Ebac 4650e, User Manual

20

Troubleshooting

The unit has no power

Are there any signs of power
to the unit, is the display 
illuminated, is the fan blowing 
or Compressor running?

Is the unit plugged into a power 

supply?

Check someone hasn’t

disconnected the unit.

Is the mains supply working?

Try another appliance in the 

socket, there may be no power 
from the socket.

Has the fuse been replaced?

We suggest that you replace the 

fuse with the correct type for this 
model, if it continues to blow the 
fuse the unit is faulty

There is a constant red light 
on the unit

Is the display showing a red 
bucket icon constantly as if the 
water container is not present or 
is full?

Is the water container inserted 

and empty?

Remove and replace the water 

container, ensuring it is inserted 
correctly – See Emptying the 
Water Container.

Does the float inside the water 

container move freely?

Remove and empty any water 

from the water container. Now 
turn the container upside down 
and visually check that the float 
moves freely.

The unit is noisy

Please bear in mind that there 
will always be a level of noise 
due to the fan & compressor, 
this will typically be louder than 
your fridge freezer.

Have you had the unit for a 

sufficient length of time?

It is normal for a new customer to 

think that the unit is noisy, within 
a week or 2 it will just become a 
background noise.

Is the micro-switch lever present?

Check the micro-switch lever 

(plastic lever located behind the 
bucket – See Diagram A) is 
present and working correctly. 
When you press this lever the fan 
should start up and the display 
should illuminate.

Is the unit positioned correctly?

If the unit is on wooden/laminat-

ed flooring this could make the 
unit sound louder, within a week 
or 2 it will just become a back-
ground noise.

Is the unit excessively noisy?

Some noise is normal due to the 

compressor and refrigeration 
circuit however if you believe the 
unit has become louder it may 
require a repair.