• Appliance is suitable for indoor use only (excluding laundry rooms)
• Do not use the unit if the power cord is damaged
• If the flexible power cord is damaged it must be replaced by an identical cord which is available from
Ebac Ltd or an Ebac authorised distributor.
• Do not poke objects into any grilles on the machine.
• This machine complies with EMC/RFI directive EN60555
• Ebac has a policy of constant development and, therefore, reserves the right to change specification
without prior notice.
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For service or further information please contact your local Ebac office detailed below or contact
your retailer:
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St Helen Trading Estate, Bishop Auckland, County Durham, DL14 9AL
United Kingdom
Tel: 0845 6349899 (GB)
Fax: +44 (0) 1388 609845
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Before requesting a service call please read the section “If your Powerpac fails to operate correctly” and
follow any advice this offers. If after following this advice you still experience problems please obtain the
following information then contact our customer service department on 01388 602751(UK only)
1. Model and serial numbers (located on a rating label on the front face inside of the water
container housing).
2. Your Name, Address, Postcode and Telephone Number.
3. Where your dehumidifier was purchased.
4. Date of purchase.
5. If applicable, any valid guarantee extension.
In other countries please contact your national distributor or retailer.
If your Powerpac fails to operate
Technical and safety information
Red Water container light remains on all the time and the dehumidifier is not running (Normal when
the container is full)
Check
1. Ensure the water container is empty.
2. The float in the water container is free to move up and down (the float will move when the container is
turned over).
3. replace water container ensuring it is fully down.
4. The red light should now be out. If you continue to have problems please see “Requesting Service.”
The upper red light flashes and the dehumidifier is not running
Check
1. The drain filter may be blocked, remove, clean and refit. Ensure bucket is fullt pushed down, switch
machine off, wait 10 seconds and switch on again. If you continue to have problems please see
“Requesting Service.”
Requesting service
