such other location as 
determined by Eaton. Any parts that are replaced may be new or reconditioned. All parts replaced by Eaton 
shall become the property of Eaton.

WHAT THIS LIMITED WARRANTY DOES NOT COVER:  

This Warranty does not cover any defects or 

damages caused by:  (a) failure to properly store the Product before installation; (b) shipping and delivery of the 
Product if shipping is FOB Factory; (c) neglect, accident, fire, flood, lightning, vandalism, acts of God, 
Customer's neglect, abuse, misuse, misapplication, incorrect installation; (d) repair or alteration not authorized 
in writing by Eaton personnel or performed by an authorized Eaton Customer Service Engineer or Agent; or (e) 
improper testing, operation, maintenance, adjustment, or any modification of any kind not authorized in writing 
by Eaton personnel or performed by an authorized Eaton Customer Service Engineer or Agent. 

This Warranty is not valid: (a) unless an authorized Eaton Customer Service Engineer (in the USA) or Agent 
(outside of the USA) performs startup and commissioning of the Product; (b) if the Product is moved to a new 
location by someone other than an authorized Eaton Customer Service Engineer (in the USA) or Agent (outside 
of the USA); or (c) if the Product's serial numbers have been removed or are illegible. Any Warranted Items 
repaired or replaced pursuant to this Warranty will be warranted for the remaining portion of the original 
Warranty subject to all the terms thereof. Labor warranty is not provided for Product located outside of the 
fifty (50) United States or the District of Columbia. 

Any equipment, parts, or materials included in the 

Product and not manufactured by 

Eaton are warranted solely by the manufacturer of such equipment, parts, 

or materials and are not included as part of this Warranty. 

THIS WARRANTY IS THE END-USER'S SOLE REMEDY AND IS EXPRESSLY IN LIEU OF, AND THERE 
ARE NO OTHER EXPRESSED OR IMPLIED GUARANTEES OR WARRANTIES (INCLUDING ANY IMPLIED 
WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY PURPOSE, WHICH ARE EXPRESSLY 
DISCLAIMED). 

LIMITATION OF LIABILITY:  

In no event shall Eaton be liable for any indirect, incidental, special, or 

consequential damages of any kind or type whatsoever, or based on any claim or cause of action, however 
denominated. Eaton shall not be responsible for failure to provide service or parts due to causes beyond 
Eaton's reasonable control. In no case will Eaton's liability under this Warranty exceed the replacement value 
of the Warranted Items.

END-USER'S OBLIGATIONS:  

In order to receive the benefits of this Warranty, the End-User must use the 

Product in a normal way, follow the Product's user's guide, and protect against further damage to the Product 
if there is a covered defect.