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FAQ

WARRANTY AND REPAIR

Can I replace or add parts to the ebike?

What is the warranty? 

Every bike is covered under our manufacturer's one-year warranty, for the original owner, against manufacturing defects. It covers the 

motor, battery, controller and display for 1 full year. Damage that occurs during shipping is also covered under warranty. 

What will you do to correct a problem with my e bike? 

Any damaged components that are covered under warranty will be replaced. We will assist you in replacing any defective part through
our warrant ticket tracking system. We could provide written instructions, video tutorials, and use other means to instruct you on how to

What is not covered under the warranty?

Items that are classified as consumables (parts that are designed to wear out over time) are not covered under warranty. 
Parts such as tires, tubes, brake pads, chains, etc..... are classified as consumables and are not covered under this limited warranty. 

How do I replace the tires when they have worn?

If you require replacement parts check with your local bike experts or reach out to us if you have any questions about compatibility

Adding unapproved after market parts may void the warranty. The motor and controller were programmed to work together and

 

perfectly balance energy loads, adding additional parts (depending on their nature) may cause conflict with this balance. 

Your tires are on standard 26” or 20” rims. The tires can be purchased and replaced at your local bike shop. 

correct any issue reported.

Summary of Contents for EBC-S18

Page 1: ...Manual User Power Brings Joy Electric Bike...

Page 2: ...ges 16 Assembly Instructions 17 Routine Checks 18 Battery Charging 19 Recap About Charging 21 Safe Driving Tips 22 Basic Maintenance 23 Diagnose and Troubleshooting 25 Recommended Torque Values for Th...

Page 3: ...Keys Charging Cable Tool Box E Bike Battery Manual What is Included in the Box...

Page 4: ...EBC S18 4...

Page 5: ...Li ion battery 500W Bafang rear hub motor 48V 22A 4 6 hours Max Speed 45 km h Range Distance 55 75 km Brakes Front rear disc brakes Lights Front rear lights Display SW900 LCD Fork Al alloy suspension...

Page 6: ...EBC S05 6...

Page 7: ...i ion battery 500 W Bafang rear hub motor 48V 22 A 4 6 hours Max Speed 45 km h Range Distance 55 75 km Brakes Front rear disc brakes Lights Front rear lights Display SW900 LCD Fork Al alloy suspension...

Page 8: ...EBC S07 B 8...

Page 9: ...ame 6061 aluminum alloy 500W Bafang rear hub motor 48V 22A 4 6 hours Max Speed 45 km h Range Distance 60 90 km Brakes Front rear disc brakes Lights Front light rear reflector Display SW900 LCD Fork Al...

Page 10: ...EBC S07 D 10 EBC S07 D...

Page 11: ...ame 6061 aluminum alloy 500W Bafang rear Hub motor 48V 22A 4 6 hours Max Speed 45 km h Range Distance 65 90 km Brakes Front rear disc brakes Lights Front light rear reflector Display SW900 LCD Fork Al...

Page 12: ...EBC S03 12...

Page 13: ...me 6061 aluminum alloy 350W Bafang rear hub motor 36V 15A 6 8 hours Max Speed 40 km h Range Distance 60 80 km Brakes Front rear disc brakes Lights Front light rear reflector Display SW900 LCD Fork Al...

Page 14: ...EBC S04 14...

Page 15: ...me 6061 aluminum alloy 350W Bafang rear hub motor 36V 15A 4 6 hours Max Speed 40 km h Range Distance 60 80 km Brakes Front rear disc brakes Lights Front light rear reflector Display SW900 LCD Fork Zoo...

Page 16: ...13...

Page 17: ...ch in your tool kit 8 Place handlebars in centre position attach stem clamp and tighten screws with included allen wrench 9 Flip e bike upside down 10 Remove large securing bolt on front fork 11 Grab...

Page 18: ...y around 30 psi 3 Check front wheel lug nuts securely tighten before every ride 4 Check battery charge level found on side of battery 5 Check braking system adjustment and free operation To Ensure You...

Page 19: ...ug input charger into battery first then insert 120V plug into wall outlet Do not force removal doing so may damage the base rails Double check battery is unlocked and give it a push on the rear to he...

Page 20: ...r over charging but charging for more than 24 hours will greatly reduce the output and lifetime of the battery With Battery Attached to Bike 1 Turn off the battery and LCD display remove key 2 Rotate...

Page 21: ...eating do not cover charger or battery while charging 6 The charger is only for indoor use Please keep it in dry and ventilated place 8 Keep the charger in a safe place away from children or heat sour...

Page 22: ...o select the pedal assist power level PAS 3 50 motor 50 you PAS 4 65 motor 35 you PAS 5 80 motor 20 you How to Start the e Bike is powered on 22 Above image applies to the S05 S18 and S18 20 series mo...

Page 23: ...re tires will require more power to drive and decrease speed 3 Do not activate the throttle too quickly The e bike should accelerate slowly reducing power use and risk of damage to the electric system...

Page 24: ...cant on the brakes brake levers rims tires battery and controller 1 Tightening front wheel lug nut test for correct tire rotation and alignment 2 Maintain an appropriate tire pressure at all times as...

Page 25: ...ng disconnected or with a bad contact 1 Adjust the connections 2 Replace the fuse 3 Reconnect Repair the wiring Driving wheel makes strange noises 1 Damaged motor bearing 2 Bent or misaligned rim 1 Re...

Page 26: ...Handlebar Handlebar stem Saddle Seat pillar Front wheel Rear wheel Bottom bracket 18 20 18 20 18 20 18 20 16 25 25 35 35 55 Torque Required Nm Parts Recommended Torque Values for Threaded Fasteners 26...

Page 27: ...LCD Display Controller Operating System 27...

Page 28: ...screen from 1 lowest amount of assistance to 5 highest amount of assistance to match your desired need for speed Using your e bike in pedal assist mode will usually There are many variables that impac...

Page 29: ...ge with the included 2 amp charger but that time is cut considerably on shorter trips where you only partially discharge the battery pack No you do not need to pedal There is both a twist throttle and...

Page 30: ...e It is our duty as e bikers to obey the rules of the road Please ride responsibly Users should take extra care ensuring that they operate within the law and check their local regulations on peak powe...

Page 31: ...the ground and at its lowest How much does the bike weigh The average e bike weighs 25 kg 55 lbs out of the box including the battery Full sized 26 fat tire e bikes can weight How much does the batter...

Page 32: ...what can I do to help minimize the chance of it being stolen The e bike has some great anti theft features including a locking battery pack that can either be locked onto the frame or removed and brou...

Page 33: ...on how to What is not covered under the warranty Items that are classified as consumables parts that are designed to wear out over time are not covered under warranty Parts such as tires tubes brake...

Page 34: ...www Ebikes Canada com...

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