Ebode IPV38, User Manual

Page 1: ... IPV38WE User Manual User guide 3 Bedienungsanleitung Gebruiksaanwijzing Användarmanual Guide utilisateur Guía del usuario Manual do utilizador Manuale per l utente Before using our product please read this documents carefully ...

Page 2: ... 7 About IP Camera Tool 1 8 Camera Login 1 8 1 For IE Browser 1 8 2 For Safari Firefox Google Browser 1 8 3 For Mobile Phone 1 9 ActiveX Mode For IE Browser 1 9 1 For Visitor 1 9 2 For Operator 1 9 3 For Administrator 2 0 Settings as administrator 2 1 Multi Device Settings 2 1 1 Set Multi Device in LAN 2 1 2 Set Multi Device for WAN 2 1 3 Upgrade Device Firmware 2 1 4 Restore Factory Settings 2 1 ...

Page 3: ...tore 3 9 Other Settings 3 10 Mail Service Settings 3 11 FTP Service Settings 3 12 Alarm Service Settings 3 12 1 Motion Detect Armed 3 12 2 Motion Detect Sensitivity 3 12 3 Alarm Input Armed IO Linkage on Alarm 3 12 4 IO Pins for IO Alarm Linkage 3 13 Send e mail on Alarm 3 14 Path Settings 3 15 Server Push Mode For Safari FireFox Google Browser 4 0 Sign in mobile phone 4 1 Compatible Apps for mobi...

Page 4: ...es are simple by visiting the web site 1 1 Features Powerful high speed video protocol processor High sensitivity 1 4 CMOS sensor Picture total 300K pixels Supports Pan and Tilt PT control Pan 270 Tilt 120 Optimized MJPEG video compression for transmission Multi level user management and passwords definition Embedded Web Server for users to visit by IE Supports wireless network WI FI 802 11 b g Su...

Page 5: ...photocell 2 Infrared LED 10 LEDs 3 LENS CMOS sensor with fixed focus lens IPV38 has 6 0mm Lens and the IPV38WE has 3 6mm Lens 4 Network Indicator LED If there is network activity the LED will blink 5 Microphone Build in microphone 6 Speaker Build in speaker 7 Wireless Antenna Wi Fi Antenna 1 3 2 Rear Panel Figure 1 2 ...

Page 6: ...3 Bottom View Figure 1 3 Please note the unique MAC and DDNS addresses on the bottom of the camera different for every camera RESET BUTTON Press and hold the RESET BUTTON for 15 Seconds to reset the camera back to the factory default settings Please keep the power on when doing a RESET 1 4 PC System Requirements System configuration requirements CPU 2 06 GHZ or above Memory 256M or above Network C...

Page 7: ...h the AC outlet and the Audio Output please make sure you put it in the AC outlet however your IP camera will not be powered 4 It takes approximately 30 seconds to boot up the camera 5 When the power is on and the network cable is connected the green LED on the rear panel next to the network cable will stay on please make sure the Green light is on before you continue The yellow LED will keep flas...

Page 8: ...en the ebode IP Vision Software folder and double click IPCamSetup exe then click next to complete the software installation Please note that on some computer systems it might take a few seconds before the IPCamSetup icon will appear ...

Page 9: ...ed to install the ActiveX App on each system we would like to use to visit the camera The AppInstall file is located in the same folder as the IPCamSetup file from the previous steps Please take the following steps 4 ActiveX Double click Appinstall exe Next Install Finish Figure 1 5 Figure 1 6 ...

Page 10: ...ons carefully and make sure they are fully understood Use only the power adaptor included with the product Use of an unauthorized power adaptor may cause damage to your IP Camera and avoid warranty The IPV38 is designed as an Indoor Camera and should be installed indoors only Do not touch the lens of the IP Camera The optimum focus range has been set for you If you turn the lens it may cause incor...

Page 11: ...on with an external device refer to detailed instructions contained in the CD WARNING On the first run of the program IP Camera Tool you might get a Windows Security Alert Popup It will ask you to choose a setting for the firewall Please make sure you choose the UNBLOCK option Your IP camera will not work without unblocking the firewall settings 1 7 IP Camera Tool When the Device has been installe...

Page 12: ...prompt will be shown in result field prompt Subnet doesn t match double click to change Click the left mouse button to choose the prompt and click the right mouse button choose Network Configuration to set the static IP address of the Camera to the same subnet as your LAN Figure 2 3 NOTE If it shows Subnet doesn t match double click to change you can also choose Obtain IP from DHCP Server to get a...

Page 13: ... the camera Every camera has a unique MAC ID So if there are many IP addresses shown in the list check the MAC ID on the bottom of the camera so you can ensure which camera you are looking for Sometimes if there is no IP address shown on the IP Camera tool it could be blocked by a firewall in this case you need to add the MAC ID to the router and give it a fixed IP or add the MAC ID as a trusted s...

Page 14: ... in the same subnet as the Gateway and the subnet should be the same as your computer or router I e the first three sections are the same Subnet Mask The default subnet mask of the equipment is 255 255 255 0 Gateway Make sure it is in the same subnet with PC s IP address Here gateway is the LAN IP of your router DNS Server IP address of IPS network provider We suggest you use the same IP address a...

Page 15: ... 2 4 Figure 2 4 Please download the firmware package for the correct type of your camera before you upgrade Follow the upgrade document carefully to upgrade Please see readme first before you upgrade Visit our website for new firmware releases in case of trouble www ebodeelectronics eu CAUTION You should not upgrade the firmware unnecessarily It is possible to damage the camera if a mistake is mad...

Page 16: ...ther standard browser directly 1 Double click the IP address of the IP Camera listed Figure 1 9 Select your language and the web browser you use Note that IE Browser stands for Internet Explorer which is Microsoft Windows default browser To access the camera by IE Browser directly just type the camera s IP address You will find the address of your camera with the Camera Tool Figure 1 9 For example...

Page 17: ...word blank Input the correct user name and password the Sign In interface will pop up There are three models to login figure 2 7 Figure 2 7 1 Active Mode For IE Browser available in Internet Explorer 6 0 or above 2 Server Push Mode available in Firefox Safari and Google Chrome browser 3 Sign in mobile phone available in most recent Mobile Smart Phone s ...

Page 18: ...t Explorer Choose Active Mode For IE Browser and sign in Figure 2 8 The first time you login to the camera you might get an ActiveX prompt as in the picture above please click the prompt and choose Run Add on refresh and login to the camera again then will see live video as below Figure 2 9 ...

Page 19: ...stall the ActiveX App from step 4 in chapter 1 6 Figure 1 5 Please take the following steps 1 Close the firewall software of your computer 2 Change the ActiveX settings IE browser Tool Internet Options Security Custom Level ActiveX control and Plug ins all the ActiveX options set to be Enable Especially Enable Download unsigned ActiveX controls Enable Initialize and script ActiveX controls not mar...

Page 20: ...please change to another port number Don t use port 80 use another port such as 128 1008 etc Figure 3 2 NOTE Make sure that your firewall or anti virus software doesn t block the software or ActiveX If you couldn t see live video please close your firewall or anti virus software and try again 1 8 2 For Safari Firefox Google Browser Choose Server Push Mode For Safari Firefox Google Browser and sign...

Page 21: ...ile phone doesn t support ActiveX so only some basic functions are available in this mode It supports iPhone Smart phone 3G phone etc Normally if the mobile phone supports network video then it should work with your IP Camera The ebode IP Vision app for iPhone supports all features see step 3 23 Figure 3 4 ...

Page 22: ...itor you can enter the IP Camera for visitor Visitor is the lowest level with only some operation available Figure 3 5 Channels The Internet Explorer software supports 9 channels Click to get different windows Click this one to view the main channel of the camera you login to Click this one to view 4 Channels of cameras that are connected from CH1 to CH4 Click this one to view 9 Channels of camera...

Page 23: ... well Red color means the device for this channel is recording Yellow color means this channel is set in multi device already but it fails to connect to the main device OSD Settings Figure 3 6 OSD Means On Screen Display click Audio video OSD set display date and time on the video Disabled Clicking this one means clear the OSD Color Can set the OSD text color as black yellow red white blue etc Add...

Page 24: ...o start record manually and the icon will change to red color click it again it will stop recording The record file will be saved to the folder you set Figure 10 8 Figure 11 0 Click to collect the sound from the camera you will hear the sound from the camera through the speaker in the computer which you are using Your IP Camera has a built in microphone when you click it to start work the icon wil...

Page 25: ...ettings Figure 4 2 Audio buffer Click this icon it will show five numbers which means 1 2 3 4 5 seconds buffer of audio Reversal Click this icon to reverse flip the image Click again to go back to normal Mirror Click this icon to see a mirror image Click again to go back to normal NOTE You can choose Reversal and Mirror function when you set up the camera in a special position upside down for exam...

Page 26: ... pan tilt and then stop at the center Normally it will rotate 1 circle Click this icon camera will move up you can click one by one or hold it to control the movement Click this icon camera will move down you can click one by one or hold it to control the movement NOTE It is the same operation as left right up left up right down left down right etc Click this icon camera will rotate up and down i ...

Page 27: ... up a dialog frame Figure 4 5 choose the number then the camera will rotate to the preset area automatically If you want to use Call Preset Position you have to Set Preset Position first NOTE For Operator if you click other menus which operator doesn t have the right to operate there will be a pop up of login interface Figure 2 6 please input the user name password for at least 3 times to login ag...

Page 28: ...ces searched in LAN The 1st device is the default one You can add more cameras listed in LAN for monitoring This web software supports up to 9 IP Cameras online simultaneously Click The 2nd Device and click the item in the Device List in Lan it will fill the Alias Host Http Port automatically then input the correct user name and password click Add Set more devices in the same way after you re done...

Page 29: ...evice for WAN If you want to view cameras from the internet you have to add these devices by DDNS domain name Make sure all these cameras you want to add have been set DDNS successfully View 3 7 DDNS Service Settings And also these cameras work well with DDNS Login to the first camera by DDNS domain name and port this camera will be as the host camera ...

Page 30: ...ssword click Add Set more devices in the same way after all done click Submit NOTE The Alias is optional you can set the alias as you wish The Host must be the camera s DDNS domain name and without http it s not the LAN IP address If you have several cameras you can use the same DDNS domain name just set different port number for each different camera Figure 5 1 ...

Page 31: ...re 5 2 Click Live Video and then select to see four channels or click to see nine channels In this case you can see all the cameras from a remote position by internet for example if you are on a business trip you can use the first camera s Host camera DDNS to view all the devices via the internet Figure 5 3 ...

Page 32: ...ake sure the IP Camera Tool of your computer could find the camera s IP Attention Please keep the power on during upgrading and it s better to use wired mode via network cable Please don t upgrade unnecessarily wrong operation or incorrect upgrade bin file can damage the camera Figure 5 4 2 1 4 Restore Factory Settings Click Restore Factory Settings will pop up a prompt select OK all the parameter...

Page 33: ...itself for easy setup The problem is that after a camera or network power loss the router may decide to give the camera a different IP address than the last time If you want to login to the camera not using the IP Tool you don t know the camera s new IP address This will also result in a port forward to the wrong IP address and you will not be able to view your camera from remote locations or your...

Page 34: ... Local Area Connection Status of your computer it contains all this information steps as below or follow step 3 7 3 CMD 1 Control Panel Network Connections Local Area Connections Lan Support Details 2 Find the local connection icon because you might see more than one icon left click it choose Support Details ...

Page 35: ...NS Server we suggest you to use the same IP address as the Gateway Most routers will support DHCP functions you can choose Obtain IP from DHCP Server to get dynamic IP however we strongly recommend you to use a Static IP for remote login to the camera see step 3 3 Figure 6 0 ...

Page 36: ...and should have encryption these days so other people cannot brake in to your network Some routers have a sticker on the bottom with the factory username and password and the password can also be set by the user or mechanic There is a very handy website with allot of router brand information like default IP address default username and password etc Please note we only refer to this website we do n...

Page 37: ...he camera with the IPCamera Tool or manual using your Browser Figure 2 8 5 Click Network Wireless Lan Settings Scan please press scan 2 times then you will find the WLAN from the list choose the one you use Figure 6 2 Figure 6 1 1 Figure 6 2 ...

Page 38: ...he list please look careful and select the right one Wireless Lan can also be referred as SSID in some router manuals or on the bottom of the router 7 Behind the SSID you can also find your type of encryption in this particular case the Camera discovered Network type infra Encryption WEP 8 If there is no encryption select none and click Submit Figure 6 4 9 If there is encryption please input the s...

Page 39: ...March 2013 IPV38 IPV38WE 39 Figure 6 3 Figure 6 4 Figure 6 5 ...

Page 40: ...le this will be a difficult step but we will try to help you out UPnP stands for Universal plug n Play device UPnP will do the port forwarding in the router for us so we don t need to do this manually In order to use this function we need to have a router that is capable of using UPnP devices Please make sure your router supports UPnP please check the manual of your router to determine if it suppo...

Page 41: ... If your router has UPnP and it is not possible to access your camera from outside your network please use manual portforwarding in step 3 7 3 Always leave UPnP on 2 7 DDNS Service Settings Figure 7 0 Select Network DDNS Service Settings in the Tree View on the left see picture above There are 2 options Manufacturer s DDNS This domain is provided with the Camera see the sticker on the bottom of th...

Page 42: ...ty DDNS please choose the server you use such as 3322 org or dyndns org as below Figure 7 2 Figure 7 3 You have to register an account first enter the user password and host NOTE Only one DDNS can be chosen for example if you use the manufacturer s DDNS the third party one won t work if you use the third party DDNS the manufacturer s one won t work ...

Page 43: ... camera from your mobile device or tablet using an app or your web browser Before you have remote access to the camera you first need to check the DDNS status from the camera Login to the camera and choose System Device Info Please check that DDNS Status shows succeed followed by the address This is illustrated in the image below It is important that you get the address link of DDNS to access the ...

Page 44: ...bsite www ebodeelectronics eu 2 7 3 Set Port Forwarding in the router Manually This is the most important step Please check the extra information in step 3 4 for more information about routers and port forwarding In order to get the DDNS to work you have to forward your cameras port in the router You need IP address of the camera Port number of the camera should not be port 80 Default gateway IP a...

Page 45: ...March 2013 IPV38 IPV38WE 45 Next type in ipconfig and press enter Please refer to below image Finally you can see the default gateway address and Subnet Mask as shown in the image below ...

Page 46: ...e we only refer to this website we do not maintain or support it The website is http portforward com Click Router List and find your brand and type to find more handy details about your router if you can t find them anywhere else For more information on portforward com please go to step 3 4 We know have all information to get the DDNS working we will show you how to do this 1 Open your web browser...

Page 47: ... 5 Please choose Configure Port Redirection Table 6 Now we have to let the router know on which port the camera is located Service name give the camera a recognizable name i e ebode IP Cam Protocol Select TCP Public Port You ve checked this earlier on please enter the right port for your camera you can always use the IPCamera Tool to look it up as explained at the beginning of this chapter ...

Page 48: ...succeed You should now be able to login to the camera from remote access However we showed you one example there are many different kinds of routers therefore it s difficult to show fixed steps for each router but here are some other samples of different router s port forwarding settings Remember portforwarding com is a very useful source of information TP LINK 1 Login the router 2 Choose Forwardi...

Page 49: ...xcept 80 and IP address then click save NOTE The port and IP address should be the same as the Camera Figure 7 6 DLINK 1 Login the router 2 Choose Advanced select Virtual Servers 3 Input the port IP address Protocol then click save NOTE The public port private port should be the same as camera s port choose the protocol to be both Figure 7 7 Now you are finished setting up your camera The next ste...

Page 50: ...ccess to their Modem Router because of Telenet policies Please visit www telenet be and login with your personal username and password to change Wireless settings and do advanced options like portforwarding Please contact Telenet if you need any help Below you will find two pictures of a typical Telenet modem portforward Please select Geavanceerd ...

Page 51: ...8 IPV38WE 51 3 0 Settings 3 1 System Settings Figure 8 0 3 2 Device Info You can find the information about Device ID Firmware Version Embedded Web UI Version Alias Alarm Status DDNS Status UPnP Status and MSN status ...

Page 52: ...nonymous You set any new name for your camera here then click Submit Figure 8 2 3 4 Date Time Settings Set the date and time for your camera Choose the Clock Time zone of your country You can choose Sync with NTP Server Figure 8 3 or Sync with PC Time Figure 8 4 Figure 8 3 Figure 8 4 ...

Page 53: ...he IP Camera Details3 1 3 22 Figure 8 5 3 6 Pan Tilt PTZ Settings note there is no Zoom feature on this model Figure 8 6 1 Go center on boot The camera rotates to the center automatically when it starts 2 PT speed Set Pan Tilt speed 3 Upward patrol speed Set the speed of cruising upward 4 Downward patrol speed Set the speed of cruising downward 5 Leftward patrol speed Set the speed of cruising lef...

Page 54: ...o the internet and more slower when disconnected 3 Extinguished Stay OFF 3 8 Backup Restore Figure 8 8 1 Backup Backup all the IP Camera Parameters if you want to save all the current settings that you have set already you can click Submit then all the parameters you set will be stored as a parameters bin file 2 Restore Restore all the IP Camera Parameters if you want to change the camera s settin...

Page 55: ...ding in DDNS settings Then go to the MSN settings page fill in the correct user name and password add the MSN buddy max up to 10 friends after submitting the user s will be shown in your MSN friend list Click System Device Info to check the MSN status After you run your MSN open the chat dialog type in the word url after a few seconds you will get a reply for the remote access IP address for this ...

Page 56: ...ble SSL or TSL encryption Receiver Here you can set four receivers For receiver there is no SMTP limitation SMTP Server The sender s SMTP Server SMTP Port The sender s SMTP Port usually is 25 some SMTP servers have their own port such as 587 Need Authentication If there is SMTP user password please select authentication SMTP User Input correct SMTP User here Some SMTP User is the sender s full ema...

Page 57: ... is denied by the server Maybe because of the anti spam privacy of the server 7 The message is denied by the server Maybe because of the anti spam privacy of the server 8 The server does not support the authentication mode used by the device Report Internet IP by Mail If selected you will receive e mails that contain the camera s internet IP When camera is powered on or Internet IP changed it will...

Page 58: ...to store images in exists The camera cannot create the folder itself Also the folder must be erasable FTP Mode It supports standard POST mode and passive PASV mode Upload Image Now It will upload images when you selected it Here Upload Interval refers to the time between the current image and the next image NOTE Here upload image now means it can upload images freely no alarm trigger needed Click ...

Page 59: ...upports PASV mode 7 Error in PORT mode PASV mode should be selected if the device is behind a NAT 8 Cannot upload file Please be sure your account is authorized Please check if parameters you filled in are correct The format of image is like 000DC5D008FA IPCAM _0_20101115152525_25 jpg Please check if your FTP server supports this format of file name 3 12 Alarm Service Settings Figure 9 6 Enter Ala...

Page 60: ...12 2 Motion Detect Sensitivity You can choose level 1 10 level 10 means the most sensitive 1 means the least sensitive Figure 9 9 3 12 3 Alarm Input Armed IO Linkage on Alarm If you want to connect external alarm devices when it s an alarm input device choose Alarm Input Armed to enable it when it s an output device choose IO Linkage on Alarm to enable it Figure 10 0 ...

Page 61: ...ins The input pins can be used for 1 way external sensor input For example you may connect a Passive Infrared Sensor PIP to it for motion detection When external sensor triggered IP CAMERA can be programmed to send an e mail with picture or control the internal relay output If you link an external alarm device to Pins 3 and 4 when Alarm Input Armed is selected Figure 10 0 external alarm is enabled...

Page 62: ...onday to Sunday and every day divided into 24 hours each hour divided into 4 quarters Left click the frame of the time range it will turn to blue color which means the time you choose to be armed Click it again it will turn back to gray which means delete the scheduler NOTE Make sure the date time settings are correct first Figure 8 3 ATTENTION If you don t choose Scheduler the camera will alarm a...

Page 63: ...Server you set already once alarmed Figure 10 4 NOTE Each alarm only lasts for approx one minute all the above functions for motion detection triggered only REC Automatically and Save to PC When you enable motion detect and open the camera monitoring page on the PC if there is an alarm triggered REC will start automatically for several seconds and save to the PC New Feature Start the motion detect...

Page 64: ...er could add the Device IP address to the IE s Trusted sites first The step is IE browser Tool Internet Proper Security Trusted sites Sites Add 2 You can also run the IE as administrator input the IP address of the camera manually Figure 11 1 Figure 11 1 3 15 Server Push Mode For Safari FireFox Google Browser Choose Server Push Mode login the camera you will see the main user interface as below Fi...

Page 65: ...ctions such as Resolution Mode Bright Contrast Pan Tilt control Snapshot Reversal Mirror IO Linkage functions 4 1 Compatible Apps for mobile devices Recently we introduced our own ebode app for the IP camera With this app you can remotely view and control your ebode IP camera from your iPad iPhone or iPod Touch wherever you are Go to the App Store to download the IPVision App 3 99 On the bottom of...

Page 66: ...ras Possibility to lock PTZ controls and or rotation iOS 4 tested and supported Taking full advantage of retina display on iPhone 4 SUPPORTED CAMERAS Please note that this app is ONLY compatible with ebode MJPEG cameras cameras of other brands are not supported NOTE THAT NOT ALL FEATURES WILL WORK WITH ALL CAMERA MODELS NOTE THAT NOT ALL FEATURES WILL WORK WITH YOUR CAMERA IF YOU DO NOT USE THE IP...

Page 67: ...anel Network Dial up Connections LAN Attributes Internet Protocols TCP IP and check IP Address and Subnet Mask Make sure they are in the same subnet when configuring the camera s IP address manually Can t access IP camera via the Internet Some typical reasons 1 ActiveX controller is not installed correctly see more details Figure 2 9 Figure 3 1 2 The port that the camera is using is blocked by you...

Page 68: ...ly it is usually because of wrong settings Double check the SSID Encryption share key Channel should be the same as your wireless router Share key should not contain special characters only letters and numbers Don t enable MAC address filter I can t see other cameras in multi device configuration by remote access If you want to view all the cameras in your WAN Make sure that each camera you add in...

Page 69: ... no password please leave blank 6 0 Specifications Model IP Vision 38 IPV38 IP Vision 38 WideEye IPV38WE Image Sensor Sensor 1 4 Color CMOS Sensor Resolution 640 x 480 Pixels 300k Pixels IR Lens IPV38 f 6 0mm F 2 0 IPV38WE f 3 6mm F 2 0 Viewing Angle IPV38 60 Degree IPV38WE 90 Degree Minimum Illumination 0 5Lux F2 0 Video Image Setting Video Compression MJPEG Video Frame Rate 15fps VGA 30fps QVGA ...

Page 70: ...rranty Limited 1 year warranty 7 0 Obtaining Technical Support We hope your experience with your IP network camera is enjoyable but if you experience any issues or have any questions that this User s Guide has not answered please visit www ebodeelectronics eu or e mail info ebodeelectronics eu This manual is based on the latest version of the camera at it s release Updates might become available o...

Page 71: ...uirements for energy using Technical data and copies of the original Declaration of Conformity are available and can be obtained from ebode electronics PB 25 NL 4264ZG the Netherlands User Information for Consumer Products Covered by EU Directive 2002 96 EC on Waste Electric and Electronic Equipment WEEE This document contains important information for users with regards to the proper disposal and...

Page 72: ...forme aux exigences essentielles et aux autres dispositions pertinentes de la Directive 1999 5 EC Español Spanish Este equipo cumple con los requisitos esenciales asi como con otras disposiciones de la Directiva 1999 5 CE Português Portuguese Este equipamento está em conformidade com os requisitos essenciais e outras provisões relevantes da Directiva 1999 5 EC Italiano Italian Questo apparato é co...

Page 73: ...ade fitting All you need is an iPodTM HiFi television or PC to provide your music and a standard E27 socket to plug into and this multiroom two source system will deliver brilliant lighting and tuneful music around your home free of wires and headphones How it works Up to two music sources an iPodTM and a radio for example can be connected to the transmitter in the base station which wirelessly se...

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Page 76: ...March 2013 IPV38 IPV38WE 76 www ebodeelectronics eu ...