70
Malfunctions/Causes/Repair
1. Controller
1.1 The display does not light up after being
switched on.
Cause:
Repair:
Battery incorrectly
positioned
>insert the battery again
Battery defect
>contact dealer
Cable/contact error >contact dealer
Electronics defect
>contact dealer
1.2 The display unit switches off during the ride.
Cause:
Repair:
Battery empty
>completely recharge
battery again
Electronics defect
>contact dealer
Plug connection
has loosened
>contact dealer
2. Battery
2.1 No LED lights up after battery status display
has been pressed.
Cause:
Repair:
Battery empty
>completely recharge
battery again
Cells in battery
pack defective
>contact dealer
2.2 The operating distance of the battery has
been drastically reduced.
Cause:
Repair:
The battery is
exhausted (aged)
>exchange battery
The charger
is defective
>contact dealer
Charging plug/charging
cable damaged
>contact dealer
3. Motor
3.1 No performance from the motor but the
controller and the battery still function.
Cause:
Repair:
The motor cable
under the cover
is disconnected
>control plug
other cable/contact
error
>contact dealer
Pedal sensor
defective
>contact dealer
Electronic defective >contact dealer
4. Charging unit
See „Charging and Care of the Battery“