Ebac 4650e, User Manual

Troubleshooting cont.

The unit has a low water 
collection

The unit is operating as normal 
but appears to be collecting 
less water.

Is the unit being run in target 

mode?

Target mode may not work if the 

target humidity is set too high try 
running the unit in SMART mode 
and see if the collection 
increases.

Have you had the unit for a 

sufficient length of time?

As a new customer, you may

feel that the collection of water
has reduced after the initial
installation, this is normal.

Have the weather conditions 

changed recently?

If the weather is very cold / 

freezing there is less moisture in 
the air and the unit will collect 
less water.

The unit is not collecting 
any water

The unit is operating as normal 
but is collecting NO water.

Has the unit been running for a 

reasonable period of time?

24 hours should be sufficient 

time for you dehumidifier to 
collect water however we also 
suggest running the unit on the 
Maximum setting for 24 hours.

Is the unit being operated close 

to a heat source?

Ensure the unit is placed in a 

suitable location – See Placing 
you dehumidifier for maximum 
performance.

The unit is overflowing

The unit is operating as normal 
but is continuing to operate 
after the water container is full.

Does the unit continue to operate 

when the water container is not 
present?

Remove the water container from 

the unit. The red bucket icon 
should be illuminated and the 
compressor should not operate.

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