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Call 1-866-843-3905 (8AM to 5PM MST)
or email, support@eatsmartproducts.com

Check battery for proper installation
(polarities are correct). Replace worn 
battery.

SOLUTION

PROBLEM

Too much weight has been placed on 
the scale and it is overcapacity. 
Remove weight

Overload indicated “oL”

Low battery indicated “LO”
No power

Other conditions

TROUBLESHOOTING

CARE & MAINTENANCE

To protect your EatSmart Kitchen Scale in the best possible condition 
follow these directions as closely as possible.

1. 

Store and operate the unit in safe dry location. 

Drastic changes in temperature over time can affect the quality of 
weight measurement. Do not expose to direct sunlight, extreme 
hot/cold or humidity.

2. 

Clean with a soft, damp cloth.

 Avoid abrasive cleaners and never 

sink or submerge in water.

3. 

Remove batteries in not in use for three months or longer.

 

4. 

Use unit consistent with instructions provided in the manual.

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